Maintenance Technician
Resume:
TCHOFFO Jean Paul
Silver Spring, MD 20904
*********@*****.***
Objective
To obtain a challenging position as a computer technician that will allow
me to utilize my skills, education and experience to contribute to the
company's overall success and growth of company.
Summary of Qualifications
Senior certified Computer/Electronics Technician with a wide range of
experience:
. Assembling, installation, upgrade, maintenance and repairs of IT
hardware(Desktop computers, notebooks, servers, printers, scanners,
UPS, network hubs, switches, telecommunications equipments, biometric
access control
. Installation, troubleshooting and maintenance of Windows operating
systems and software (Windows 2000, Windows XP, Windows Vista, Windows
2003, Office suite)
. Network (LAN) installation and maintenance.
. Installation, troubleshooting, maintenance, repairs of electronic
equipments (Home appliances, Alarm systems, biometric access control,
CCTV video surveillance and industrial electronic equipments).
. Ability to provide online and on-site support to End-users.
. Good written and verbal communication skills.
Work Experience
Senior Computer/Electronic Technician: August 2001 - July 2009
3X Computer & Keep O.K, Yaound , Cameroon
. Lead a team of 5 technicians on all in-house and remote contract clients'
jobs.
. Troubleshoot, resolved computer (desktop, notebook, server) and network
problems; built and upgraded systems; installed software; performed
general troubleshooting and maintenance for contract business clients and
the public.
. Installation of Networks Using: Switches, Network Cards 10/100base T,
Routers, wireless access points, Hubs, Cables, Patch Cables, Cable
raceways; Setting up printers and sharing files on networks.
. Providing quarterly preventive maintenance and helpdesk support to
contract clients end-users (200 workstations, 5 servers)
. Install, repair, and maintain electronic equipments and systems (Home
appliances, Alarm systems, biometric access control, and CCTV video
surveillance).
. Coordinating the training on computer maintenance for the National
Employment Fund undergraduate Jobseekers.
. Publish a monthly report of all activities.
Electro-technician: Jan. 1999 - March. 2001
Metropolitan Plastics S.A, Limbe, Cameroon
. Installation and maintenance of all electrical, electronic and computer
equipments in the offices, laboratory and factory.
. Join maintenance crew in troubleshooting and resolving electrical,
electronic faults of factory machines.
. Helpdesk support for IT end-users.
. Compiling and updating factory machines log records in the computer.
. Spares planning and inventory control using a design MS ACCESS software.
Education
Fotso Victor University Institute of Technology, Bandjoun, Cameroon.
. Higher Diploma in Technology (3 years college course) major
Electronics (Nov. 1996)
Bilingual Grammar School, Buea, Cameroon
. High School Diploma in Science ( June 1993)
Certifications/Training
August 2005. Certified Computer Hardware Technician by the National
Computer Science Academy, Dallas, USA (Certificate N 1294470. Validation
at www.ncsacademy.com)
Currently preparing CompTIA Network+ certification
23 - 25 March 2004 Microsoft Technical Seminar on theme "operational
efficiency and security of Microsoft products" organized by Microsoft West
and Central Africa.
15 - 18 April 2003 Seminar on the professional training of adults
organized by National Employment Fund with the technical support of AFPA
France.
Professional Affiliations
. December 2006 - Present, International Engineering Consortium, Member
. April 2003 - Present, Microsoft Registered partner.
*References available upon request.
Contact this candidate