Manager Sales

MIKE ZAPPALA

objective

I am searching for a rewarding & challenging company

that would like to take advantage of my many years of

Warehousing, Inventory Control, Operations, Purchasing,

and Transportation experiences. My strong attention to

detail and process thinking skills would make a very

valuable addition to any employer's team.

Experience

2007-2009 Sears Repair Center Greensboro, NC

Operations Manager

Manage daily operations of Shipping/Receiving, Quality

Control, Parts, Data Entry, Customer Relations

departments for regional repair center.

Developed & coordinated routing with contracted

delivery service.

Acted as primary liason with store management.

Responsible for customer problem resolution.

2005-2007 Cushman Fruit Company Fort Pierce, FL

Purchasing & Inventory Control Supervisor

Responsible for primary purchasing, except citrus, for

gift-fruit packaging and shipping operation.

Managed daily operations of Warehousing, Inventory

Control, and component distribution to plant

operations.

Greatly improved Inventory Control, decreasing

shrinkage by over 35%.

2005-2005 Home Depot Vero Beach, FL

Inventory Management Associate

Hired as Hardware Department Sales Associate in

January.

Promoted to Department Lead in April.

Promoted to IMA in June.

2000-2004 Asset Relocation Services Charlotte &

Morrisville, NC

Neiman Marcus Account Manager

Oversaw daily operations of national furniture

warehouse account.

Provided problem resolution for Neiman Marcus Customer

Service.

Planned & orchestrated consolidation of 2 warehouses in

Charlotte, thereby saving the company over $360,000.

Promoted to Warehouse Manager in 2002.

Transferred to Cargo Consolidators when account moved

due to bid process.

1995-2000 North/South Courier Kernersville, NC

Greensboro Station Manager

Oversaw daily operations of 24/7 courier service.

Maintained computer parts warehouse for several

third-party clients.

Developed inventory control database for computer parts

warehouse.

Transferred to main branch in Charlotte and promoted to

Warehousing Operations Manager for all 5 branches in

North & South Carolina.

Promoted to Operations Manager after takeover by

Express Courier, Inc.

1994-1995 Healthcare Services Group High Point, NC

Account Manager

Oversaw daily operations of Housekeeping & Laundry in

nursing home setting.

Performed timekeeping and payroll functions.

Maintained janitorial supply inventory.

Managed operations in nursing homes in High Point,

Winston-Salem and Martinsville, VA.

1990-1993 Paper Supply Company Winston-Salem, NC

Commercial Sales

Worked Triad-area sales territory for paper &

janitorial supply distributor.

Improved territory sales from $235,000/year. to over

$600,000/year.

Led sales staff in promotional bonuses in 1991.

Education

1983-1985 Temple University Ambler, PA

Majored in Business Management.

Interests

Home projects, sports officiating, and church

ministries.

Tips

Forklift certified

CELL 336-***-**** . e-mail ***********@*******.***

PO box 215 . stokesdale, nc 27357 . home Phone 336-***-****

Contact this candidate