Manager Sales
Resume:
Christopher Jorjorian
**** ***** **., **********, ** 60565
630-***-**** - Home
630-***-**** - Cell
Qualifications Summary: Extremely organized with background in successful
planning and seamless execution of exceptional meetings and events. Expert
in managing facilities, successful track record in creative design at the
venues and planning agendas. Proven ability to balance priorities, meets
deadlines, and produces superior quality. Known for thriving in dynamic,
high-pressure environments.
Key skills include
- Personnel Management - Customer Satisfaction -
Organization and Follow Through
- Relationship Management - Team Lead -
Audio/Visual
Work Experience
Meeting and Event Coordinator, Accenture, Chicago, IL 2007 -
Present
Provided core administrative support for off-site meetings and events and
large or complex in-house meetings. Work independently alongside the client
responding to his/her brief while making suggestions based on my own
experience.
Key Responsibilities include:
- Negotiate prices on outside venues
- Arrange details with hotel or venue
- Prepare all communications, invitations, and mailings, to be sent
on behalf of the organizer
- Procure all audio/visual devices as required
- Responsible for booking rooms and all other logistics for internal
meetings
- Coordinate all meeting material for attendees (e.g., conference
packs)
- Ensure catering is provided according to agreed specification
- Coordinate the support provided by all internal service providers
- Coordinate invoicing and payment to external providers
- Collect customer/client feedback and take responsibility for the
follow up actions
Selected Achievements:
Accenture Match Play
Worked with a team of six for nine days in the hospitality suite held
on the course as well as the clubhouse. In the suite as well as the
course, oversaw all catering and beverages and insured that all
catering went beyond expectations to accommodate Accenture's clients
and senior executives.
Executive Leadership Team (ELT)
Independently planned and coordinated on-site event for the ELT team.
Facilitated the meetings by arranging: catering, audio visual,
securing telepresence room, securing enclosed office spaces, securing
conference room, made recommendation for restaurants and made on site
visits. Skillfully negotiated with venue to secure the event at the
House of Blues. Created a menu and booked entertainment. Accommodated
unforeseen increase in attendance with ease.
Special Olympics
Connected Accenture and the Special Olympics into a strong bonded
relationship and became the lead for Accenture since the start of this
relationship. Created volunteer groups to work certain events
throughout the years. The Special Olympics corporate partnerships gave
so much back to our company: strengthening community bonds, boosting
brand equity, increasing employee morale and creating good feelings
about our contributions to the world.
General Manager, Hooters, Chicago/Orland Park, IL
2/97 - 12/06
A dynamic, results-oriented restaurant manager that offered focused
leadership to drive sales and profitability in highly competitive
markets. Consistently achieve performance goals through enthusiasm,
persistent and initiative.
Key skills include
- Team Building/Staff Training - Customer
Service - Cost Control
- Inventory Management - Quality
Assurance - Policies & Procedures
Notables:
Extensive profit/loss experience in standardization of portions and
implementation of labor cost controls, documents end of month, daily
and weekly transactions; worked with word, excel, PowerPoint.
Demonstrated skills accommodating private parties featuring corporate
heads, sports figures and celebrities.
Noted for outstanding communication skills, both with guest and staff;
resolve problems quickly and equitably to ensure happy customers and
happy employees.
Direct sales and profitability of high-image/volume restaurant founded
in 1983 and generating up to 5.5 million in annual sales.
Consistently met or exceeded revenue target to maintain store #1
ranking out of 430 while maintaining margins.
Excellent skills in diplomacy while resolving problem clients without
sacrificing customer relations; focused on customer problem-
identification and resolution.
Recognized for cultivating long term, stable staff with team-player
philosophy.
During my Chicago tenure, revenues increased from $55,000.00 to
$75,000.00 through programs; increased customer base and average
check. Store rank went from 25 to 19 (out of 430 locations).
Trained new hire management candidates for Chicago location and other
suburban locations via 12 week formal training program.
Created, developed and implemented all formalized operational systems
and procedures including forms, checklist, new hire procedures,
server/bartender/kitchen associate job descriptions and incentive
programs.
Education
Kendall College of Culinary Arts, Evanston, IL 9/92 -
6/94
Northwestern Military School, Lake Geneva, WI 9/84 -
6/87
References available upon request
Contact this candidate