Project Manager Service
Resume:
GEORGE T. EAYRES, Jr
P.O. Box ***
Apalachin, NY 13732
PHONE: 607-***-****
CELL: 607-***-****
WORK EXPERIENCE
Technical Training Instructor, University of Oklahoma,
Norman, Oklahoma
October 2002 - September 2009
Contracted to National Center for Employee Development - USPS
. Primary Responsibilities:
o Training on USPS automated mail handling equipment
throughout continental US
o Contact field management to develop schedule and cost
for field locations
o Travel and train 1 to 3 day courses to field
maintenance personnel
. Secondary Responsibilities:
o Maintain and improve assigned field maintenance courses
o Identify need for new field courses and develop when
management agreed
o Train and support new instructors as required
Field Instructor, TAC Worldwide, Plymouth Meeting, Pennsylvania
June 1998 - June 2002
Contracted to Lockheed Martin
. Primary Responsibilities:
o Training on USPS automated mail handling equipment
throughout continental US
o Travel and train field maintenance personnel
. Secondary Responsibilities:
o Assist Engineering with development of training courses
o Assist with development of training cost for new
equipment proposals
Field Service Division, IBM Corporation, Armonk, New York
June 1965 - June 1995 and January 1997 to June 1998
Staff and Management Positions
. Project Manager
o Setup field team of over 100 people throughout continental US to
support the deployment and service training for 1400 plus
machine over 18 months.
o Developed initial project cost of $2.6 million and negotiated
the contract successfully. Negotiated contract additional work
orders that added $1.5 million.
o Project was completed on time; under budget; very
successful and profitable.
. Service Planning Manager
o Department of 12 people to develop data collection methodologies
to measure and track field machine performance.
o Drive improvements to increase revenue growth and profitability.
o Work with engineering to ensure new designs met or exceeded
serviceability standards.
GEORGE T. EAYRES, Jr
. Region 4 - Plans and Controls Assistant
o Develop and input to IBM headquarters regional budget
requirements
o Develop and implement yearly budgets for 22 branch
offices
o Track and interface directly with branch office managers to
ensure revenue growth and expenses met or exceeded the yearly
project for profitability.
. Field Manager
o Large territory in single complex with 19 customer
engineers for 3 years.
o Multiple computer rooms ranging from 20,000 to 40,000
square foot capacity.
. Technical Support Manager
o Eight specialist to support branch office and provide
Regional assistance
o Manage 4-second and 1-third shift personnel to provide
branch office coverage
. Service Planning Representative
o Analysis machine and service performance data to identify field
service issues or machine quality problems. Establish
resolutions for field issues and ensure implementation at
regional or branch office level as required. Drive
manufacturing ensuring problem resolution is developed and
provided to field service locations.
o Work with development engineering to ensure new machine
designs have high quality and
serviceability.
Tools and Products Used
Microsoft Office: Excel - Power Point - Word - Outlook
Photo Shop
Education
US Navy - Aviation Electronics Technician; NH Technical Institute;
IBM - Technical and Management courses
References
Heather D. Reichert, OU Contract Administrator
Phone number: 405-***-****
Michael A. Cole, USPS - Supervisor Training
Phone number: 405-***-****
Michael Hennessy, TAC Worldwide - Account Executive
Phone number: 800-***-**** (X-3122)
Contact this candidate