Sales Customer Service

Profile I am a driven retail professional with experience in all

aspects of selling, merchandising and brand development

with a proven record of accomplishment for delivering

results in volume and gross margin increases. I am seeking

new challenges and opportunities in a fast paced, dynamic

environment with great customer service.

Experience Women's product merchandiser, faconnable, u.s.

Nordstrom; Seattle, Wa.

2003-2009

*Responsible for product development, production

forecasting and coordinated global design efforts to meet

market needs in the U.S. with respect the French identity.

*Balance the creative and commercial needs of the business.

Partnered with Design to develop product that is in line

with the buyers needs and maintains the Brand Identity.

*Reduced development sku count by up to 50% in some

categories.

*Worked with multiple teams to develop sales and marketing

plans to support aggressive sales initiatives and growth

plans.

*Developed an "in stock" program for both Nordstrom stores

and Faconnable Boutiques.

*Increased sales plan and gross margin.

*Shortened production lead-time in key categories.

*Developed a price/style matrix for design and production

to help direct design and sourcing; increased IMU by an

average of 5%.

*Partnered with buy teams to project sales volume and

maximize otb and growth categories.

*Presentations of seasonal collections to Sales and

European Buyers

*98% on time delivery.

*Travel to Asia/Italy/France for development.

WOMEN'S FACONNABLE BOUTIQUE BUYER

Nordstrom Faconnable; Beverly Hills, Ca., 2000-2003

*Managed the otb and inventory selection for 5 Boutiques in

the U.S.

*Worked with the design and merchant team to create

specialized offering that was exclusive.

*Created a "basics" program.

*Created new matrices for each of my buy categories to

insure in stock and timely inventory planning.

*Had increased sales volume each year in all categories.

*Traveled with design team to certain suppliers to work on

specialized product.

*Trained managers and selling team on Brand Merchandising.

*Trained in Retek and RMS buying systems

assistant store manager

Nordstrom Faconnable Boutique; Costa

Mesa, Ca. 1997-2000

*Assisted in the management and organization of store set up,

merchandising, and employee training and hiring.

*Opened the store with above expectations both in sales

volume and overall performance.

*Managed inventory levels to insure selling cost and gross

margin.

*Managed all areas of store functions

account executive, chanel fragrances

Nordstrom; Los Angeles Ca 1995-

1997

*Responsible for overseeing all aspects of merchandising and

selling inside of the Nordstrom stores in Orange County and

Los Angeles.

*Managed promotions

*Managed inventory

*Reported on selling to buyers.

*Trained selling employee's on all product

*Responsible for the launching of 3 new products all with

higher than expectation results.

Education University of Cal State Long Beach

Long Beach; California - Bachelor of Arts 1991

Skills

*Proficient in Microsoft Applications including Word, Excel

and Power Point

*Trained in Retek Merchandising system

*Trained in RMS

*Trained in MFP

*Fatima Whitaker seminar

Erin tanaka

549 Bradford St. Pasadena Ca. 91105 562-***-****

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