Engineer Process
Resume:
Shannon Wade Johnson
Ashford, CT 06278
Home: 860-***-****
Cell: 503-***-****
Email: ************@*****.***
EXPERIENCE
TTM Technologies Staffordville, CT
Aerospace and Military PCB Manufacturer
July 2009- Present CAD Sytem Engineer
Implemented new program to eliminate extraneous documentation and
confusion.
Reduced chronic system problems.
April 2008 - July 2009 AOI/Print Process Engineer
Improved downstream quality by finding holes in current processes
Reduced scrap by improving finding inconsistencies
Implemented new process to reduce reliance on outside sourcing
Merix Inc. Forest Grove, OR
High-end printed circuit board manufacturer
April 2004 to January 2008 AOI Process Engineer
Recruited to improve the Automated Optical Inspection areas. Cycle time and
escape rates were unacceptable due to neglect and "We've always done it
this way" thinking. Utilized Pareto charts of problems and previous
knowledge of equipment to implement new inspection criteria. Directed
vendor to find solutions for software bugs and machine limitations.
Updated machines were installed and out-dated machines were removed.
l Decreased escapes to customers by $1M per year
l Provided feedback to alleviate internal scrap by $500,000 per year.
l Reduced escapes to downstream processes by $100,000 per year.
Orbotech Inc. Billerica, MA
Leading AOI manufacturer in the bare PCB industry.
January 2002 to January 2003 Response Center Expert
l Reduced down-time for machines in the field
l Shorter wait time for customers
l Increased customer knowledge and satisfaction.
A downturn in the industry forced my position to be closed.
May 1998 to January 2002 Training Specialist
Recruited by the training manager to create a new corporate training
department to improve cumbersome training documentation and methodologies.
Worked with other subject matter experts to decide what really needed to be
taught and collaborated to create new training documentation.
l Reduce customer training time by 40%
l Improved employee retention of material by 50%
Orbotech, Inc Eden Prairie, MN
July 1995 to May 1998 Applications Engineer
I was recruited from Delco Electronics, Inc, a customer of Orbotech to
replace the Delco's applications engineer and to maintain and improve
customer satisfaction in the junior accounts. Tackled a steep learning
curve by watching and listening to anything and everything from senior
service professionals and trained new customers.
l Became the senior applications engineer in less than 18 months
l Supported a major account that led to a $5M equipment sale
l Advised R&D
I moved to the corporate headquarters to pursue the Training Specialist
position.
Delco Electronics Kokomo, IN
PCB Manufacturer for Automotive Products
February 1994 to June 1995 Outer-layer Print Process Engineer
Hired from contractor by the Engineering manager to replace a vacancy
created when the previous engineer moved on to another position within the
company. The area was a little neglected when I arrived so I began
interviewing support staff and workers in the area to determine the areas
which needed to be improved first. Brought process documentation to
exceptional standards and implemented new procedures.
l Passed ISO 9001 initial audit with ease
l Reduced downtime by 20%
Recruited away by Orbotech to pursue an Applications Engineer position.
ACA, Kokomo Kokomo, IN
Contractor for Delco Electronics, Inc.
August 1992 to February 1994 Second Shift Wet Process Technician
Applied for job forwarded onto me by my college's placement center to
maintain wet processes at Delco Electronics, Inc. Processes were
originally less productive until sources of confusion were found and
eliminated. Used engineers and suppliers to get the entire picture and
then implemented standardized controls.
l Downtime reduced by 20%
l Personnel re-assigned to more appropriate positions
l Scrap reduced by 30%
Asked to become a Process Engineer for Delco due to previous outstanding
work history.
EDUCATION
Bachelor of Science, Chemical Engineering from Purdue University 1992
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