Engineer Management

Brian Mapes

**** ******* *****, ******, ** *****

Phone: 303-***-****

Email: ******@**.***

Technical Management Program Management

Creative, results-oriented management-level professional who leverages a rare blend of resourceful intuition, decisive leadership, and

solid technical/management skills to provide visionary solutions to unexpected challenges. Extensive background managing cross-

functional teams in a fast-paced environment, analyzing challenges/opportunities, developing solutions, and executing to meet

strategic business objectives. Known for work ethic, sense of humor, and ability to work well under pressure.

A Leader with expertise in the definition, development, and delivery of software and hardware systems with a proven record of

meeting customer expectations. Proven record leading and executing programs directly for customers or internal organizations that

are metric driven, improve satisfaction, and build relationships with stakeholder communities. Additional competencies:

Strategic Planning • Technical/Business Management • Program Management • Product Management

Product Strategy • Market Analysis • Requirements Definition • Product Development • Business Development

Project Management • Change Management • Executive Communications • Budget Development/Allocation

Web Technologies • Agile Development Methodologies • Vendor Management • Team Leadership

Professional Experience

Sun Microsystems, Broomfield, CO (June 1999 – August 2009)

Senior Program Manager – ERP Infrastructure Project Implementation

Directed change management activities necessary to guarantee business continuity for Sun’s top 300 revenue generating customers

and OEMs. Impacted processes included Quote, Booking (electronic and manual), invoice, and sales exception (non-standard terms

and conditions).

• Directed teams of subject matter experts and key stakeholders to identify the 150+ business impacts imposed by the new

ERP system.

• Led the successful development of contingency or mitigation plans, prioritized by impact to revenue continuity and deal

volume in the sales pipeline, for all business impacts.

• Established and managed executive stakeholder change management plans to enable organizational resource and business

readiness decisions.

• Drove 3 key extensions to the ERP tool through Sun’s CCB process to meet customer satisfaction requirements (Run Rate

Business, Price Tolerance, Estimated Delivery Date).

Senior Program Manager – Contract Compliance

Project managed the successful resolution of a Sun contract performing out of compliance. The contract was highly visible,

contained complex terms and conditions, accounted for $500 million of revenue per year, and supported a Sun selling relationship to

an end customer.

• Directed teams of business partners and key stakeholders to understand identified compliance issues and requirements

necessary to overcome non-compliance situations.

• Managed trade-offs between system updates and business process enhancements such that costs remained within tolerance

while still achieving contractual compliance.

• Established and managed executive stakeholder change management plan enabling organizational resource and business

readiness decisions.

• Successfully obtained sign-off from Sun's Internal Audit organization that resulting systems and supporting business

processes were compliant with contractual obligations.

Practice Manager – Professional Services

Managed a $3 million per year JAVA Consulting Practice that served clients throughout the United States.

• Supervised a team of 10 high-end enterprise JAVA consultants that supported customer billable activities, pre-sales,

intellectual property generation, product quality investigations/resolutions, third party management, and customer training.

• Set strategic direction for the Practice driving it to finish first in utilization and intellectual property generation throughout

the organization two years running while achieving a 15 to 1 product pull through per billable dollar.

• Drove year over year revenue growth for the Practice by working closely with Sales to drive customer acceptance of Sun's

products and capabilities. Delivered key sales presentations, wrote statements of work, staffed and managed projects.

Senior Java Architect – Professional Services

Brought state of the art architectural concepts and mentoring skills to clients developing JAVA oriented, web-centric software based

systems. Successfully project managed the technical aspects (including methodology) of all assignments.

• Architected and implemented high-end Enterprise Java Bean and Web Services solutions for large customers from the Auto,

Telecommunications, Energy, and Banking industries.

• Achieved 85% utilization over a 4-year period. Tops in the organization.

• Attained “Trusted Advisor” status in 5 of 6 assignments helping to establish strategic direction for Sun's technologies

within these customer environments.

Novazen, Inc., Boulder, CO (September 1997 – June 1999)

Manager of Product Development – Software Development

Managed the Software Development organization for a newly formed software start-up. Managed staff, maintained department

budgets, and handled vendor relations.

• Supervised, mentored, and directed 16 software engineers.

• Established product strategy and directed product development for products within the following spaces: electronic bill

presentation, consolidated billing, and product management.

• Successfully implemented a development methodology allowing the commercialization of all software products within the

budget constraints and time frames associated with software start-ups.

• Established departmental budgets and managed expenditures (staff, training, equipment, software products) allowing the

company to transition from initial funding to cash flow generated from sales.

MCI Telecommunications Corp, Colorado Springs, CO (June 1995 – September 1997)

Lead Software Engineer – Network Switching and Billing

Successfully led the architecting and delivery of a set of infrastructural components into MCI's next generation call record

processing and billing systems. Project managed the effort delivering all architectural and software components within established

deadlines and within budget.

• Directed a team of 8 software developers implementing distributed process management and communications components

in C++.

• Architected the process management and communication facilities such that they supported central management and

recovery of process groups distributed across multiple platforms while facilitating the processing of 10,000 call records per

second.

• Leveraged and extended the infrastructural components and architectural principles for MCI's next generation billing

engine.

COMSYS, Colorado Springs, CO (June 1994 – June 1995)

Consultant – Software Engineering

Developed failover and recovery software for UNIX based systems at MCI Telecommunications Corp. Software handled process,

intercommunication, and system failures. Led the design and implementation of all supporting components and developed all design

documentation. Developed and implemented all system test procedures.

GTE Government Systems, Colorado Springs, CO (August 1992 – June 1994)

Senior Systems Engineer – Systems Engineering Organization

Successfully enhanced and extended the capacity of USSPACECOM's Combined Intelligence Center. Extracted requirements and

business cases from government based clients. Translated requirements and business cases into hardware/software solutions.

General Electric, Springfield, VA (September 1986 – August 1992)

Senior Software/Systems Engineer – Military and Data Systems Operations

Grew from a Software Programmer/Analyst to a Senior Software/System Engineer while serving GE's government based contracts.

Successfully designed, prototyped, implemented, and maintained a number of software systems

Education

Master of Science in Electrical Engineering - George Mason University, Fairfax, VA (Graduated August 1991)

Thesis: Optimal Mapping of Digital Simulation Computations Using Simulated Annealing Minimization.

Bachelor of Science in Computer Science – University of Nebraska, Lincoln, NE (Graduated May 1986)

• Graduated with Honors.

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