Project Management

Jiazhen Wang

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OBJECTIVE

A Usability Specialist position where I can

contribute both my design

and usability evaluation skills to produce user

friendly interfaces in a

collaborative and challenging environment.

SUMMARY

. Web usability evaluation experience at an

entrepreneurial usability lab for more than 3 years

. Strong competencies in Website User-Centered

Design, Usability Evaluation and Project Management

. Web development with over 2 years' experience

. Consulting and working experience with multi-

disciplinary teams

. Extensive international experience in

education, research, collaboration and partnership building

EXPERIENCE

Experienced Senior Usability Specialist, May

2006--present

Information Experience Lab (entrepreneurial usability lab)

University of Missouri, Columbia, Missouri

. Managed ten usability project teams

consisting of 2-4 people in each team

. Presented results (both qualitative and

quantitative) and recommendations to clients and development

team with highlight video of key findings

. Pioneered some usability methods successfully

. Received outstanding feedback from clients

. Had publications on usability evaluation

. Facilitated and led presentations on Morae

software and usability methods

at conferences and other institutions

Techniques:

Card sorting

Persona

Prototyping

Heuristic evaluation

Information horizons

Focus groups

Survey

Remote usability tests

Lab usability tests

Web analytics

Heuristic walkthrough

Competitive analyses

Wireframe

Sitemap

Flow Diagrams

Key Projects Completed:

Led heuristic evaluation and usability

testing for E-Commerce and Financial

websites (e.g. Lanit website, Federal

Reserve Bank, Amazon.cn,

Dangdang.com, Missouri University

Bookstore website, Newsy.com, IE

lab website, and Morenet website);

Conducted heuristic evaluation, usability

testing for Medical Information

Systems (e.g. Missouri Health Literacy

Database, HomePsych project,

and Tiger Place project);

Led heuristic evaluation and usability

testing (focus group interviews) for

Geographical Information Systems

Conducted usability testing for Management

Information Systems

Web developer for Engineering Department, Sep.

2005-May 2007

University of Missouri, Columbia, Missouri

. Designed distance learning web application for

faculty and students from engineering department

. Designed problem-based learning class website

with MYSQL, HTML, CSS, JavaScript and PHP

. Created high-fidelity prototypes and conducted

usability testing

. Developed user-friendly interface through

interacting with instructor and students

. Provided technical support to end users

. Published research papers on problem-based

learning development

SKILLS

XHTML CSS

Javascript

Visio PHP

MYSQL

Morae Dreamweaver

Content Management System

Photoshop Indesign

SPSS & SAS

EDUCATION

Doctoral candidate in Information Science,

September 2005-present

University of Missouri, Columbia, Missouri

Courses taken:

Human and Computer Interaction Human Information Behavior

Customer Behavior Information and Culture

Information Storage and Retrieval Information Sources in Business

Automated Reference Services Decision Support System

Web Development

Database Development (MYSQL)

Information Policy

Management Information System

Designing & Modeling Systems Quantitative &

Qualitative Methods

Master's in Higher Education, September 2003-May

2005

University of Oslo, Oslo, Norway

Bachelor of management in Information Science,

September 1998-June 2002

Liaoning Normal University, Dalian, Liaoning,

China

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