Project Manager Sales

MICHAEL LEVY ******@*****.***

**** ******** ****, ******* *****, Illinois 60089 ? 224-***-****

Project MANAGEmeNT and TECHNICAL PROFILE

Highly effective Information Technology and QA Manager with extensive

experience in budgeting, expert project and program management skills,

outstanding communication skills, strong leadership skills, and an

extensive background in the following broad-based competencies: Project

Management, Vendor Management, Change Management, Business Acumen,

Strategic Planning and Customer Satisfaction.

Expertise includes leading design, development, configuration, and

implementation of robust technology solutions, with specialized expertise

in E-Commerce Internet and Risk Management applications.

Strengths include:

Leadership and Major contributions include management of multiple projects

Resource which impacted the bottom line earnings and improved

Management E-Commerce, Financial, Marketing and Risk Management

applications.

Managed and led resources on large scale projects

encompassing the overall improvements to systems and

prevented multimillion-dollar losses.

IT Expertise Extensive experience in project management of advanced

information technologies, specializing in configuration and

system integration.

Effectively communicated concepts and complex technical

information to nontechnical personnel at all levels.

Adept at developing strategies to streamline system

processing for large financial institutions.

New Product Skilled in client needs assessment, market intelligence,

Development product specification determination, risk analysis,

budgeting, and client vendor relations.

Built new systems by implementing new and innovative

solutions for multiple industries.

PROFESSIONAL EXPERIENCE

Lawson Products, Des Plaines, Illinois 2008 - 2009

IT E-Commerce Manager

Managed projects that resulted in significant improvements to all sales

channel applications. These efforts encompassed Order Management and E-

Commerce applications. I am currently in process of getting PMP

certification, and an enthusiastic user and strong supporter of PMO

system development life cycle (SDLC) standards, processes, and

methodologies, including the Rational Unified Process (RUP). My work at

Lawson led to improved performance and accuracy of Lawson Products

website search and sales processing functionality. The technologies used

include Java, Servlets, EJB, JSP, JavaScript, XML, and SQL using

WebSphere Application Developer (WSAD), Rational Application Developer,

WebSphere Commerce, WebSphere MQ, WebSphere Application Server, DB2, ANT,

CVS, Clearcase.

. Managed multiple projects, budgets and resources focusing on sales

force automation and internet/intranet applications.

. Led updates of three Lawson websites including monthly content

management loads and pricing changes

. Managed and resolved user issues through regular meetings with

marketing and customer care.

. Proactively identified website's pricing and performance issues and

developed project plans to implement new version of Websphere commerce

software.

. Implemented proper database clean ups for outdated contracts and

customer base to enhance performance and prevent inaccurate reporting.

. Provided customer service support to sales force by prioritizing the

field issues and resolving them in the timely manner. These issues

were also evaluated according to the financial impact and customer

experience.

. Managed relationships with internal stakeholders which included

marketing, sales and strategic reporting.

. Led a major project to improve websites suffering from performance and

price accuracy issues which resulted in slowed down account growth. At

the conclusion of this project significant improvements produced

substantial increase in usability and sales activity by external

B2B/B2C customers.

. Managed teams of developers, on-shore and off-shore contractors,

business analysts, and IT support resources (DBAs, architects,

engineers, etc.), in the delivery of projects, using fast tracking and

rapid implementation techniques to meet firm dates for implementation.

. All of my projects were completed on time and within budgetary

constraints. During these projects it was imperative to strictly

adhere to all project plans, quickly resolve system and resource

issues, and produce timely communication to all stakeholders that

accurately described the progress and issues.

Discover Financial Services, Riverwoods, Illinois 1999 - 2007

Risk Management Technologies Manager

Implemented projects to resolve complex business issues and completed them

on budget and in the allotted timeframes. Planned project's budgeting by

forecasting future expenditures on hardware and software, as well as by

analyzing future company goals based on the business needs. Coordinated and

presented future needs and opportunities to the senior officers of the

company to increase the revenue and security needs of Discover Network.

Coordinated resources with additional multiple offshore personnel in the

process of creating new systems, procedures and environments.

. Directed projects and resources in development efforts for Risk

Management, Fraud, Collections, Fees and QA related initiatives. That

included complete system and environment upgrades, implementations of

multiple Fraud and Collections Systems, as well as vendor evaluations

and selections.

. Played an integral part in evaluating contract terms with outside

vendors that were acceptable to all parties involved.

. Managed the rewrite of completely new environments and procedures

which revolutionized Discover Card enterprise testing. Implemented a

disciplined, structured approach to system releases, reducing risk

with an active change control process to manage project scope.

. Was in charge of all Network Security and Risk Management projects

which prevented merchant fraud on the Discover Credit Card Network

Systems. Implemented Pulse Debit Card enterprise fraud system to meet

the ever-growing need of fraud prevention for all newly acquired Pulse

supported financial institutions. Managed risk, contracts and

business relationships while building and managing relationships with

business customers, and external vendor resources, in the development

and implementation of client server, web-based, and mainframe systems.

Software and hardware was delivered on time and within budget.

Almost $20 million in projected savings resulted in the improved

credit card security.

. Lead and implemented Neural Network scoring systems for Pulse Debit

and Discover Credit to score transactions to prevent potential fraud.

Harris Bank, Chicago, Illinois 1996 - 1999

Independent Consultant/Programmer/Project Manager

Managed database effort to move Trust Applications to a new Data Center,

which was part of Bank of Montreal restructuring. Lead all phases of the

project by coordinating programmers and users to meet the implementation

schedule.

. Lead the analysis and coding in the transfer of the current Trust

Systems to a newer updated version

. Provided technical support to customers and users.

. Was a technical lead in all of the efforts to transfer DB2 data and

tables to the Bank of Montreal.

. Created automated procedures to easily create reports and manipulate

data in the bank's data repositories.

Kraft Foods, Glenview, Illinois 1990 - 1996

Business Consultant

Designed, coded and lead projects relating to the merger of computer

systems between Kraft, General Foods and Oscar Mayer. These systems

included interfacing into Accounting as well as all Marketing applications

Gathered business requirements from the users to perform analysis for the

new systems development that were used for data modeling and flow diagrams

. Designed, coded and rolled out Allocation Tracking System to automate

manual tracking of Kraft and Oscar Mayer products.

. As a technical lead participated in analysis, logical and physical

design, data modeling, coding, testing, implementation and post

implementation support of an Accounting and Marketing systems.

. Lead after-implementation training and support to field users staff.

. Participated in design and development of other numerous projects to

fulfill corporate needs including rewrites of AP, AR and other

financial systems.

Motorola Inc, Schaumburg, Illinois 1988 - 1990

Senior Programmer/Analyst

. Designed, coded, and implemented Accounting systems using COBOL,

COBOL2, DB2, and CICS in an IBM mainframe environment.

. Participated in projects to support and enhance existing financial

systems.

. Provided technical training to users in the field of operations.

. Worked on the software engineering team to implement an American

Airlines communication system using UNIX operating system and C

programming language.

TECHNICAL PLATFORMS

Hardware: IBM 3090, PC, SUN workstation, UNIX Servers

Languages: Cobol, CICS, JCL, C

Databases: DB2, IMS, VSAM

Software: HTML, Websphere Visual Studio, PANVALET, SPUFI, QMF,

TSO/ISPF, FILE-AID, INTERTEST, SMARTTEST, MS OFFICE, IBM

Utilities, MS Office, XPEDITER EXCEL, Platinum Tools,

Telon, MS Project, MS Power Point, Java, C

Operating Systems: UNIX, TSO/SPF, MVS, CICS, JCL,MS WINDOWS

EDUCATION

B.S. in Math Computer Science/ Minor in Mechanical Engineering

University of Illinois at Chicago, Chicago, Illinois

Juries Doctor

DePaul Law School, Chicago, Illinois

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