Management Project

I am an Instructional Designer with over * years experience in training and

development and 15 years in project/relationship management as well as

graphic/interactive design. I am regarded by management and peers as a

thought-leader in design and development. My key strengths are the

abilities to effectively build relationship with diverse populations and

creatively and quickly transform abstract information into tangible

results.

TRAINING AND DEVELOPMENT CORE EXPERTISE

Instructional Design and develop web-based and instructor-led training for over

Design/ 10,000 field users on system applications, products, regulatory

Interactive requirements, and soft skills

Development Partner with business owners and subject matter expert(s) (SME) to

determine project concept, scope and

learning objectives

Provide consultation to clients to determine most effective

delivery methods

Apply instructional design principles and adult learning theories

to the design and development of

web-based and instructor-led training

Design and administer usability testing and evaluate instructional

soundness (levels 1-3) to ensure transfer

of knowledge

Project Management Manage project life-cycle: budgets, relationships, timelines

Production Art/ Manage internal and external resources for non-web based projects

Graphic Design and overseen all aspects of both design

and production

Design look and feel for web and instructor-led training (select

imagery, design logos, wordmarks, visual aids, job aids,

facilitator/participant guides, e-newsletters, marketing material

etc.)

Learning Consulted, assisted, and cross-trained colleagues and third-party

Management vendors on best practices, policies, procedures regarding course

Consultation development and delivery

(Northwestern Collaborated with Learning Management team to maintain the most

Mutual Life) effective and efficient process for web based delivery on learning

management system

Consulted with various teams to resolve technical issues occurring

in system applications, learning management system, and course

functionalities

Monitored and analyzed learning technology tools and trends,

including functionality, design, services, and evaluated impact on

company training initiatives

Administered accounts and facilitated train-the-trainer sessions

using web conferencing system application

EMPLOYMENT HISTORY AND ACCOMPLISHMENTS

RBS WorldPay, Atlanta, GA, November, 2009 - Present

Sr. Instructional Spearheading the department's initiative to standardize e-learning

Designer initiative (storyboards, templates, and user interface).

Training & Training and coaching other instructional designers on best

Development practices for designing e-learning modules as well as software

applications to develop modules.

Designed Sales Force first self-paced financial course on pricing

structures.

Manheim Auctions Corporate, Atlanta, GA, June 2008 - November, 2009

Instructional Major Accomplishments

Designer Designed and developed field force's first instructor-led Specialty

Manheim University Auction's Vehicle Inspections curriculum. This course supported

Manheim's initiative to provide a consistent vehicle inspection for

our external customer across the country.

Designed and developed home office's first Train-the-Trainer

course. Reducing the cost of using outside resources to train and

allow field force to facilitate learning within network offices.

Awarded for designing and developing field force's first new hire

employees departmental online resource tool for Credit and

Collections (included e-learning and resources to assist in daily

responsibilities).

Streamlined production by developing processes, style guides,

templates and storyboards/information mapping to provide an overall

consistent look and feel of training materials.

Northwestern Mutual Life Insurance, Milwaukee, WI August 1998 - March 2008

Instructional Major Accomplishments

Media Designer Achieved enterprise business owner status of e-learning expertise

August 2002 - to course development

March 2008 Project managed and/or design and developed over 80 web-based

Multimedia courses

Developer Awarded for improving and increasing cross team functional

February 2002 - collaboration and overall processes awareness

August 2002 Researched and established best practice guidelines to publish web

Print Production based courses to SCORM 1.2 standard. This implementation allowed

Artist courses to be self-loaded and track to the LMS system saving

May 2001 - January clients an annual average of $10,000

2002 Reduced outsourcing of web-based course development by 75%,

Web restored internal development, saving an annual average of $75,000

Designer/Developer Promoted four times within four years

May 1999 - May

2001

Administrative

Assistant

August 1998 - May

1999

TECHNOLOGY SUMMARY

Web Applications: Dreamweaver/CourseBuilder 2008, Lectora 2007, Adobe Presenter 6,

Articulate 9

Web Conferencing: Live Meeting 2008, WebEx, Adobe Connect

Simulation/Animation Applications: Rapid Builder, Captivate 4, Flash CS4 (beginner)

Programming: HTML, DHTML, JavaScript, CSS, XML, SCORM 1.2, AICC

Adobe Creative Suite 4: Photoshop, Illustrator, InDesign, Acrobat Professional 8

Microsoft Office Suite 2007: PowerPoint, Excel, Word, Outlook, Publisher

Audio Applications: Imagic, Audacity

Learning Management System (LMS): Mzinga (formerly Knowledge Planet), SumTotal

Project Management: Microsoft Project

Other: Obtain working knowledge of application functionality to be simulated in course

development

EDUCATION AND PROFESSIONAL DEVELOPMENT

Masters of Science in Post Secondary Education (Instructional Technology)

Graduate Student

Troy University, Atlanta, GA,

Bachelor of Science in Strategic Management of Information Systems

Cardinal Stritch University, Milwaukee, WI, May, 2008

Certificate in Web Development

UW-Milwaukee School of Continuing Education, Milwaukee, WI, June, 2006

Professional Coursework

Relationship management, project management, instructional design, graphic design,

technical writing, effective consultation

Contact this candidate