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Sales Customer Service

Location:
6810
Posted:
March 09, 2010

Contact this candidate

Resume:

Stephen Gardner

* ********* *****

Danbury, CT 06810

Cellular:203-***-****

************@*****.***

OBJECTIVE:

Team player with strong management background in sales and operations

seeking continued employment in an area that exemplifies a strong team

mantra. Experience dealing with large corporations and individuals alike,

looking for an environment to adequately utilize and challenge

communication skills. Throughout over 12 years of operations managing

experience adapted to and implemented many changes all while continuing to

perform and meet deadlines. I desire a position that will exemplify my

strengths and provide new and exciting challenges.

PROFESSIONAL EXPERIENCE:

Operations & Safety Manager, Braun Moving Inc, Newtown, Connecticut, Oct

2001 - March 2009 / April

2009 to present

A few of my daily responsibilities include the following;

. Manage and schedule all local and interstate relocations.

. Coach drivers, helpers, and warehouse personnel on company

standards, policies, and procedures.

. Supervise all warehouse functions as well as supervise all warehouse

personnel.

. Oversee all company safety functions.

. Coordinate all building inspections and repairs.

. Manage and schedule all in-house truck repairs.

. Administer the company web site and internal email accounts.

. Some additional accomplishments include the design and implementation of

our company safety policy, drug and

alcohol policy, and a complete D.O.T. safety program which has led

to a significant decrease in insurance

premiums for my company.

Vice President of Operations, Vanguard Moving Inc, Danbury, Connecticut,

November 2007 - April 2008

. Managed and scheduled all local and interstate relocations, coaching

drivers, helpers, and warehouse personnel on company standards,

policies, and procedure, supervising all warehouse functions,

supervision of all warehouse personnel.

Sales Clerk, Sears Automotive, Danbury, Connecticut, September October 2007

- December 2007

. Assist customers with tire purchases.

. Schedule oil changes, tire install or repair.

. Certified with Sears Automotive for basic mechanical services.

Operations & Safety Manager, Braun Moving Inc, Newtown, Connecticut,

October 2001 - October

2007

. Managed and scheduled all local and interstate relocations, coaching

drivers, helpers, and warehouse personnel on company standards,

policies, and procedure, supervising all warehouse functions,

supervision of all warehouse personnel.

. Oversaw all company safety functions such as coordinating all building

inspections and repairs, managing and scheduling all in-house truck

repairs, and administering the company web site and internal email

accounts.

. Designed and implemented the following company policies: safety

policy, drug and alcohol policy, and a complete D.O.T. safety program

which has led to a significant decrease in insurance premiums for the

company.

Sales Clerk / Assistant Manager, Sears Automotive, Danbury, Connecticut,

September 1998 - February

2000

. Responsible for overseeing all sales staff and inventory.

. Managed and scheduled all sales staff and training.

. Certified with Sears Automotive for basic mechanical services.

MILITARY BACKGROUND

Combat Engineer, 242nd Engineer Battalion, Norwalk, CT January, 1993 --

September, 1995

. Day to day responsibilities included fortification, bridge and road

construction or destruction, laying or clearing landmines,

neutralization of improvised explosive devices (IEDs) and general

engineering tasks under fire

102nd Army Band, Bristol, CT September, 1995 - January, 1999

. Played saxophone in 102nd U.S. Army band at parades, celebrations and

concerts in Connecticut, throughout the United States and abroad.

EDUCATIONAL BACKGROUND

Currently enrolled at and currently taking classes at Post University to

complete Bachelor's degree in Computer Technology

. 9/2009 - Current Post University, Waterbury, CT

. 9/2003 - 4/2004 University of Phoenix, Phoenix, AZ

. 1/1994 - 5/1997 Western CT State University, Danbury, CT

. 8/1992 - 1/1993 Southern CT State University, New Haven, CT

SKILLS:

. Management

. Implementation of company policies

. Administration for web based accounts

. Supervision of staff of 25 or more individuals

. Training of company employees

. Managerial assistant to President of company

. Hands on customer service background

. Oversee all warehouse functions on a daily basis

COMPUTER PROFICIENCIES

Microsoft Excel, Word, PowerPoint, Website administration, Internet

REFERENCES:

Available upon request



Contact this candidate