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Manager Customer Service

Location:
Sycamore, IL, 60178
Posted:
March 12, 2010

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Resume:

Jason T. LaPage

Address: *** ******* ***** ********, ** 60178 Phone: 630-***-****

Email: abm3f1@r.postjobfree.com

Highlights of Qualifications and Accomplishments

Proven manager, team leader, and problem solver.

Punctual and Reliable.

Training & development, site safety, and budgeting & cost reduction.

Distribution & transportation, procurement & inventory control, lean

manufacturing practices.

Professional Experience

Route Sales, Brownberry Bread, Addison, IL 2008-2010

Delivery and merchandising of product to existing customers

Rotating and stocking of product at grocer's locations

Route Driver

Production Manager, Evolution Sorbent Products LLC, Plastic Manufacturing

Plant, West Chicago, IL 2005-2008

Managed all support Services related to production facility.

Produced daily, weekly, and monthly production schedules.

Responsible for hiring, training, and motivating staff.

Overseeing shipping and receiving department.

Purchasing and inventory control.

Field Measurer/ Customer Service Representative, Rock Solid Surfaces Inc.,

Naperville, IL 2004-2005

Field measures of granite surfaces.

Granite installation.

Verification of all customer orders.

Scheduling of customer measures and installations.

Restaurant Manager, Ruby Tuesday's Classic Grill, Aurora, IL 2002-2004

Franchise loss prevention manager.

Restaurant opening and closing procedures.

Maintain guest relations.

Supervise all staff training.

Create wait staff schedule.

Interviewing, hiring and training of wait staff.

Bag Department Shift Supervisor, Packaging Personified Inc., Plastic

Manufacturing Plant, Carol Stream, IL 2001-2002

Supervise and train fifteen operators and five mechanics.

Supervision of operation of thirteen bag machines.

Maintain high quality.

Film Technician, QPF LLC., Plastic Manufacturing Plant Streamwood, IL 1997-

2001

Manufacturing of plastic films.

Computer data entry.

Prepare and instruct monthly safety meetings.

Sergeant-E5, United States Marine Corps, Santa Ana, CA 1993-1997

Install and maintain telephone systems.

Operate and maintain analog and digital switchboards.

Troop handling (guiding and training).

Platoon safety noncommissioned officer.

Military Awards

Good Conduct Medal, National Defense Medal, Navy Achievement Medal, Navy

Unit Commendation Ribbon, and Multiple Certificates of Accommodations.

Education

Glenbard West High School, Glen Ellyn, IL, Graduated 1992

References available upon request.



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