Sales Customer Service

JOSEF A. PAGUILIGAN

** ****** ******, *******, **, 07012 - 973-***-****

*******@*****.***

Highly innovative and proactive professional with a strong background in

the Chemical Industry specifically in Purchasing, Sales Coordination, and

Inventory Control. Proven organizational and negotiation skills,

demonstrated through purchasing and sales management. Act as an information

link between Operations, Sales, and Materials Management to provide cost

analysis, forecasting, and strategic planning. Attentive to Sales Rep and

customer needs, delivering their requirements to increase sales and

profits. A results driven professional, with a proven record of

outstanding leadership and problem solving abilities. Areas of strength

include:

Vendor Sourcing and Analysis

Cost Reduction

Supplier Relationship Management

Forecasting

Inventory Management

Bid Contract Negotiations

___________________________________________________________________________

___________________________

UNIVAR USA, INC., GLEN ROCK, NJ

2001-2009

Purchasing/Sales Coordinator (2006-2009)

Support the sales activities for caustic soda within assigned district and

region. Responsible for preparing timely forecast and demand reports as

directed by the regional sales and marketing managers. Directed the day to

day operations of planning and delivering products to customers.

Achieved 100% revenue targets 3 consecutive years, setting performance

record in the Northeast region.

Improved product quality and delivery time for customers and achieved 25%

growth in net sales in 2008

Assisted with monthly billing activities to ensure branch sales

requirements are met

Managed documentation of supplier cost supports

Created order-checking procedure that improved accuracy of shipped orders

by 90%

Materials Planning Unit-Northeast Region- Planner/Buyer (2003-2006)

Purchased and maintained raw material supplies to meet customer

requirements and inventory levels and improve customer

service levels while reducing inventory investment.

Managed inventory for several branches in the Northeast Region using

Planning System and UVX

Improved inventory turns from 60 to 30 days through better forecasting and

enhanced use of JIT delivery

Constantly strived to get the best value for the company and to promote

best value purchases

Approved or denied claims monthly and processed them accordingly

Identified preferred vendors and established an approval process for

purchasing that reduced incidental expenses by 30%

Traffic Coordinator (2001-2003)

Provided coordination among operations, sales and purchasing for inbound

and outbound shipments to optimize costs. Responsible for maximizing Univar

USA private fleet utilization to optimize transportation costs.

Directed movement of inbound, outbound, third party and inter-branch

transfer products to meet customer requirements

Negotiated long-term agreements and programs with outside carriers

generating $800K in annual savings

Approved and resolved freight claim issues and freight exceptions of

freight bills and purchase orders

Reworked driver delivery schedules, reducing annual transportation cost by

30%

KRAMER CHEMICALS, CLIFTON, NJ

1992-2001

Business Manager-Inorganics/Purchasiing (1996-2001)

Planned, controlled and directed purchasing and inventory control

activities for all inorganic product line for distribution. Coordinated

activities involved with procuring goods and services such as raw materials

for distribution and manufacturing.

Slashed monthly inventory avoiding customer shortages and backorders.

Analyzed the vendor performances process for raw material suppliers

Prepared and managed bid proposals for manufacturing industries such as,

pharmaceuticals, cosmetic, industrial and municipality.

Retained 99% of bid contracts by providing excellent customer service to

customers.

Sourced and negotiated pricing for over 300 items with an annual purchased

value of $10 million including establishing blanket purchase agreements and

bulk commodity pricing agreements.

Inventory Control Assistant (1995-1996)

Coordinated inventory control functions including counting, tracking and

reviewing requisitions and sets-up new inventory items.

Researched, investigated and resolved inventory control problems.

Provided day-to-day support to the manufacturing plant which includes

reviewing raw material purchase requisitions and processing purchase

orders.

Maintained the image processor where all Certificates of Analysis and

Material Safety Data Sheets are entered.

Re-organized and maintained more than 500 technical files, reducing the

file search by an average of 3 hours weekly.

Operations Supervisor (1992-1995)

Managed and supervised a work unit in operations section of the warehouse

which involves loading and unloading chemical products for distribution.

Managed and supervised operations staff of 25.

Coordinated work assignments and supervised unionized personnel to meet

operation schedules.

Controlled and monitored product movement, storage and shipment of

materials and product.

Ensured adherence to strict safety and environmental standards.

BERLIN & JONES COMPANY, Rutherford, New Jersey

1991

Customer Service Representative

AUTOMATIC DATA PROCESSING, INC., Clifton, New Jersey

1984-1991

Senior Prelist Verification Clerk

EDUCATION:

Fairleigh Dickinson University

Bachelor of Arts 1990, Major in Business Management

SKILLS:

Software Applications: Microsoft Word, Excel, PowerPoint, and Outlook

Systems: Chempax AS400, and Univar IBM based UVX system

COURSES: American Management Association-"How to Be a Better Buyer"

Contact this candidate