*** ****** ***** **** ********, ON N*V *C*
PHONE 519-***-**** EMAIL ****************@*******.***
Dan McNamara
EMPLOYMENT
*/**** - */**** ******** Limited Guelph, ON
National Account Manager
. Responsible for managing private label and branded CPG retail programs
at American and Canadian retailers including Home Depot, Lowes, Wal-
Mart, Sam's Club and Costco
. Accountable for top line growth and bottom line profitability of the
business
. Reported directly to senior management through weekly presentations
and action plan analysis
. Presented annual line reviews and bi-monthly new product offerings to
account buyers for continued growth and market penetration
. Developed new business relationships with several North American
retailers
. Submitted annual budgets and monthly projections to production and
procurement departments to drive build plans
. Directed marketing initiatives relating to conceptualization of POP,
tent and tear pads, best practices, supplemental e-commerce inserts
and planogram design
. Worked intimately with logistics teams and distribution centres to
promote the safe and timely arrival of our products
. High aptitude for time management and follow through of internal and
external projects to their successful completion
. Represented product lines at trade shows and seasonal account bazaars
. Updated program summaries, procedures and account binders as needed
. Utilized e-commerce websites to further promote products while
maintaining branding structures and competitive landscape
. Effectively managed buying teams and service representatives in
the field to support in-store presentation of products and
training of store associates
11/2003 - 12/2006 Bell Canada Kitchener, ON
Sales & Service Representative
. Successfully promoted and sold Bell products and services through an
inbound call centre environment
. Consistently achieved outstanding retention results in all major sales
metrics including hard line phone, Mobility cellular, Sympatico
internet and Expressvu satellite services
. Shadowed and assessed new employees on call flow and selling
techniques
. Negotiated and resolved complex billing issues with irate customers
. Active elected member of management-employee relations committee (EVI)
- editor of the monthly newsletter
4/2001 - 5/2003 Emedco Williamsville, NY
Account Manager
. Sold wholesale signage and safety programs to international accounts
in a B2B sales environment
. Worked intimately with manufacturing and marketing departments to
develop custom products and identify niche business markets
. Responsible for writing up quotations on custom product inquiries
. Worked simultaneously with all internal departments - from sourcing to
production to shipping - to ensure a high level of customer
satisfaction
. 2002 Salesperson of the Year - achieved 138% of $1.15 million sales
goal
5/1989 - 4/2001 Webb Chemical Pompano Beach, FL
Sales Manager
. Supervised retail and wholesale associates in coating application
warehouses throughout south Florida
. Hired and trained staff on product knowledge and technical sales
. Directed procurement and managed inventory including our own line of
pressure washers and coating application systems
. Successfully worked with municipal buyers and end users to secure
government bids
. Fostered lasting relationships with major service providers in the
region
. Presented training and product seminars with vendors throughout United
States
COMPUTER SKILLS
. MS Outlook
. MS Excel
. MS Power Point
. MS Word
. Internet
. Retail Link
EDUCATION
1995 Niagara University Lewiston, NY
Bachelor of Arts, Political Science/Religious Studies (3.15 Grade Point
Average)
PROFESSIONAL MEMBERSHIPS
. Elections Ontario Representative
. Catholic Guild for the Blind
. Knights of Columbus
. Multiple Sclerosis Society of Canada
. St. Vincent de Paul Society
. St Louis Parish "Out of the Cold" Hospitality Volunteer