Management Sales

Alan L. Middleton

**** ****** ****** *****

Fort Collins, CO 80528

Office: 720-***-**** *************@*****.*** Cell: 970-***-****

PROFILE

Product Management Executive with 19 years experience in diverse business

settings. Strengths include attention to detail, analytical, and ability to

manage multiple priorities. Managed all aspects of new product launches

from initial requirements through implementation. Proficient in Microsoft

Office including Project, Visio and Access.

AREAS OF EXPERTISE

. Product Management/Development

. Strategic Account Management

. Prepaid Account Relations

. Strategy/Business Development

. Project Management

. Account Management

. Supervision

. Team Building

. Cost Containment/Budgeting

. Direct P&L Ownership

. Training/Mentoring

. Vendor Relations

. Client Relationship Management

. Research & Analysis

PROFESSIONAL EXPERIENCE

PAYMENTS CONSULTANTS, Fort Collins, CO

2008 - Present

Senior Consultant, IT Products

Client consultant for IT Software Products and Projects.

. SME for payment products.

. Managed process improvement products.

. Directed new program launches.

FIRST DATA CORPORATION, Denver, CO 1991 - 2008

Director Product Management, Consumer Products 2002 - 2008

Developed and managed new products for Prepaid Card Programs. Initiated,

developed and implemented strategic planning for Prepaid sales. Managed

the Prepaid Aggregator relationships. Partnered with the FDC Sales

Department to sell enhancements and new processing functionality. Managed

Third Party Vendor relations. Created Product Documentation and Client

Webinars. Developed and presented both internal and external product

training courses. Direct P&L responsibility.

. Created a standardized Prepaid launch process that reduced

implementation timeframes by 50%.

. Developed merchant switching product that facilitated increased

Prepaid card sales.

. Managed the creation of websites for B2B and B2C Prepaid card sales.

. Developed a boarding product for adding new Open Loop Prepaid

accounts.

. Created a GUI Front-end reporting product for Prepaid Client usage.

. Created web based functionality for gift card, payroll card and bulk

card sites.

. Directed a team of Product Managers

. Developed business cases and program requirements.

Director Product Management, Smart Cards 1998 - 2002

Developed and executed the FDC Smart Commerce strategic plan.

. Developed the first Visa multiple application smart card in America;

this included the creation of a new web site to facilitate B2B and B2C

commerce. Initiative added millions of new cardholder accounts.

. Managed Third Party Vendor relationships.

. Directed team of Product Managers.

. P&L responsibility up to $10,000,000.

Director Project Management, Client Launches 1996 - 1998

. Created web-based electronic cardholder application process reducing

new account processing by 5 days.

. Managed activation and retention projects; increased existing account

receivables by over 30%.

. Supervised a team of Project Managers.

Project / Account Management, Client Projects and Account Management

1991 - 1996

EDUCATION AND CERTIFICATIONS

. BS, Business Administration, Economics Major, University of

Nebraska, Lincoln, NE

. Six Sigma Green Belt Training

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