Customer Service High School

Kimberly Christine Milton

**** ********** **. *** ***

West Hollywood, CA 90046

319-***-****

**********@***.***

EDUCATION: UNIVERSITY OF IOWA

Iowa City, IA

Communications Studies, Dec. 2009

EMPLOYMENT

EXPERIENCE: THE PORT AND LAKESIDE INN

Lake Panorama, IA

Waitress/Bartender

< Used communication skills.

< Practiced good customer service skills.

< Handled money and was solely responsible for it.

< Problem solved.

< Worked on a team effectively.

< Utilized time management skills.

Summers 2008 and 2009

MIDWEST ONE (Formerly Iowa State Bank & Trust)

Iowa City, IA

Service Associate

< Provided a wide variety of customer service

functions involving the payment and receipt of

money, customer accounts, and other general

banking services.

< Serviced customers with their accounts by

accepting and processing deposits of all types.

< Worked with local businesses promoting community

activities.

October 2006-Dec 2008.

RUFFALOCODY

Cedar Rapids, IA

Professional Telephone Fundraiser

< Contact alumni and members of various

organizations to update records.

< Foster relationships between the organization and

the prospects.

< Ask for gifts to support non-profit organizations.

September 2004-May 2006.

SPECIAL SKILLS/

COMPUTER SKILLS:

< Knowledge of MSWord, Excel, PowerPoint.

< Four years of high school Spanish.

< Excellent communication skills.

REFERENCES FURNISHED UPON REQUEST.

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