Manager Process Improvement
Resume:
Haynes .F. Morris
Randolph, MA *2368
781-***-****) or 617-***-****)
********@*******.***
QUALIFICATIONS
Dedicated, results driven Supply Chain Management Professional with
extensive managerial and hands-on experience. Proven ability to reduce
costs, increase efficiency, and improve profitability. Special expertise
in lowering costs through upgrading of existing systems, providing
effective technology solutions, and business process redesign. Sound
strategist and planner with proven ERP and problem solving skills in on-
going and transitional situations. Excellent communication and
interpersonal skills. Positive, professional attitude; committed to
excellence. Enthusiastic Team player, leader, coach and mentor. Customer
oriented; attentive and responsive to serving customer concerns. Develop
trusted relationships through consistently high performance levels, depth
of knowledge, and the willingness to listen and anticipate the needs of
others.
PROFESSIONAL EXPERIENCE
Exel Direct Logistics
General Manager
08/2008 -
08/2009
. Reporting to the Senior Director of Operations, responsible for
managing all aspects of
operations for a 102,000 SF distribution center with a 68-person
staff and $8.6 million budget.
DOT responsibility for all transportation of region to include
fleet efficiency and productivity
All client interaction to include weekly conference calls and
overall clients' services
Responsible for all daily metrics, monthly metrics and weekly
reports
Responsible for hiring and disciplinary action for all
associates and Operation Managers
Overall facility appearance, enhancement, maintenance and
security
Reduced turnover by 40%, increased profit by 34% year to date
compared to previous year
Change agent for North East region to include 20% travel to
other HUBS
Increase volume and market share; took on additional business
to expand HUB coverage throughout entire
New England market
SOP writing and implementation throughout North East Region
Tweeter Home Entertainment Group
05/2002 - 08/2008
Facility Manager
. Responsible for overall budget of New England distribution market
Responsible for all client services to include weekly
conference calls and presentations
Overall facility appearance, enhancement, maintenance,
productivity and security
DOT responsibility for all transportation of region to include
fleet efficiency and productivity
Motivating, developing, and directing managers and associates
Directing and coordinating financial budget activities to
measure productivity and goal achievement
Responsible for all daily, monthly and yearly metrics
Process improvement writing and implementation for North East
Region to include Sarbanes Oxley
OfficeMax
12/2000 - 01/2002
Transportation / Distribution Manager
Exceeded yearly budget goals.
Responsible for all associate relations to include all
Management staff
Implemented safe driver awards.
Developed operating budget for Distribution Center based on
detailed forecasts and managed
Distribution Center to operate effectively within the operating
budget.
Reduced overtime by 46%; reduced turnover ration by 35%.
Administered all reviews, interviews and disciplinary actions.
Responsible for all daily and monthly metrics
Process improvement team member
Reebok Internal LTD
3/1991 -
12/2000
Distribution Manager
Responsible for all department metrics
Responsibility of 3 Supervisors, 64 associates at down tirne
and upwards of 120 at peak time
Designed an employee productivity improvement incentive program
that resulted in a 28% increase in
productivity
Member of process improvement and enhancement team for WMS and
Inventory Management
Exceeded all monthly and yearly budget goals
TECHNICAL SKILLS
Technically proficient in Sarbanes Oxley, Project Management, Microsoft
Excel, Word and PowerPoint software, Team leadership, Oracle, WMS
(Manhattan).
EDUCATION
Curry College, Milton, MA
MBA, Business Administration, 2007
Curry College, Milton, MA
BA, Business - Management, 2004
Curry College, Milton, MA
Certificate, Human Resource Management, 2004
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