Sales Customer Service
Resume:
Thomas Rondello
Brick, New Jersey 08723
Home: 732-***-**** ? Cell: 732-***-****
*********@*****.***
Sr Sales Analyst
Results-oriented and technically-proficient IT professional with strong
experience integrating Software, Hardware, Printers, RIP's, and Networks.
Presentation, demonstration and up sales with coordination of resources,
building and directing project teams, develop and adhere to schedules,
create project documentation and facilitate communications between peers,
clients, management and the project team.
I successfully identify, drive both short and long term sales opportunities
from new and existing business opportunities.
Experience in product launches, consultative interaction with end-users,
software and hardware implementations as well as providing unparalleled
customer service.
Career linked with Print and Rich Media Advertising skills. 20 years of
Graphic Arts background in both Print and Web technologies.
Own the technical relationship with accounts as I have done with more than
300 publishing companies during installations, integrations, trainings and
presentations. 30%-85% travel is acceptable. Extensive knowledge of
Windows, Unix and Macintosh operating systems.
Core Competencies
Software/Hardware Integration ? Automation ? WAN/LAN ? Scheduling and
Milestones ? Asset Management Project Management ? Technical Support/Help
Desk ? Team Building & Management Quality Control ? Technical Sales ?
Installations & Integrations ? Presentation Skills
Software Skills
XML, JDF, SQL, Flash, HTML Java,.Net, JDF, TCP/IP, VM Ware, WAN, LAN,
Windows, Linux, Unix, Mac OS,SAN, DNS, NAS,LAN, LDAP,Visio .Posgress,
MySql,Adobe Indesign, Quark, Adobe Illustrator,
Adobe Photoshop
OneVision,Asura,Solvero,Speedflow,Impose,Mirado,Workspace,Connect,InkSave,
Office, Lotus Notes,Visio, DoubleClick, GoLive.
Professional History
Freelance Consultant Work
Siemens (Present)
Global Powerhouse in electronics and electrical engineering, and operates
in industry, energy and healthcare sectors. For more than 160 years,
Siemens has built a reputation for leading-edge innovation and quality of
its products, services and solutions.
Technician III
Unpack, build, and Install MFP's (Multi-Function Printers) for offices,
Integrate and Train customers.
Key Projects:
. FAA within the Atlantic City Airport, Installed several Lexmark X8
series MFPs.
. FAA within the Newark International Airport, I installed Lexmark X8,
X6 series MFP's within the Air Control Tower
. FAA within Philadelphia International Airport, I have installed
several printers and MFP's.
. FMC dialysis centers, I have assembled and installed several X6
Series MFP's while removing prevous systems.
. PricewaterhouseCoopers, Assembled 107 different Lexmark MFPs from the
X4, X6, X7 (color) and X8 Series. Provided Firmware updates to many
of them as well as worked to schedule and deploy them onto various
floors while removing the previous system.
OneVision, Inc., Jersey City, New Jersey (2002 to 2009)
Industry leader in software solutions designed to secure, optimize and
simplify complex production workflows for the printing, publishing and
media industries.
Senior Field Engineer
Consulted with clients and made recommendations regarding OneVision
products. Designed, integrated and implemented innovative solutions at
over 200 facilities across the country. Provided expert customer support
to clients regarding proper operation of software and system/network
issues. Assisted clients with file normalization, color management,
internet delivery, imposition, preflight of files and workflow
management. Coordinated trade shows and custom sales presentations.
Trained and mentored Field Engineers.
Key Projects:
. Built XML,JDF and Hot Folder based workflows for newspaper groups.
. Presented and installed several web based tools for Ad Reception,
delivery and Publication viewing.
. Created color managed solutions through ICC profile design.
. Designed Help Desk measures in order to secure maintenance
agreements.
. Collaborated with team to create an 8 Core server running VMWare and
5 images, SUSE Linux, Win 2008 Server, Win 2003 Server and Win XP.
. Built customized Enterprise solutions using Apache, PHP, MYSQL, HTTP
through an Xampp package.
. Implemented a cutting edge client tool created with Adobe AIR for a
series of customers.
. Designed a presentation to be used in a road show that featured SWF,
Flash, .NET Framework and XML in many tools.
. Maintained SUSE Linux file servers.
EZ Hi-Tech International, Mountainside, New Jersey (1999 to 2002)
Offers a complete line of new and reconditioned prepress equipment, as well
as service, parts and supplies.
Applications Specialist
Performed tailored installations and integrations of reconditioned
prepress equipment. Designed comprehensive solutions for clients,
including FTP, Data Archival and Print systems. Collaborated with
customers to ensure proper integration and configuration that met their
needs. Installed and provided expert support of Windows File Servers.
Created backups with ArcServe, Legato. Built Raid-controlled drive
setups.
Represented the company at trade shows.
Key Projects:
. Developed optimized workflow solutions for over 150 commercial print
prospects and customers.
. Installed 3Comm and Cisco Switches; ran TCP/IP Networks in small
offices.
RPR Graphics and Color, Inc., Mountainside, New Jersey (1991 to 1999)
Systems Administrator
Installed and maintained various hardware and software for a diverse
client base. Researched and ordered workstations and servers. Created
Backups with Retrospect Remote and ArcServe. Trained all Prepress
personnel with Adobe Indesign, QuarkXpress, Photoshop, Adobe Illustrator,
Barco FastLane, Scitex Assembler.
Key Projects:
. Designed and implemented entire 200 node TCP/IP network.
. Built Email Server with DNS and SMTP protocols.
. Developed RPR's first Web page running on the DNS
www.rprcolor.com.
. Worked with Ad delivery companies such as Digital Art
Exchange (DAX) as one of their first clients.
. Created a FTP page on site with scripts and software to
download files automatically.
. Server Administrator for Apple AIX, Unix, Apple OS and
Windows operating systems.
. Provided Workstation Administration for 25 Macintosh and 15
Windows based systems.
Education
Rutgers University, New Brunswick, New Jersey
. Courses in Desktop Publishing and Design
Kean University, Union, New Jersey
. Credits towards a Bachelor's Degree in Visual Communications
Morris County Community College
. Associates Degree in Visual Communications
Professional Affiliations
IPA
JDF
Kean University Alumni of New Jersey
Newspaper Professionals Network
Print Industry Networking Group
Digital Printing
Certifications in MCSE and CDIP+ are in my future plans.
Contact this candidate