Training Account Executive
Resume:
MIKAL J. REINKE
San Clemente, CA. 92672
abm3dq@r.postjobfree.com
Career Objective:
To join a growing organization that requires a team player with a winning
attitude, reputation in building solid client relationships, and
consistently surpasses objectives and expectations.
Summary of Accomplishments:
. Creative and innovative professional with hands on and academic
experience.
. Highly dedicated team player who is detail-oriented, goal driven and
enthusiastic.
. A proven winner who confidently thrives in adverse conditions.
Education:
Ashford University
Bachelor of Arts in Social Science/Education
Minor: Information Systems
GPA: 3.79 (Dean's List)
Graduation Date: 2010
Axia College of University of Phoenix
Associate of Arts in Business
Technical/Professional Certifications:
. Business Writing
. Computer Fundamentals (Windows XP)
Professional Experience:
Private-2008 to Present
Data and Integrations Implementation Specialist
In charge of the installation, modification, and implementation of CRM
software on a team and individual basis; maintain and administrate CRM
database with over 1,150 clients across the United States.
. Train sales representatives on how to set up and track campaigns, set
up calendars, as we all as personalizing Dashboard's.
. Prepare and conduct classroom and one-on-one training sessions which
includes providing application consulting.
. Assist and support in the development of internal training programs as
well as the development of client training and certification programs
for internal associates.
. Conduct wrap-up meeting with managers to verify that all expectations
have been met and points achieved.
Aerotek Staffing Agency-2007 to 2007
Field Trainer
Responsible for software training for conducting classroom trainings, and
supporting special events to promote software products
. Manage assigned territory and conduct local client visits.
. Design and organize training and instructional materials, teaching
aids and tools.
. Perform post-training follow-up with all clients to help assure
customer satisfaction.
Option One Mortgage Company-2002 to 2006
Wholesale Account Executive
Develop long-term relationships with approved mortgage brokers.
. Conduct presentations to Brokers to showcase tools, benefits,
programs, etc.
. Develop and secure new broker business so as to expand wholesale
division.
. Structure loans using company rate sheets and matrices in order to
meet underwriting guidelines.
. Consistently surpass quotas and expectations set forth by management.
Computer Skills: MSSQL 2000; MSSQL 2005 (DTS Packages, SSIS Packages,
Stored Procedures, Query writing). Extensive experience with Microsoft
Office: Word, Excel, Outlook, Access, Publisher and PowerPoint. Lotus
Notes, Salesforce, PeopleSoft, GoldMine, HTML, FTP, RMST, DreamWeaver.
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