Customer Service Software

SHAWN P. NEACY *******@*****.***

* ****** ***** ( Hollis, New Hampshire 03049 603-***-****

PROFILE: Highly-skilled, results-oriented software engineering professional

seeking a challenging career opportunity at a dynamic and

growing company. Quick learner eager to take on added

responsibility. Ability to complete complex projects and

assignments working with limited instruction or supervision.

Detail-oriented with excellent communication, organizational,

problem solving, technical, software development, and

leadership skills. On-line portfolio available at

spneacy.com.

EDUCATION: B.S., Computer Science

UNIVERSITY OF NEW HAMPSHIRE, Durham, NH

Course work included:

( Object Oriented Design ( Advanced Programming (

Artificial Intelligence

( Software Design ( Computer Networking ( Data

Visualization

( Operating Systems ( Digital Systems ( Assembly

Language

( Web Programming ( Computer Organization ( Theory of

Computation

. Completed group project to develop master scheduling

software working from a database of courses, students, time

slots, and rooms. Developed Alpha, Beta, and final

testing.

EXPERIENCE: Software Engineering Intern

BITTWARE, INC., Concord, NH (2009 - 2010)

. Designed and implemented a web-based resource management

system for engineers.

. Aided development team in software engineering design

for computer hardware used in high tech communications

equipment including Space Shuttle components.

. Supported computer controlled test environment and aided

in development of new cycle features.

. Researched, tested, and assisted in the integration of a

corporate wiki.

. Participated in JAVA coding, database maintenance and

administration, and networking support.

. Consistently received excellent performance evaluations,

resulting in extension of the internship.

IT Intern

SKYWORKS SOLUTIONS, Woburn, MA (2008)

. Served on a 5-person IT solutions team supporting 500+

employees at a leading semiconductor manufacturing

facility.

. Contributed to a 2-month FAB upgrade project across 100+

systems.

. Helped automate production instructions/directions, ran

queries, added new employees to computer systems, and

updated virus protection and security software.

Assignment Grader, Math Department

UNIVERSITY OF NEW HAMPSHIRE, Durham, NH (2005 - 2009)

Printing Department Assistant

MERRIMACK HIGH SCHOOL, Merrimack, NH (2006 - 2007)

Operations & Customer Service Staff

BURGER KING, Merrimack, NH (2003 - 2009)

COMPUTER ( Windows ( UNIX ( MAC OS

SKILLS: ( JAVA ( C/C++ ( SML

( PHP ( Ruby ( Rails

( SQL ( Microsoft Office ( Open Office

( Confluence ( Eclipse ( Lotus Notes

( Instant Rails ( Apache Directory Server/Studio ( Apache

Tomcat

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