Customer Service Developer

Zheng Wang

**** ******** **** *** *** Cell: 469-***-****

Dalls, Texas 75252 Email: ***************@*****.***

OBJECTIVE

Master degree graduate with professional research and development experiences, qualified for career

opportunities where Data analyst, Database Application Development, Business Service background will be of

value.

KEY QUALIFICATIONS

• 3+ years’ professional project experience in data analyst, database application development and business

services.

• 2+ years’ customer service in professional projects..

• 2+ years’ lab assistant experiences.

EDUCATION

University of Texas at Dallas, Dallas, TX

Master of Science in computer science 3.41/4.0 Dec

2009

Tianjin Urban Construction Institute, Tianjin, China

Bachelor of Engineering in computer science 3.50/4.0 May

2006

SKILLS

Languages: C/C++, SQL, ABEL

Databases: Microsoft SQL Server, MySql, Oracle, Power Builder, Visual Foxpro, MS Access,

MS SQL Reporting Server, MS SQL Integration Services

Operating Systems: Windows, UNIX, Linux. Mac OS

Software: MS Office (word, access, excel, outlook, PowerPoint, SharePoint, Visio)

Adobe, AutoCAD, Visual Studio

CERTIFICATE

Microsoft® Certified Technology Specialist (MCTS)

MCTS: SQL Server 2008, Database Development

PROFESSIONAL EXPERIENCE

Solution Specialist Stranix, Dallas,TX,US Feb 2009 - Now

Developed systems and projects as a SQL Developer and Report developer, Data Collect and Analyst,

Business service and Customer Service.

(MS SQL server 2005/2008, SSRS, SharePoint, LMS, T-SQL, Advanced SQL, Report Builder, BI, Crystal

Report)

TTU Project (recent): Analyst and research data, develop database and report service for TTU and

implement them into LMS8.2.

Engineer XingYu Computer Co.Ltd, Tianjin, China March 2005 – Dec

2006

Designed and developed database application as a SQL Developer and Report developer and Data Analyst

Provided technical support and service to customers

(SQL Server 2000/2005/SSRS/T-SQL/ Advanced SQL/BI/Oracle)

Multimedia Lab Assistant TJUCI, Tianjin, China August 2004 – December

2005

Graph processed, edit, and special effect; maintained the lab

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Networking Lab Assistant TJUCI, Tianjin, China August 2002 – May

2004

Set up the web server; developed the departmental webpage, maintained the lab (Dreamweaver/IIS)

Zheng Wang

7825 Mccallum blvd apt 705 Cell: 469-***-****

Dalls, Texas 75252 Email: ***************@*****.***

PROJECTS EXPERIENCE

Developer University of Texas at Dallas August 2009 – Dec

2009

AOS: Implement Suzuki-Kasami algorithm for distributed mutual exclusion and Majority-based Approach on top

of it which work with at least 7 different sites or computers. (UNIX/C)

Team leader University of Texas at Dallas January 2009 – May

2009

CCMS: Designed cruise control and monitoring system with requirement diagram, use case diagram, activity

diagram, then select main scenario to define white box sequence diagram and design class diagram

(Rhapsody/Uml)

Team Leader University of Texas at Dallas January 2009 – May

2009

SDMS: Designed a Synergy Distributed Meeting Scheduler with definition of issues, preliminary, system

requirement, and then build a running prototype of web-based SDMS and user manual. (SQL server

2005/C++)

Developer University of Texas at Dallas January 2008 – May

2008

ECSDB: Design EER diagram, use relational DBMS to implement database, convert conceptual model to a

Logical model and EER to a database design, normalize tables, draw a dependency diagram, write

Sql statements, create view statement for engineering school database. (Oracle/SQL 2005)

Developer University of Texas at Dallas January 2008 – May

2008

PCN: Designed and analysis computer networks performance by central computer (C++/Unix)

Developer University of Texas at Dallas August 2007 – December

2007

ACN: Simulated a network with unidirectional channels under routing protocol and multicast protocol (C+

+/Unix)

Developer University of Texas at Dallas August 2007 – December

2007

AN: Designed and implemented an optimization algorithm for network topology with nodes which forms a

connected graph, then realize the total geometric length of all links of the network topology is as low as

possible. (C++/Windows)

Developer Tianjin Urban Construction Institute January 2006 – May

2006

SMS: Designed a Student Management System (Power Builder 9.0/Microsoft SQL Server 2000)

Developer Tianjin Urban Construction Institute March 2004 – April

2004

Hardware: Designed and tested computer model (ABEL)

Visa: EAD

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