Project Manager Sap

Vandita M. Wilson

*** *** ***** ******

Mountain View, CA 94043

***/ ***-**** (Mobile)

***/ ***-**** (Home)

*******@*****.*** (E-Mail)

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Professional Experience

Brandmail Solutions Palo Alto, CA

Sr. Administrative Associate October 2009-PRESENT

Temporary assignment. Answer phones. Arrange travel and staff meetings.

Send payments to vendors & collect payments from customers.

Genentech, Inc. South San Francisco, CA

Sr. Administrative Associate / Management Associate October 2006-

September 2009

Provide administrative support to Director, Sr. Director, Vice President,

scientists and staff of 75. Train new assistants as they join the research

organization. Plan and support offsite events. Maintain managers schedules

and calendars using gCal. Coordinate candidate interview schedules. Make

travel arrangements for senior staff. Plan meetings, take notes, publish

minutes, publish agendas, arrange logistics, order food, and facilities.

Create and manage Admin TOC guide. Create and update monthly project

reports, presentations, spreadsheets, word documents. Onboard contractors,

consultants, new staff. Plan group lunches, dinners, special celebratory

events. Edit documents for accuracy and grammar. Organize spring clean up

day for staff. Planned multiple-day offsite with two other external

collaborations - received genencheck. Responsible for Postdoc seminar

series scheduling andcoordination - received genencheck. Two exceptional

performance reviews. Online document research. Coordinate equipment loaner

program. Maintain department contact lists, e-mail distribution lists, home

addresses, organizational charts, etc. Attend senior staff meetings and

take minutes. Ordering computer and office supplies. Coordinate with

facilities, vendor finance, CIT, catering and others. Organized Research

Open House with schools: Caltech, Stanford, Davis, Berkeley, UCSF. Space

planning contact for department. Administrative contact for Scientist

hiring and promotions committee. Use both PC and Mac platforms, and MS

Office on both. Safety Officer.

Epocrates, Inc. San Mateo, CA

Executive Assistant January 2006-October 2006

Provide administrative support to the CFO. Coordinate travel. Schedule

meetings for Audit Committee. Maintain schedules and e-mails using Outlook.

Create and edit PowerPoint presentations. Online research of SEC filings

and related legal and financial information.

Redwood MicroSystems Menlo Park, CA

Administrative Associate April 2000-December 2005

Coordinate activities with external Information Technology vendor:

application upgrades, server upgrades, web service / e-mail / DSL

migrations, PC ordering. Redesigned web site: www.redwoodmicro.com.

Intensive market research conducted on the Internet as well as at the

Stanford libraries. Spearheaded tradeshow (SEMICON) activities. First-line

support for telephone sales calls. Organize meetings & company events.

Create & standardize human resources templates (sick/vacation, expenses,

mileage, scheduling conference rooms) for employee use. Accounting: weekly

reports, check runs, approvals, AP, AR, sales orders, collections, vendor

tracking, sales orders, Purchase Order policy, posting payments, assist

auditors. Human Resources: payroll, benefits, new hire orientation.

Maintain office machines & overall office appearance. Maintain OSHA

compliance and conduct safety training.

Wilson, Wilson & Associates Mountain View, CA

Office Manager / Co-founder July 1998-April 2000

Business focus is full execution of "multi-media". Responsible for job

specification and quotation, tax and legal issues, record keeping,

accounting, lead generation, and customer relationship management. Created

company vision and mission statement. Responded to RFPs/RFQs & proposal

generation. Created detailed Scope of Work documents. Managed delivery

timelines. Assist web developers with quality assurance (testing) of

applications.

I.B.M. (International Business Machines) San Francisco, CA

Consultant / Senior Consultant January 1996-July 1998

Third member hired into group. Shaped group dynamics by interviewing

candidates and subsequently mentoring new hires into full-fledged IBMers.

Promoted Esprit de Corps. Helped define IBM's Enterprise Resource

Management (ERP) Information Technology (IT) Infrastructure & Planning

account guidelines, deliverables, boilerplates, & schedules. Point person

for all IT Key Process Q&A. Group "Data Warehouser." Awards for Team

Achievement - Creation of IT Process Management Intellectual & Individual

Achievement - Dedication to Team and Company.

BASIS Team Leader. Technical team leader for SAP R/3 implementation at

chemical company subsidiary. Defined and implemented change management

strategy. Defined and implemented (and maintained) server strategy.

Communications focal point for design teams and functional consulting

partner. Provided guidance to integrate SAP technical activities into

mainstream IT organization, particularly Help Desk and Operations. Created

future server build strategy and future business unit rollouts and

integration into current production client. Managed consultants and

customer employees on-site as well as monitoring day-to-day customer

satisfaction concerns.

Engagement Architect. Technical architect for SAP R/3 project planning and

implementation for multiple customers. Assisted with hardware vendor

evaluation, database vendor evaluation, and third party applications that

integrated with SAP and provided enhanced functionality. Interfaced with

the IBM SAP Competency Center for sizing questionnaires and

performance/tuning guidelines. Provided database administration and

operating system support as necessary.

Vandita M. Wilson

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Professional Experience (continued)

I.B.M. (International Business Machines) (continued)

IT Process Team Leader. Direct responsibility for a team of analysts, each

at a separate client site, conducting SAP planning, implementation, and

post go-live projects to produce viable intellectual capital. Marketed and

sold IT process methodology to additional client accounts. Created

intellectual capital asset offering consisting of major IT processes with a

focus on SAP technical activities. Worked with other teams within IBM to

maintain consistency of offerings across IBM divisions.

Created intellectual capital for managing and operating an SAP environment

for client. Created an Operations Manual for the SAP BASIS technical team.

This document covered daily system administrator duties, backup and

recovery, disaster recovery, help desk, change management, service level

agreements, server maps, key contacts, as well as any ancillary support

provided by other IT organizations with respect to SAP.

Engagement Manager. Facilitated customer discussions of IT Infrastructure

redesign based on client-server architecture and subsequent installations

of SAP. Led IT planning engagements, which ultimately created a high-level

project plan for the technical implementation of SAP. Engagement manager

for worldwide planning engagement for a major electronics firm.

S.A.P. (Systems, Applications, & Programs in Data Processing) America

Foster City, CA

BASIS Consultant July 1994-December 1995

Supervisor of technical resources for the SAP America Hotline West Coast

branch. Provided telephone support to customers with high priority issues.

Interacted with developers, consultants, and partners to resolve customer

concerns. Helped develop and implement SAP's global customer support

strategy. Managed beta rollout of SAP's internal problem management tool.

Communicate interface procedures with clients. (How to approach SAP

consultants, customer support, and developers - escalation guidelines.)

Perkin-Elmer (P.E.) Nelson San Jose, CA

Technical Specialist October 1993-July 1994

Instructor for SQL*LIMS Key Personnel and Advanced Classes, both in-house &

on-site. Revised and reviewed training documentation: student manuals,

overhead transparencies, general course information & scheduling. Assisted

in new course development. Write-up of "top ten" technical questions and

answers received at the hotline, which became part of the quarterly

newsletter & was later integrated into technical notes. On-site consulting

with client: evaluating current laboratory conditions, defining templates,

creating custom reports, system tuning & software installation.

Amgen Thousand Oaks, CA

Systems Analyst August 1992-September 1993

Streamlined computer system purchasing by proposing a budget &

standardizing platforms. Support LIMS (Laboratory Information Management

Systems) software users. Developed and implemented a custom database to

manage FDA-compliant statistical analysis tools. Created an inventory

management program to track PC hardware using SQL and PL/SQL, along with

SQL*FORMS. Validated spreadsheets and computer programs. Developed

troubleshooting/ operations documentation. Created and managed backup

strategy for workstations. Developed, implemented, and presented formalized

in-house training program for new (and current) department end-users.

Active involvement with Technology Exchange, a cross-functional team

comprised of various IS groups within Amgen. Leader/Facilitator of

Technology Exchange for one term (3 months). Quality Management Team

member: drive to attain Malcolm Baldridge award. Managed group

"entertainment" budget.

Genentech South San Francisco, CA

Research Associate/Systems Specialist June 1990-July 1992

Project manager for creation of new departmental computer work area.

Conducted training classes on data retrieval system, LabManager &

separately, on workstation use. Lead/primary support in ALL categories of

technical issues. Served as workgroup computer support coordinator. Liaison

with corporate IT department - coordinate new release rollouts. Reviewed

test procedure documentation for various assays. Developed laboratory

information repository with product-specific training manuals for marketed

and clinical products, which contained process flowcharts, reference

tables, SPC charts, test procedures, and control charts, along with vital

industry information. Analyzed statistical data of in-process and final-

vial lots using control charts. Coordinated special projects for new

product qualification assays & facilities validation.

Education

Massachusetts Institute of Technology (M.I.T.) Cambridge, MA

Bachelor of Science (B.S.) Degree Biology September 1986-June 1990

Columbus School for Girls (C.S.G.) Columbus, OH

High School Diploma September 1982-June 1986

Personal

United States Citizen.

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