Project Manager Management
Resume:
STEVE BAKANOV, PHD
*********@*******.***
Bensalem, PA 19020
GLOBAL BUSINESS SAVVY INFORMATION TECHNOLOGY EXECUTIVE
Hands-on, Strategic and Tactical creative professional and leader with
seventeen years experience and diversified background encompassing
administrative and project management, analysis, design, and implementation
of business applications and technology infrastructure. Possess an
unblemished record of increasing sales, profits, market share and
shareholder value in intensely competitive and regulated environments.
Demonstrated expertise developing IT and business strategies, managing
resources in software and hardware projects, designing and implementing
various ERP and CRM software packages. Built organizational IT
departments, infrastructure and centralized data exchange across different
industries. Directed development initiatives and lead international
implementation teams. Took responsibility for and ownership of the
efficient operation of all IT systems and solutions.
CORE COMPETENCIES
Strategic Planning / Resource Planning / Enterprise
Budgeting Optimization Architecture
Business Process International Business IT Operations
Management Development
Change Management Vendor management Business Intelligence
UX design and Back-up and disaster Network security
development recovery
LAN / WAN Network Web/Internet Design / 24/7 Data Center
Services Operations Operations
Quality Assurance Hardware / Software Process Engineering
Validation
Data Warehousing Web / Mobile / Desktop Software Architecture
applications
Full SDLC / AGILE / Systems Design / Project Management
SCRUM Implementation
PROFESSIONAL EXPERIENCE
Healthcare solutions, medical informatics company MD
2009 - Present
Director of IS
Organized the development and production support of technology products,
infrastructure and systems used to run several business lines. Implemented
solutions in more than 200 healthcare organizations, supporting more than
100 million Americans. The products/systems include custom internet-based
web applications, local windows-based applications, mobile applications,
reporting systems, and related web services and data interfaces. Developed
technology strategies that supported the achievement of business goals.
. Coordinated with executive team and key business managers business and
operational needs that maximized and leveraged using IT infrastructure
and systems.
. Directed architecture, design, user experience, implementation and on-
time delivery of quality software applications to the commercial
market.
. Managed the development, use, and on-going refinement of SDLC
standards and methodology for application software development.
Implemented AGILE SCRUM and six sigma methods.
. Planed and controlled acquisition of IT hardware, software, and
facilities to assure that they are consistent with and supportive of
the business plans of the company.
. Established IT departmental goals, objectives, and operating
procedures.
. Oversaw technology architecture and influences technical and
architectural aspects of company-wide business decisions.
. Identified opportunities for the appropriate and cost-effective
investment of financial resources in IT systems and resources,
including staffing, sourcing, purchasing, and in-house development.
. Provided leadership in systems development, telecommunications,
applied technology, technical services, data center operations, office
services and strategic companywide and business-unit decisions
involving information technology.
. Managed hands-on, in-depth analysis, review and design of the
software, including technical review and analysis of source code.
. Managed work integration, scope, expectations, quality, time, cost,
risk, procurement and communication for the team.
. Developed, managed and mentored a team of IT professionals to support
operations and new technology implementation.
. Directed implementation of ERP system.
. Provided technical leadership, advice and assistance to staff,
management and other departments. Insured optimal transparency of
project status through balanced score cards.
. Drove hiring, performance review processes and goal setting for
software engineering teams.
. Responsible for long-range planning, forecasting, and budgeting;
applying industry best practices and process and tool experience to
improve operations; and building and maintaining a supportive,
cooperative and cohesive work environment.
Major Achievements
. Enabled national and regional Health Plans to deliver an unparalleled
disease management capability with superior benefits to quality of
care, clinical outcomes, results transparency, and financial
performance.
. An overall reduction of 9.5% in per member per month (PMPM) costs for
all patients
. Reductions in line item costs, ranging from 8.8% to 12.9%, for
professional costs, laboratory costs, and inpatient costs.
AHI/OTOTECH, INC Bristol, PA
2001-2008
Medical Device Health Care Manufacturer
Director, Information Technology
Organized and developed an IT department, creating standards, building
infrastructure, hiring a staff and building a centralized IT management
system, increasing company efficiency by 80%, improving manufacturing
process contributing to a 28% profit increase. Managed, maintained, and
directed the entire scope of information services for the organization
including application development, systems implementation, network
infrastructure, technical services and support as well as all systems
operations. Executed and implemented all IT policies and procedures,
including those for architecture, security, disaster recovery, FDA / HIPAA
/ SOX / ISO compliance, quality assurance, standards, purchasing, and
service provision.
. Contributed to strategic business planning regarding the technology
and systems required to maintain operational effectiveness and
competitive position.
. Responsible for managing day-to-day activities of the IT Department,
including team and project management in all IT departments, as well
as communication with user management.
. Managed multiple development teams (multi-locational and multi-
cultural) consisting of full time employees, on site consultants and
off shore development resources, including teams in other countries.
. Manage joint development with 3rd party vendors and manages outsourced
development relationships. Directed management of multiple resources
and external vendors.
. Planed and controlled acquisition of IT hardware, software, and
facilities to assure that they are consistent with and supportive of
the business plans of the company.
. Negotiated SLAs (service level agreements) with network and
telecommunications providers and implemented proper incentives and
penalties to ensure compliance with SLAs.
. Participated in work prioritization meetings with business team and
clients.
. Implemented ERP system.
. Provided status on change requests worked upon and system defects.
. Worked with product management to define the priority of changes
requests and projects.
. Provided the availability, continuity, and security of all data and IT
systems
. Worked with product management to elaborate and clarify requirements
on the system changes.
. Provided direction in review of current IT and Telecommunications
systems and methods, and in the formulation of new and revised
systems.
. Led and coordinated the development and implementation of strategic IT
plans and procedures.
. Directed operations of all hardware, software, personnel, consulting
services, training and information processing services.
Major Achievements
. Identified opportunity for company to sell product directly to
customers. Developed a new marketing concept, created proprietary
software package for direct client distribution. Opened a new market
that increased revenue by $27M in first year.
. Challenged to develop and release a new reliable software package
complementing company products to give company opportunity to expand
internationally. Led the development of software and created
additional QC unit and company successfully penetrated Chinese and
European markets increasing sales by 35%
. Cut Product Development costs by 30% through redesigning ERP, CRM and
accounting packages, introducing outsourcing for major development
initiatives and improving measurable productivity by 70%
. Researched requirements and costs to implement VPN and VoIP solutions
and implemented a remote control systems and VoIP allowing remote
access to personnel international extending.
EPAM (FIREPOND/IBM) SOFTWARE COMPANY Princeton, NJ
2000-2001
Software / Hardware Consulting Company with revenues exceeding $550M
Project Manager/Build Manager/Team Leader
Developed, trained and led overseas implementation team for important
project for Swiss branch of IBM, initiating all phases of multi-million
dollar project and participating in development of financial risk analysis
package.
Major Achievements
. Spearheaded, led and brought to completion major project for large
electronic manufacturer (ABB) bringing company a new $20M contract
while cutting the time for build implementation by 50%; increasing
productivity by 18%.
. Led in design, development and implementation of several major
projects for large companies including Blue Cross/Blue Shield in
several states, CareFirst, USA Mutual Life Insurance and IBM.
TAVRIDA ELECTRIC
1996-2000
Electronic Device Manufacturing Company
CIO
Managed global IT operations with more than 50 reports, including all
aspects of management of infrastructure, applications, programs and
interface with business areas.
Major Achievements
. Designed integrated international data exchange, reducing time-to-
market for company products by 17% and created a CAD data exchange
system with interface into inventory management which improved
inventory and product design, supporting a 12% revenue spike.
. Developed centralized inventory system, improving management, reducing
inventory costs by 35% and reducing inventory staff by 25%.
EDUCATION
PhD Business Administration
Warren National University
Master of Computer Science (MS)
Sevastopol Technical State University
Bachelor of Science(BS) Computer Science
Sevastopol Technical State University
Bachelor of Science(BS) Economics
Sevastopol Technical State University
Fluent in English, Russian, Ukranian
Basic Spanish
TECHNICAL EXPERTISE
Business solutions :
Enterprise Resource Planning ( ERP ), Customer Relationship Management (
CRM ), Supply Chain Management ( SCM), E-commerce, Content Management
System ( CMS ) based on Microsoft and Oracle technologies.
Back Office Products :
Microsoft Active Directory, IIS, Microsoft Exchange, Microsoft Office,
Microsoft TFS (Team Foundation Server), Microsoft Dynamics NA, Microsoft
Dynamics GP, SharePoint, Oracle PeopleSoft and JD Edwards, SAP, Blackberry
Enterprise Server, Symantec Security Suite and Backup Software
Operating systems :
Win2K, Win XP, Win Vista, MAC OSX, Unix, Win2K and Win2K3 Server, Win
Terminal Services
Databases :
Oracle, Microsoft SQL Server, MySQL, Sybase, Interbase.
Design and technology :
SOA, Object oriented, Web based, Relational, UML, IDEF0, .NET, COM,
ActiveX. .
Methodology :
SCRUM, AGILE, SaaS, CMM, TQM, ISO, Waterfall, Agile and Software Process
Improvement (SPI), Balanced Score Cards, MAP, RUP (rational unified
process) K-J analysis, six sigma training
Programming languages and tools :
C# .NET, ASP.NET, VB . NET, Silverlight, SharePoint, WCF, WPF, WF,
LINQ,DELPHI, C++, VB, PHP, JAVA, J2EE,XML, AJAX, HTML, Windows Mobile SDK,LAMP, Crystal Reports, VM Ware, Install Shield, Visual Studio, Visual
SourceSafe, Install Shield, GoToMeeting (Web Conferencing, Online Meetings
)
Local Area/Wide Area Networks and VoIP :
Cisco routers, switches, firewalls, VPN clients, Call Manager
Hardware :
DELL, IBM, HP, Cisco, MAC
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