Davoud Etemadi
Irvington, NY - Tel: 914-***-**** - Email: ********@*******.*** - US
Citizen
PROFESSIONAL SUMMARY
. Experienced and versatile Application Developer/Analyst recognized for
creating and maintaining highly customized successful solutions vital
to the productivity of departmental operations in financial,
government, and business environments
. Proven track record in analysis, extraction, transformation and
integration of large volume of data from diverse sources and providing
the means for further processing of data through elegant user
interface, making the best use of data processing, presentation, and
reporting technologies
. Extensive design, implementation, maintenance, and project life cycle
experience developing windows, intranet and internet client server
applications working with, and leading domestic and offshore
development teams
TECHNICAL SKILLS
PROGRAMMING: ASP.NET, VB.NET, C#, XML, AJAX, ASP, VB Script, JavaScript,
Visual Basic, VBA, MOSS, Lotus Notes, C, C++
DATABASES: SQL Server, SSIS, Transact SQL, Oracle, PL/SQL, MS Access
TOOLS: Visual Studio, SSRS, Crystal Reports, VISIO, VSS
OPERATING SYSTEMS: MS Windows, Windows Server, Windows NT, UNIX, X Windows,
Novell Netware, MS-DOS, CP/M
PROFESSIONAL EXPERIENCE
Verizon, New York, NY 10/2001-
12/2009
Application Developer/Analyst
Designed, developed and maintained highly customized applications along
with reporting capabilities for processing sales opportunities (RFI, RFP,
RFQ, and UNSOLICITED BID) for sales and marketing departments working
independently and/or with domestic/offshore development teams as the
following:
. Designed and developed Customer Reference Program (CRP) tool which
enables the nomination and search of customer accounts for verbal and non-
verbal reference sharing based on the current set of customer's products
and services. Confronting with increasingly large amount of data involved
succeeded in proper organizing of data and designing a friendly user
interface. Led domestic/offshore development team in successful
implementation and deployment of the application.
. Was recognized for taking over, and successfully completing the
development of the Account Planning System (APS), a project that was
facing design problems and overrunning projected time and budget. The APS
platform enables sales teams to actively maintain/log key data about
their accounts and customers, while Customer Service and Repair teams can
view account information cared for by sales to improve support of a
Customer.
. Acted as Subject Matter Expert (SME) in the design and development of the
Opportunity Engagement and Management System - the next generation of OLC
below - developed by external vendor. Helped in testing, debugging and
deployment of the application.
. Led design and development of Matrix Pricing Application used by sales in
order to obtain price floor and determine target price and corresponding
margin factors for telecom products, and generate a formal quote. Used
XML Data Island concept for providing client side processing for end
user's customization of the target price reducing network traffic and
server calls.
. Recognized for the design and development of Opportunity Life Cycle (OLC)
suite of applications used for tracking and processing opportunities, and
for prioritizing workload, assuring limited resources are allocated to
opportunities with the greatest probability of success. Made the best use
of DHTML and SQL Server capabilities to provide a rich user interface,
and a level of responsiveness that only later became widely available
(through introduction of .NET platform).
Used SQL server, SSIS, SSRS, Crystal Reports, IIS, ASP.NET, VB.NET, C#,
XML, AJAX, ASP, VB Script, JavaScript, VBA, ASP, HTML, DHTML, MS Access,
Excel, PowerPoint
J.P. Morgan Chase & Co., New York, NY 5/2001
- 9/2001
Application Developer/Analyst
Designed and developed a fully functional prototype system for
JPMorganChase Event Manager which incorporated the following capabilities.
. Centralizing and integrating all event-related information in a multi-
user database system.
. Automatic creation of invitations and emailing, faxing or printing them
(for mailing) in accordance with the invitee list
. Automating the process of receiving responses to e-mailed invitations
through the web, and facilitating the load of responses received through
fax or mail into the database
. A suite of reports for tracking, summarizing and analyzing event
processing data
. Providing mail-merge capabilities, and mechanisms for printing labels,
envelopes, badges, tent cards
It was presented to the users and managers involved, and a statement of
work towards the development of the working system was prepared. Used VB
6.0, SQL server, Microsoft IIS web server running ASP, Crystal Reports, VBA
Bell Canada International, Inc., New York, NY
8/1999 - 4/2001
Application Developer/Analyst
Worked on various projects involving company's telephony management
outsourcing operations for clients such as Citibank, Reuters, BP Amoco, and
Ryder TRS, as follows:
. Designed and implemented a call record level security/access control
scheme based on Employee ID, Bank Group, Division, Department, Expense
Code, and Switch Location, for accessing Call Detail Reporting (CDR)
system available on Citibank's intranet (Web System). Used Oracle and
ASP.
. Designed and supervised the development of a data transfer system for
extracting Citibank telephony data from electronic billing software CDs
of various vendors (AT&T, Ameritech, Bell South, MCI, Pacific Bell, SNET,
Southwestern Bell, US West, Verizon Bill Manager, Verizon E.Solutions,
and Verizon PowerBill), and loading the data, in a uniform format, into
Citibank's Billing Order Inventory System (BORIS) Oracle database.
Employed Power Builder for implementing UI and accessing source data
through ODBC and saving it as formatted text. Used SQL Loader and PL/SQL
scripts, run from UI through batch commands, for loading data into the
destination database, and processing and inserting the data into
destination tables
. Designed and implemented a data processing/analysis mechanism in MS
Access to facilitate the Citivoice 2000 Switch True Up Project. This
project was undertaken to identify and resolve the discrepancies and
duplications in phone line assignments to the Midtown New York CGTI
switches. The project was completed successfully, resulting in a 58.12%
reduction of trouble report rate for these switches.
. Designed and implemented a data acquisition systems consisting of a
complete set of mechanisms to extract Citibank and Ryder TRS telephony
data from electronic billing software CDs of various vendors (Ameritech,
Bell South, Pacific Bell, SNET, Southwestern Bell, US West/Qwest, Verizon
E.Solutions, and Verizon PowerBill). Used MS Access for accessing source
data through ODBC, implementing UI, processing of data, and exporting
data, as formatted text, for being loaded into MONIES for further
processing. MONIES (The Management of Network Income, Expense and
Services) software is a total communications management system running on
an IBM ES/9000 mainframe in VSE/ESA environment.
MasterCard International, New York, NY 2/1997
- 7/1999
Systems Analyst/Programmer
. Implemented major enhancements to the MasterCard Executive Succession
Manager (ESM). ESM is an information system intended to provide a
strategic view of the current and future leaders of MasterCard. It is a
client/server system written in VB 5.0 connecting to back-end SQL Server
6.5 databases. Created reports in Crystal Report 5.0 employing advanced
reporting techniques.
. Working on MasterCard List Management System (LMS):
* Debugged, enhanced and completed the system. LMS is used for
automated management of various information (Mailing List, Contact,
Publications etc.) corresponding to the member banks of MasterCard
all over the world. It is a client/server system which was
originally written in VB 3.0, connecting to back-end SQL Server 4.2
databases. Many automated functionalities are provided using a large
number of Stored Procedures, API functions, and OLE Automation.
* Converted the back-end databases from SQL Server 4.2 to Oracle8, and
upgraded the application to VB 4.0. Created equivalent objects and
mechanisms both in Oracle and VB in order to preserve the
capabilities of the system. This new system was tested successfully
and now has replaced the old one. Continuing with maintenance and
troubleshooting of the system
. Designed and implemented Year 2000 Member Compliance Action Plan and Year
2000 Compliance Program Questionnaire systems used for handling issues
regarding Year 2000 compliance by member banks. Used VB 4.0 and Access
7.0, Created corresponding integrated reports in Crystal Reports 5.0
. Created Management Reports for the Year 2000 Incidents Tracking System
which is developed in Lotus Notes. Used Crystal Reports 5.0 and came up
with innovative techniques both in Lotus Notes and Crystal Reports to
provide high performance reporting from Lotus Notes databases
Canadian Firearms Centre, Ottawa, ON, Canada 5/1996-
2/1997
Systems Analyst/Prototyper
. Analyzed requirements for the Canadian Firearms Registration System as
defined in the Physical Data Model and Physical Process Model, and
developed work flow and screen designs for the Prototype System. Using VB
4.0, MS Access and SQL Server 4.2, developed a full-system prototype.
. Demonstrated the Prototype to Senior Managers of the Canadian Firearms
Centre, and used feedback from these demo sessions, as well as one-on-one
meetings, to optimize the Prototype design and performance. Created disk
install sets for distribution of the prototype across Canada.
Sonetis Corporation, Ottawa, ON, Canada 4/1995-
5/1996
Information Systems Analyst
. Designed and implemented a high performance, multi-user, secure database
system for Quanta Computer in order to automate and integrate all of its
operations concerning customer orders, services, purchases, returned
merchandise authorizations, systems production, and quotations
. Adopted client/server architecture using Visual Basic 4.0 and Access 2.0
for the front-end and controlling application, and SQL Server 4.2 as the
back-end database server
. Provided remote access to central database from Quanta's warehouse and
retail locations
. Created seamless integration with other Microsoft Office products such as
Word, Excel, and Mail
. Designed and implemented web sites for different clients, using the
latest technologies for secure web-database connectivity and dynamic web
page creation
EDUCATION
University of Ottawa, Canada, B.A.SC in computer engineering,
1992
ADDITIONAL COURSE WORK
University of Ottawa, Canada
1995
completed four qualifying course and was admitted to M.SC. in computer
science program
University of Toronto, Canada
1994
completed two graduate courses in information theory and computer security
PROFESSIONAL TRAINING
ONLC Training Centers, Online, Customizing Microsoft's SharePoint 2007
Applications 2009
Verizon - TeLS, Tampa, FL, Developing Web Applications Using ASP.NET and C#
2005
Verizon - TeLS, New York, NY, Microsoft.Net Seminar
2005
AWARDS AND RECOGNITIONS
Ovation Award (Verizon Business Marketing)
2008
Departmental Recognition Award (Verizon ESG Marketing)
2005
The Gandalf Data Ltd. Award in Computer Engineering
1992