Quality Assurance

RESUME OF QUALIFICATIONS

Tuan T. Nguyen

***** ********* **

Murrieta, CA 92562

(Cell) 951-***-****

E-mail: *****@*****.***

OBJECTIVE A career with an organization offering challenge within a

strong team oriented environment. A position where I may

utilize my education, experience and leadership,

communication and people skills to help bring superior

products to customers on time and on budget.

SUMMARY 21+ years establishing, managing and integration of quality

systems and products in a multiple sites environment:

supplier management, quality management, manufacturing,

engineering, R&D, planning, facilities, quality assurance

and quality control and customer interface. Specialized in

the deployment of Quality Systems to all phases of

manufacturing: start-up, joint-venture and mature wafer

fabs. Excellent communication, problem solving and

analytical skills. Significant improvements demonstrated in

quality metrics: customer satisfaction and zero

nonconformities from the customer audits and the ISO/TS

registrars' audits during the past five years with medical

devices, automotive and industrial products.

Specialized in Jan-S, ISO 9001:2008, ISO 13485:2003, ISO 14001:2004,

and ISO/TS16949:2009.

EXPERIENCE INTERNATIONAL RECTIFER - California

7/2004 - Present Quality Manager, Quality Director and Product Engineering,

North America Quality Director

- Developed, established and maintained quality assurance

programs; policies and procedures to ensure that

performance and quality of products conform to

established standards and ensure customer total

satisfaction.

- Experienced with High Reliability product quality to

ensure Jan-S and medical devices compliance.

- Chaired Material Review Board and disposition.

- Managed internal audit and supplier quality audit

activity that encompassed targets, chemicals, substrates

suppliers.

- Worked with supply chain team to ensure suppliers are

capable of providing quality products and quality

services and continuous quality improvements. Drove

quality suppliers defect reduction team to achieve 0

quality incident through identifying systemic issues and

site supplier benchmarking.

- Successfully achieved ISO 9001:2008 certification to the

IR Minnesota site with 0 nonconformities from ground

level to system readiness within six months.

- Reduced waste through cost control using cost based

accounting approach. Meeting year on year of 4% cost

reduction since 2005.

- Drove consolidation of document control system to support

multiple sites of IR.

- Participated with Worldwide Corporate QA in developing

SPC Core procedure, and PCMM (Product Control Maturity

Model) criteria.

- Familiar with ITAR (International Traffic in Arms

Regulations), Jan-S, and Medical devices requirements.

- Reduced customer issues through process/equipment control

and scrap prevention activity in Fab, maverick program

(die, wafer, lot) implementation to product lot at probe,

and communication with Assembly in the fixes of Fab

Related Assembly Yield Loss (FRAYL) through DOE.

- Successfully drove Process Change Review System for

commercial, automotive and medical devices customers, and

SPC Infinity QS System implementation.

- Established cost of quality metrics, and quality

dashboard to measure Fab quality product performance.

- Was in charge of defect management group using automatic

defect inspection tool, AIT-1 for tool excursion control

and line control.

SILICON MANUFACTURING PARTNERS PTE LTD (SMP) - Singapore

A Joint-venture between Agere Systems (previously Lucent

Technologies) and Chartered Semiconductor Manufacturing.

1998 - 6/2004 QA Deputy Director

In charge of Quality Systems Operations of two Wafer Fabs: SMP and

Chartered Fab-3.

- Effectively worked with Senior VP of Operations, VP of

Engineering, and Engineering Managers to reduce, prevent

customer complaints and achieve customer satisfaction.

- Maintained and improved corporate quality system

performance metrics using Cost of Quality as key

indicator to drive quality performance of Fab operations.

- Gave work directions to a group of 9 people including

eight engineers and one document control.

TI RICHARDSON SEMICONDUCTOR LLC - Richardson, Texas (Formerly known

as TwinStar Semiconductor, Inc. which was a TI and Hitachi

joint venture on DRAM products)

1995 - 1998 Process QRA Manager

- In charge of the following functional areas: SPC,

nonconformance control system, waiver process, outgoing

quality control, major/minor change control system,

special work request (SWR) control, defect data analysis,

Quartz IQC, POU, internal audit, supplier audit, silicon

IQC, environmental, and calibration.

- Conducted process qualification release and verification

procedures of 16M and 64M DRAM processes including

conditional and full releases with respect to chemical,

gas, GR&R, calibration, SPC, process data, and reference

Fab data.

- Was selected as one of the key contributors of TwinStar

start-up activities.

HITACHI SEMICONDUCTOR (AMERICA) INC. - HISUS - Las Colinas, Texas

Quality Assurance Department - Process Quality Control Group

1989 - 1995 Process Quality Control Engineer - SRAM / DRAM / H8

Correlated equipment qualification data (oxide, poly, metal) to probe

yield data (prime and p2 yields). Directed partitioning

study projects to impact yield in defects detection such as

water spots (wet etch), under-etch (dry etch), chuck spots

(photo), and more.

Performed pre-source inspection of the original equipment manufacture

MAX 880 at Tokyo Electronics Co., LTD - Kofu City, Japan

including scanning speed and repeatability evaluations.

Developed a new inspection pattern for 4M DRAM reticle

defects detection.

Supported the data extraction format of the KLA 2131. Correlated data

of the KLA 2131 vs. MAX 880 inspection results to qualify

Microwave metal etchers.

SCIENCE & TECHNOLOGY, INC. - Garland, Texas

1988 - 1989 Electronic Engineer

Characterized switching performance of the chopper control of a 500W

power supply for energy calculation. Experienced with

printed circuit board fabrication, prototype, technical

report and drawings documentation. Coordinated with sales

representatives for parts.

Project: Vari Lite Stepper Motor Controller. Designed power

circuits, motor controls and variable frequency drives.

Performed reliability testing and prototype (temperature

and random test).

Project: Xenon Searchlight Power Supply. Produced a "START" 40KV

500W at the ratio 100:1 through a toroidal coil power

supply by using power switching MOSFETs circuitry.

EDUCATION Eastern Michigan University Ypsilanti,

Michigan

Completed 21 credits hours GPA: 3.64 since Aug. 2007

Major: Master of Science in Quality Management

University of Texas at Arlington

Arlington, Texas

Bachelor of General Studies

1986

Areas of Concentration in Mathematics, Computer Science, and

French

Bachelor of Science in Electrical Engineering

1985

RELEVANT Total Quality Management,

COURSES Technical Six Sigma,

Lean Production,

Quality Planning,

Tools for Continuous Improvement,

Advanced Statistical Process Control,

Design of Experiments,

Advanced Design of Experiments.

Additional Technical Papers:

Information 1- Six Sigma Meets the Real World Nov.

2000

International Quality & Productivity Center (IQPC) - Hong Kong &

Singapore

(Best Practices in Six Sigma: Methodology and Application Strategies)

2- Overcoming the Challenges of Six Sigma Implementation

Aug. 2001

IQPC - Hong Kong

(Best Practices in Six Sigma)

3- Engaging Supplier Base Partners in Six Sigma Initiatives

Oct. 2008

to Achieve Measurable Quality Improvements

(Marcus Evans - 2nd Annual Lean Six Sigma for Electronics)

LANGUAGES English, Vietnamese, and French

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