Project Manager Management

Terry Hall

**** ********** ****** . *** ********* . CA 94123

415-***-**** (C) 415-***-**** (H) . Email: **********@*******.***

PROJECT AND PROGRAM MANAGER

Talented Project Manager with understanding of PM best practices and

process development.

Experience applying PM methodologies to complex system integrations, e-

commerce, localization solutions, web application and portal development.

Known for seeing the big picture, setting priorities, and paying meticulous

attention to detail.

. Experience launching PMOs that showcase adoption of new best practices.

. Strong team builder and coach who mentors colleagues on best PM

practices.

. Responsible for understanding the strategic global business needs and

requirements of clients and delivering software solutions on time and

within budget.

. Steady record of increasing contribution, promotion and success with top

companies including Cisco, Autodesk and Walmart.com.

CORE COMPETENCIES

. Project and Portfolio Management

. PM Methodologies (Agile, Waterfall and Six Sigma)

. Scoping, Resource Assignment and Leveling, Cross Functional Team

Management

. Process Redesign and Deployment

. Business Strategy and Localization Analysis

. Vendor Management and Collaboration

. ASP, Software Sectors

PROFESSIONAL EXPERIENCE

CISCO SYSTEMS, San Francisco, CA 4/2009 - 10/2009

Multinational Corporation offering networking and communications technology

and services; more than 66,000 employees.

Senior Project Management, Consultant

Hired as Senior Project Manager to plan and lead software deployments,

application and portal development, release and training for adoption of

critical enterprise systems; marketing campaign activity ordering system,

financial allocation system and tracking system reporting in a multi-tiered

worldwide environment, Global/Theatre/Region/Country, ROI analytics for

marketing spends against campaigns and activities. Moderately complex

project ($1M).

. Took charge of ongoing projects experiencing progressively difficult

scope, technical complexity and management challenge.

. Led cross functional teams in daily Scrums, executed on development and

delivery of solutions in Agile/Extreme programming environment for projects

on multiple interdependent tracks to achieve business objectives.

. Authored BRD capturing evolving requirements for features in compliance

with Global and localized perspective. Gained buy in from stakeholders and

disseminated to resources.

. Created all deployment documents including integrated schedule compatible

with Agile methodology and directed the following: scope definition,

resource commitments, business requirements, metrics success criteria,

change request process, business use cases, testing, rollback plans,

localization compliance and product release by theater (country/region).

. Constructed revised project plan based on LOE, budget, timeframe,

resource availability and executive mandated business priorities.

. Developed solutions in multiple iterations following critical path within

interdependent tracks to support delivery schedule for concurrent releases.

Maximized utilization of resources and managed release cycles within scope,

timeline and budget constraints.

. Communicated to project stakeholders reschedule of deliverables

identifying deployment milestones and alternative solution of concurrent

releases for multiple features.

Terry Hall 415-***-**** (C)

**********@*******.***

Page 2

. Worked with executive stakeholders, coordinated vendors and led matrix

internal technical team gaining requirements to guide and track development

for application, architecture, standards, e-commerce, CMS, relational

databases, localization, tools and methodologies.

. Managed vendor web service data integrations to support the complex

portfolio management of applications and data integration to Client/Server

systems.

. Coordinated several concurrent releases, localization and bug fixes for

internal and third-party enhancements to applications. Executed in a fast

paced and highly iterative environment.

. Established setup of controlled test environments and led "cleanup crew,"

including software testing, bug scrubs, and definition of rework

priorities.

. Guided ongoing process-improvement for projects; business-process

redesign improvement supporting product portfolio standards and numerous PM

initiatives.

. Successfully conducted user training sessions catered to specific

country/region and managed implementation release cycles for final

acceptance and client satisfaction of Global Marketing Application Planner

- an enterprise marketing JMF finance and campaign activity management tool

and central portal accessed globally by internal users and external

partners.

AUTODESK, San Francisco, CA 5/2008 - 4/2009

World's largest design software company of 2D and 3D design software used

in architecture, engineering, building construction, manufacturing and new

media. 9 million users, 7,300 employees worldwide.

Project Manager Industry Marketing Teams Consultant

Advanced into new role leading Industry Marketing Initiative to develop

global strategic vision.

. Collaborated with Executive staff, Industry leaders, team members, and

communication

specialists to define vision, introduction and plan driving adoption of

policies and process supporting cross divisional industry suites initiative

across extended global organization.

. Identified and worked with suite stakeholders to resolve localization and

channel issues around authorization, pricing, revenue compensation,

licensing, legal, support, channel training and marketing support, GTM,

subscription, customer support, compensation incentives, performance

tracking, customer experience and development of product portfolio.

. Coordinated Industry Suites summit (offering attendance alternative of

dynamic video communication for remote stakeholders) hosting worldwide

stakeholders to collaborate and introduce product portfolio standards for

120+ products and adopt governance on bundling, e.g. suites, and industry

channel compliance.

. Authored and introduced Industry Suites Policy Comprehensive Book to

drive adoption of cross divisional suites initiative across verticals and

extended organization globally.

ANDERSON DDB, San Francisco, CA 12/2007 - 4/2008

Anderson DDB, leading advertising agency focused on serving health care and

lifestyle brands, is part of DDB Worldwide, one of the flagship agency

networks of advertising services conglomerate Omnicom Group.

Senior Producer Consultant

Led internet and intranet development for newly approved X-Stop medical

device in compliance with regulations on branding, copy and data

integrations.

. Identified scope, priorities, created/maintained master project plan and

strategically aligned improvement efforts for medical site introduction of

X-Stop device.

. Managed build and established/maintained project communications,

documentation, frameworks, creative composites, copy and executive

presentations.

. Planned and executed project schedules, action items, risk assessments &

mitigations focused on integration of business systems for successful

delivery of solution.

. Integrated process improvements for Online/Website environments aligning

with services.

CHANNELNET, Mill Valley, CA 5/2006 - 10/2007

ASP multichannel interactive marketing solutions, communication portals,

localization solutions for integrated networks of web sites.

Senior Project Manager

Led SaaS/ASP J2EE projects implementing standard and customized enterprise

software features for corporate and localized micro sites to multi-tenant

environment.

. Prepared project cost estimates for sales team; constructed and reviewed

SOWs for accuracy.

Terry Hall 415-***-**** (C)

**********@*******.***

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. Managed multiple projects (5+ projects), conducted requirements gathering

sessions with the client to produce MS Project Plan, MS Visio wire frames

and support documents.

. Gained requirements from technical disciplines ensuring deliverables in

place to support databases, application servers, e-commerce, Java

programming and localized Web solutions.

. Deployed guided selling, content management systems, portals, catalogues,

e-commerce ordering and payment systems, lead management, promotions and

front-end enhancements.

. Adhering to project management methodologies (Agile, Scrum and Waterfall

Development Process) monitored software processing through the various

project stages to final delivery.

. Captured and evaluated customized feature requirements for integration

into standard product portfolio offering.

CENTERBEAM, San Jose, CA 10/2004 - 5/2006

IT managed service provider (MSP), Microsoft Gold Certified Partner

Project Manager

. Developed framework for large-scale technology implementations;

responsible for master scheduling, multi-site implementation logistics,

testing strategies and customer acceptance.

. Six Sigma developments resulted in operational improvement, service

portfolio standardization and fiscal optimization.

. Managed internal/external teams; tracked status, schedule, budget,

milestones, metrics, key events, risks and issues; obtained customer

approval at milestones.

. Directed critical service cut over and executed customer adoption and

utilization strategy.

. Delivered project presentations to executive stakeholders for gate

reviews and plan acceptance.

. Post implementation evaluation of actions/programs for continued process

improvement.

WALMART.COM, Brisbane, CA 5/2004 - 9/2004

Online shopping presence for world's largest public brick and mortar retail

corporation by revenue.

Project Manager, Contractor

Managed initiative to develop standardized reports for analysis of online

sales and marketing trends.

. Gained standardized report requirements identifying metrics of product

sales, market trends and new channels.

. Developed process design to support business objectives.

. Facilitated meetings with retail product division stakeholders,

marketing, creative, IT and QA teams to maintain up-to-date reporting

development, change requests and communicate executive mandates.

. Collaborated with e-business stakeholders, marketing and IT teams to

develop data flow diagrams, monitor development, QA and deployment of

online product promotions. Utilized success criteria to track and report

adoption.

. Reviewed work ensuring QA standards and best practices adhered to in

advance of submission to QA and UAT; gained leadership team adoption before

release.

SUMMARY OF PRIOR EXPERIENCE (1992-2004)

CISCO SYSTEMS, San Jose, CA, Project Manager, Contractor

MELLANOX TECHNOLOGIES, Santa Clara, CA, Project Manager

C-CUBE MICROSYSTEMS (acquired by LSI LOGIC), Milpitas, CA, Project Manager

CROSSOVER TECHNOLOGIES, Holland, MI, Project Manager

SCHOOL ZONE PUBLISHING, Grand Haven, MI, Marketing Project Manager

EDUCATION AND PROFESSIONAL DEVELOPMENT

Kendall College of Art and Design, Grand Rapids, MI, BFA, Honors,

Visual Communications

University of California at Berkeley, Berkeley, CA, Business

Administration

Livelink Workflow Certification . Six Sigma Yellow Belt Certification

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