Les Arrow

** ******** ** 760-***-****

Rancho Mirage, CA 92270

abm4fk@r.postjobfree.com

Objective

- To work within or create an outstanding organization where I can use my

leadership skills and knowledge to produce timely, saleable, supportable

world-class products.

Skills

- Leadership/Management: 11 years experience in people management and

technical leadership of teams as large as 23; Experience in the start-up

environment getting complex products delivered to market under various

resource constraints; Staffing often from the ground up starting with

zero employees; Achiever of high employee satisfaction and fixer of

employee performance issues; Experience managing and working with groups

across different locales such as Bangalore, Rio de Janeiro New York,

Utah, and California; Extensive experience in acquisition situations

providing due diligence when in the role of acquirer and acting as

primary presenter when in the role of acquiree; Acting Engineering VP

during company transition; Manager of Technical Publications

- Project Management: Task assignment, scheduling, and tracking for complex

projects with many dependencies and as many as 60 people; Expert in

Software Engineering techniques and Product Life-cycle management.

Process enforcer working with Engineering, QA, Product Marketing, Support

and Ops to ensure all appropriate steps are taken and cross communication

is achieved.

- Architecture and Implementation: 15+ years architecture and design,

systems analysis, programming experience. Varied amounts of experience

with Java, C, C++, SQL, LISP, Basic, 68000 Assembly, Embedded Systems,

LDAP protocol and schema development, Netscape Directory Server, NetWare

Loadable Module (NLM) development, and object oriented analysis and

design; Participant in patent process and co-author of 3 patents.

- Networking: 15 years experience including TCP/IP, SSL, protocol

development over TCP/IP, Network Management, VPNs (IPSec and

certificates), Network Address Translation (NAT), Packet Filtering,

RADIUS, Bridges and Routers, and network troubleshooting using

LANalyzers.

- Product Management/Training: Inventor of new products from a blank sheet

of paper with full specification of requirements in absence of or in

cooperation with dedicated Product Management staff; author of Product

requirements documentation; Core decision maker on future direction of

products and scheduled deliverables; Interactions with internal and

external customers including documentation and technical presentations of

new designs, technical training, visits to customer sites for immediate

problem analysis and resolution, usability testing, and senior level

discussions with potential OEM partners.

- Product Manufacturing: Selection of integrators; Work with integrators to

deliver quality product by designing and documenting step-by-step

procedures and labs for manufacturer tests

Work Experience

- Director, Software Engineering, Redshift Networks 9/2007 - 3/2008

Duties:

- Responsible for directing the overall architecture and look and

feel of the Redshift Unified Communications Manager.

- Schedule tasks and track progress within the Engineering and QA

teams both in the US and India.

- Product demonstrations and training for customers and investors.

- Responsible for coordinating and deploying the Beta program.

- Co-Founder, VP Engineering, Commuters Mind, Inc. 12/2004 - 6/2005

Duties:

- Provided initial funding

- Created a volunteer Engineering team of 6 to create the prototype

of a Win CE based device designed to be a fully voice interactive,

internet enabled, car-pc system.

- Authored the Product Requirements Document which defined 3 years of

product releases

- Calculated and scheduled the resources required to deliver product

to market.

- Collaborated with the co-founder in creation of the business plan

and presentation material to be used to solicit additional funding.

- Worked with a Korean OEM partner designed to be the basis for the

system

- Built the first generation development platform from a mini-ati

board utilizing Microsoft's CE toolkit.

- Senior Architect and Manager, Net Mgt, Juniper Networks (Formerly

NetScreen) 7/2000 - 11/2004

Duties:

- Lead architect of the Enterprise/MSP class security manager,

NetScreen Global Pro Policy Manager 3.0/4.0, a JAVA based,

scaleable, reliable, easy-to-use management system used to

configure all of NetScreen's firewall/VPN products. First release

was completed with ~6 man years of development and QA.

- Create requirements and design from a blank sheet of paper

- Work with Product Management, QA, and customers to deliver quality,

desirable, and saleable system

- Build a world class, efficient Software Engineering team from the

ground up to design and develop the system

- Architect the internals and user interface and deliver

documentation

- Coordinate team efforts to obtain a schedule for delivery

- Advise on company acquisitions

- Management of Technical Publications team

- Choose the integrator and develop manufacturer tests to ensure

quality release from factory

- Manager and Technical advisor for NetScreen Security Manager, the

2nd generation management system from NetScreen and the

collaboration between NetScreen's Global PRO team and an acquired

company. First release was completed with ~50 man years of

development and QA

- Member of patent approval team

- Director of Software Development, VPNet Technologies, Inc. (Now

Avaya) 11/1996 - 7/2000

Lead Architect and Manager, VPNmanager 3.0 2/1998 - 7/2000

Duties:

- Responsible for the overall design and creation of VPNet's 3rd

generation VPNmanager product. VPNmanager is a fully pluggable,

LDAP enabled, java standalone application used to configure and

monitor virtual private network security policies on VPNet and 3rd

party devices. Version 3.0 of VPNmanager was delivered to the

markerplace in March 2000.

- Researched and documented the short and long term market

requirements for VPNmanager 3.0.

- Innovated and documented the VPNmanager 3.0 architecture.

- Built and managed a team of 6 Engineers. My responsibilities

included evaluating and hiring Engineering talent, breaking up the

architecture into manageable components that could be handed off,

and working with the team to provide delivery schedules.

- Developed and documented VCOM (VPNet Common Object Model),

VPNmanager's LDAP schema.

- Led the GUI Design and full documentation of all graphical user

interfaces prior to implementation.

- Designed, coded, and tested VPNmanager 3.0 java modules associated

with LDAP server access, VCOM, role based management, and manager

to device protocol communication.

- Evangelized VPNmanager 3.0 and VPNet's network management strategy

with current and potential customers.

- Represented the entire Engineering organization on the senior staff

during a 10 week transitional period where VPNet was without a VP

of Engineering.

Senior Software Developer 11/1996 - 2/1998

Duties:

- Designed, coded, and tested VPNet's RADIUS interoperability

solution within the embedded system.

- Architected VPNet's Client Configuration Download (CCD) protocol to

dynamically and securely download vpn configuration across the

Internet. Implemented the C/C++ code for the SSL layer in the

Microsoft Windows client.

- Traveled to customer sites to debug and solve complex embedded

system problems on the fly in live networks.

- Designed, coded, and tested VPNet's Network Address Translation

(NAT) solution in the embedded system including a solution that

provided for NAT over IPSec tunnels.

- Architected VPNet's packet filtering solution.

- Designed, coded, and tested VPNet's dynamic VPN solution that

dramatically improves configuration scalability by removing

configuration for remote access users off the flash.

- Software Engineer III, Novell Inc. 7/1992 - 10/1996

Product Software Foundation Technical Lead 4/1996 - 10/1996

Duties: Leader of a team of 5 Engineers. Responsible for the object

oriented design and java development of an application geared

towards company-wide installation, licensing, and software

distribution. Leader of the object oriented analysis meeting.

Liaison between the San Jose and Provo teams.

Integration Test/Development Project Lead 9/1995 - 3/1996

Duties: Led a team of 5 people to accomplish the integration test of

the MultiProtocol Router, NetWare Connect, and NFS product bundles.

Made assignments and schedules, attended core meetings, performed as

technical lead assisting in the design of the test bed and ordering

of necessary equipment. In a dual role, I lead a team of 3 people

and was responsible for the design of the installation/configuration

components of the bundle.

Development Engineer 9/1993 - 8/1995

Duties: Design, develop, and maintain features in the MultiProtocol

Router filtering front end and middleware, installation, and main

configuration console.

Integration Test Engineer 1/1993 - 8/1993

Duties: Focus on automation geared toward the integration of the

MultiProtocol Router product. Major accomplishments were the

development of two tools, Rinstall and Automake, which made the

integration of the product more efficient.

Test Automation Engineer 7/1992 - 12/1992

Duties: Automate tests to find bugs in the front end of the

MultiProtocol Router. Automatically generate reports.

Awards

Employee of the Quarter NetScreen Technologies 01/2004

Top 10% Award NetScreen Technologies 10/2002

Employee of the Year VPNet Technologies 12/1999

Patents

6,701,437 Method and apparatus for processing communications in a virtual

private network

6,226,751 Method and apparatus for configuring a virtual private network

6,175,917 Method and apparatus for swapping a computer operating system

Education

- B.S. Computer Science and Engineering : University of California, Los

Angeles

- Other training: Object Oriented Analysis Using Shlaer-Mellor;

Technical writing; Routers and Bridges; Multimedia Programming;

Usability; Teamwork; Major trade show attendee; constant independent

study.

- Certificate in Financial Planning, UCSC Extension, June 2007

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