ELLEN S. CLERC
*** ***** ******, **** *, Stamford, CT 06901
Tel: 203-***-**** / Mobile: 203-***-**** / E-Mail:
*******@*********.***
SUMMARY: Proven leadership abilities in problem identification and
resolution, persuasive communications skills resulting in
increased service levels, profit and productivity. Successful
experience in dynamic marketing and international business
environments. Excellent logistics and analytical skills.
EXPERIENCE:
3/2005 - 09/2009 WORLD AFFAIRS FORUM, Stamford, Connecticut
Events & Marketing Coordinator
. Logistics management for 25 Forum Series and Ambassadors'
Roundtable events, successfully meeting guest speaker
requirements and ensuring smooth flow of operations.
. Create publicity materials, develop content, layout and
design of event invitations, provide membership
information, manage membership database and process credit
card transactions using PC ChargePro.
8/2001 - 12/2004 PLAYTEX PRODUCTS, INC., Westport, CT; PERNOD-RICHARD USA,
White Plains, NY - Temporary Administrative
4/2001 - 7/2001 UNIMIN CORPORATION, Westport, Connecticut
Pricing Specialist
5/1998 - 4/2001 BRISTOL-MYERS SQUIBB Consumer Products Group of Clairol
Inc., Stamford, Connecticut
Customer Logistics Chargeback's Administrator - Monarch Crown
Division/Military Accounts
. Implemented processing initiatives to efficiently identify
EDI-transmitted chargeback errors and reconciled using SAP
to enable chargeback's billing release of over $1 million
monthly.
. Organized and implemented post-sale delivery and implementation of
client solutions for military
Commissary and Exchange locations in the USA, Japan
and Europe.
. Verify stock availability to communicate backorder
information to distributors/wholesalers.
. Successfully managed accounts by monitoring orders from
inception to delivery and developed a tracking report to
track movement throughout the order cycle.
2/1997 - 4/1998 U.S. PAPER SALES - a division of SOUTH AFRICA PULP & PAPER
INDUSTRIES, Purchase, New York
Marketing Coordinator/Sales Assistant - Fine Paper Division
. Administered fine paper samples, marketing brochures and
product specification sheets to prospective buyers and
existing clients on a regular basis, resulting in increased
revenues.
. Provided product data, stock availability and prices to
Latin American and U.S. customers.
2/1993 - 10/1995 PHILIP MORRIS INTERNATIONAL, S.A., Lausanne, Switzerland
Marketing Coordinator - Marketing Department
. Handled all international requests for promotional material,
Premiums and Point-of-Sale for distribution
to Philip Morris affiliates in Europe, Africa,
Asia, South America and the Pacific Rim.
. Maintained close liaison with Warehouse Manager in Belgium to
ensure premiums arrived by requested
delivery dates; improved logistical service
measures by effectively communicating lead-time and in-stock
levels to Philip Morris marketing managers worldwide.
. Successfully met immediate requests for promotional material
by Field Sales Representatives and the
Marlboro Store manager by continually monitoring
in-house inventory and ordering stock.
EDUCATION: MBA credits earned, Pace University Graduate School of
Business, White Plains, New York
Dipl me d'Etudes de Langue Fran aise Interm diaire,
Eurocentres, Morges, Switzerland, July 1994
Certificats de Fran ais, D butant et Interm diaire,
Institut Le Bosquet Ecole Moderne de Langues, Lausanne,
Switzerland 1989-1991
Bachelor of Science, Education/Sociology, Monmouth
University, W. Long Branch, New Jersey
COMPUTER SKILLS: SAP, AS400, EDI, Windows XP & Vista, Microsoft
Outlook, Word, Excel, PowerPoint, Publisher, Access.
Constant Contact, Worldwide Web.
AWARDS & Innovative Products Award, Bristol-Myers Squibb, Stamford,
Connecticut, 2001
AFFILIATIONS: Principles of Sales & Merchandising Certificate, Phillip
Morris International, S.A., Switzerland, 1994
Stamford Downtown Parade, Stamford TheatreWorks