Richard W. Fronapfel
*** ******** ******, *-* **********@*************.***
New York, NY 917-***-****
SENIOR INFORMATION TECHNOLOGY EXECUTIVE
Senior information technology manager with over fifteen years of experience in operations
& support, systems development and project management. Focused problem solver and
operational leader demonstrating a passion for matching technology with business needs by
liaising with key business leaders and understanding all considerations (cost, scope,
potential growth). Strength in developing and motivating a highly focused team that
successfully meets and exceeds objectives
Enterprise application management/hosting Organization & staff development
Technology solution design/implementation Budget creation/maintenance
Policy/standard creation/maintenance Staff and project management
AEGIS MEDIA AMERICAS October 2005 -
October 2009
IT Operations & Support Manager
. Manage Systems maintenance and support for five offices in the East and
Midwest regions constituting a user base of approximately 550
. Determine Enterprise-wide technology solutions, policies and best
practices for North American IT infrastructure
. Responsible for hosting of all shared applications for Aegis Media North
America including:
Exchange Client Extranets, FTP
Sharepoint Enterprise-wide Service Desk
Microsoft Dynamics/Solomon Financial All System Monitoring Software
. Responsible for staff of eight across New York, Chicago and Atlanta
consisting of three Senior Systems Administrators and five Desktop
Administrators
. Develop and manage all Capex and Opex budgets for all offices of
responsibility
. Operate as sole liaison with key business units to determine project and
budget priorities
MINDSHARE, Inc. July
2004 - October 2005
Media Systems Manager
. Created functional specifications, timelines and task outlines for
management of MindShare client programming projects
. Managed programming resources (outsourced and staff) for timely delivery
of proprietary applications
. Functioned as liaison between applications developers and Media personnel
on all projects
BATES USA, Inc. April 1990
- September 2002
VP - IT Director
January 2001 - September 2002
. Managed entire IT staff for Bates' North American Network (over fifty
resources across nine offices)
. Developed and implemented IT standards and practices for North America in
keeping with global strategy
. Evaluated all third party systems and vendors
. Maintained entire North American PC network:
o Wide Area Networks, E-Mail, leased communication lines
o Desktop support for all North American offices.
. Evaluated and managed existing and potential technical personnel to
determine salaries and positions
VP - Information Systems Manager
July 1998 - December 2000
. Developed and implemented systems for agencies in the Bates' Worldwide
Network (including third party software)
. Managed development and administration of all systems for Bates North
America:
o front end development environment - ASP, HTML, Java Script and MS-
Access;
o back end environment - SQL Server (including stored procedures) and
MS-Access running on a Windows NT platform.
IT - Programming Manager
September 1996 - June 1998
. Created functional specifications, timelines and task outlines for
management of all Bates USA programming projects
. Managed all programming resources (outsourced and staff) for timely
delivery of proprietary programming for all clientsIT - Programming
Project Manager December
1994 - August 1996
. Created functional specifications, timelines and task outlines for
management of all Bates USA programming projects for the Miller Brewing
Company
. Functioned as sole liaison to the Miller client on all media-related
programming requests
Media/MIS - Project Manager
July 1993 - December 1994
. Analyzed procedures and job functions across all media disciplines and
developed recommendations, system specifications and functional changes
to eliminate procedural inefficiencies
Media Supervisor/Planner
April 1990 - June 1993
. Responsible for all broadcast and print media planning for MGD, Red Dog
and Milwaukee's Best
THEOFFICEPOOL.COM
January 2003 - Present
President
. Founder and creator of the most comprehensive office pool administration
site on the web
. Develop functional and technical specifications and program all site
functionality using MySQL, PHP, HTML and Javascript
. Provide on-going support for client base of over 200 and end-user base of
over 7,000
. Liaise with key clients to ensure that input into site functionality and
ease-of-use are incorporated as needed
. Develop marketing plans and implement on-going sales efforts for
THEOFFICEPOOL.COM
SKILLS
WEB TOOLS: Visual Interdev, Macromedia Dream Weaver, Microsoft
Front Page
WEB LANGUAGES: PHP, HTML, Javascript
CERTIFICATIONS: ITIL Foundations, SQLServer 7.0
DATABASE: SQLServer, MySQL MS-Access, FoxPro, DataEase
EDUCATION
University of Connecticut at Storrs: Bachelor of Arts in Communication
Science, 1989