Chris Sanchez
Naperville, IL 60564
Email: *******@*****.***
Cell: 312-***-****
Extensive experience in developing, managing, and implementing online
Summary
solutions including ecommerce, technology, advertising, marketing, and
sales with 14 years of a consulting background
Implemented applications in various industries including logistics, travel,
finance, retail, and media impacting up to $400 million in annual revenue
Developed strategy and direction of how to best utilize online solutions and
implemented by leveraging technology and marketing partners
Led teams across multiple disciplines and companies simultaneously
affecting 60+ resources with budgets ranging from $5,000 to $1M
Managed multiple client engagements for Fortune 100 companies
including Cardinal Health ($88 B), Sears ($50 B), and Motorola ($38 B)
Member of the Project Management Institute and the Chicago Interactive
Marketing Association
Reed Business Information, Interactive Program Manager: October 2006 –
Experience
February 2009
Director of E-Strategy
Managed 10 direct reports affecting 50 simultaneous projects with
over 100 resources
Developed and managed client campaigns including email, web
sites, ads, webinars, lead generation, and then tracked appropriate
metrics
Developed and implemented new products through research and
planning while using the most effective resources
Restructured team’s roles/responsibilities and operating processes
to support 17 web sites
Worked directly with the Division President in client situations and
presented corporate capabilities
Developed and presented proposals with sales team
Trained publishers, editors, and support staff on analytics tools
related to improving site’s SEO and increasing page views
Acted as a liaison between corporate and the local division office
for initiatives including privacy policies and lead generation
Negotiated with and managed vendors while working with the
corporate legal team to determine contract terms and conditions
Chris Sanchez Resume Page 1
Chris Sanchez
Orbitz, LLC. Program Manager: June 2005 – October 2006
Experience
Interactive Program Lead for Corporate Development Group
(cont.)
Responsible for Web Program success including facilitating and
enforcing prioritizations, 70 resources, and deliverables
Responsible for stakeholder relationships & program status for the
COO; CIO; VPs of Account Management, Technology, Product
Management, Project Management, & Sales
Conducted monthly financial reviews to discuss results and trends
related to capitalization and expense
Developed and tracked metrics for projects and the overall program
by interpreting and reporting results
Championed & improved the process development life cycle in the
Corporate Development Group
Managed & mentored teams that included product development,
marketing, sales, technology, project management, and design
AvenueA-Razorfish & Leapnet, Project Manager/Director: October 1999 –
June 2005
Account Lead on interactive marketing campaigns & technology implementations
Developed and managed web campaigns for a Fortune 20 company
focused on reaching new markets
Directed client engagements involving pre-sales; proposal
development; contract and budget negotiation; resource and
timeline determination; profit/loss; and solution implementation
Managed budgets including determination of bill rates and cycles,
tracking, forecasting, and aging using Salesforce.com
Designed methodology & processes used to implement Internet-
based solutions impacting 200 consultants
Led teams of up to 60 resources for multiple client implementations
Responsible for developing and maintaining client relationships
including a 5-year, 35-project tenure as a preferred provider for a
single client
Introduced clients to industry trends that applied to their current and
future market situations and led tactical implementations
Consulted the following clients: Cardinal Health, Motorola,
Morningstar, Sears, Ernst & Young, Chicago Tribune, & Bosch
Tools
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Chris Sanchez
Arthur Andersen, Senior Consultant: April 97 - October 99
Experience
Global Solutions Project Lead ensuring successful deployment for technologies,
(cont.)
training, customer support, communications, marketing and related processes
Coordinated the global deployment of the Internet and Intranet
knowledge sharing system impacting 6000 clients, 70,000
employees, and $20 million in budget
Responsible for Virtual Private Network solution readiness affecting
employees worldwide including a team of 22 technologists
Created processes and training as well as serving as a customer and
operational support liaison for clients and internal personnel
Planned and facilitated integration of technologies including
firewalls, operating systems, web services, and hardware
Developed communication and marketing plans creating awareness
and promoting solutions
Liaison between leadership, technology and support organizations,
and field implementers
Led requirements gathering workshops to gather feedback from
stakeholders and users
Andersen Consulting (Accenture), Senior Consultant: June 91 - April 97
Roles included technical writer, training development, usability specialist, software
and hardware support and testing
Developed user and technical documentation, both hardcopy and
online, for distribution logistics/manufacturing software (Society of
Technical Communications Award for online documentation)
Created metrics on a task force team that identified problem areas
then recommended techniques to benchmark software reuse and
processes
Created user interfaces for help systems related to enterprise
resource planning software (Andersen Consulting Award for
interface development)
Wrote pc-based software for installation programs, reporting
systems, and batch migration processes
Presented at conferences in addition to clients and internal personnel
on a variety of issues including PC-software, online documentation
development, and usability testing
Supported hardware lab by upgrading, installing, and maintaining
PC-based computers
Purdue University, West Lafayette, IN; May 91
Education
Bachelor of Arts in the School of Liberal Arts
DePaul University, Chicago; November 97
Telecommunications Certification Program
Chris Sanchez Resume Page 3