Manager Management

Ralph "Sandy" Ryan

**** ***** ***** *****

West Chester, OH 45069

Home 513-***-**** ( Cell 937-***-****

*********@***.***

SUMMARY

Senior level manager with nearly 25 years of business leadership

experience. Responsible for the P/L of as many as 18 locations with annual

revenues in excess of $90 million, 600 employees, and 800 independent

contractors. Consistently exceeded objectives while developing and

implementing numerous programs that were adopted nationally. Recognized as

a talented recruiter and developer of top level managers. Skilled in the

following areas:

-Multi-Unit Management -Strategic Management

-Product Management -Management Development

-P/L Management -Organizational Development

-Sales Management -Operations Management

-Distribution Management -Process Improvement

EXPERIENCE

Dominion Enterprises (Formerly Trader Publishing Company) February 1998 -

October 2008

Regional Manager (2002 - 2008)

Managed the sales, service, operations, and distribution of 3 revenue

streams for this $2 billion print and internet advertising publisher.

Responsible for the P/L of as many as 18 locations with annual revenues in

excess of $90 million, 162 titles, 600 employees, and 800 independent

contractors.

. Consistently led team in growth and profit attainment.

. Developed Accounts Receivable ranking system that allowed local

managers the ability to more easily manage their receivables and

create competition among them. Reduced bad debt by $3 million

annually.

. Developed Personal Performance Assessment system that changed the way

in which management bench strength was assessed within the

organization. Created objective analysis of managers suitable for

promotion while establishing a personalized career path for each

manager. Significantly increased internal management candidates.

. Developed Circulation Scorecard that quantified the key areas of

distribution resulting in a single ranking of overall performance.

Improved on-time deliveries by 20% and efficiencies by 43%.

. Assigned turnaround operations throughout the country with average

income increase of 40%.

District Manager (2000 - 2002)

Responsible for the P/L of 5 locations with annual revenues of $20 million,

43 titles, 150 employees, and 200 independent contractors.

. Personally recruited, hired, and developed 5 General Managers who were

promoted to District Managers.

. Centralized composing departments resulting in 30% ($1.2 million)

annual reduction in composing expense.

. Developed standards by department creating uniformity of purpose in

all operations.

. Consistently exceeded objectives.

General Manager (1998 - 2000)

Responsible for the P/L of 1 location with annual revenues of $7 million,

12 titles, 40 employees, and 60 independent contractors.

. Personally recruited, hired, and developed 4 department managers who

were promoted to General Managers.

. Grew the business 20% annually through new account development.

. Mobilized entire staff around a central theme of doubling the size of

the business in 4 years.

. Recorded record growth and profitability for this location.

G&K Services (1996 - 1998)

General Manager - Birmingham, AL

Responsible for the P/L of 2 locations with annual revenues of $6 million

and 50 employees for this leader in the uniform rental industry.

. Turned location around in 3 months.

. Exceeded Revenue and Profit objectives.

. Reduced merchandise costs by 40%.

Aramark Uniform Services (1992-1996)

General Manager - Phoenix, AZ

Unitog Rental Services (1988 - 1992)

General Manager - Houston, TX

EDUCATION

B.B.A. - MANAGEMENT

Belmont University Nashville, TN

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