Lori Brown-Thompson MBA, CPC
***** * **** ***, **** 1, Chicago, IL 60643 / *******@*****.*** / 773-445-
7408
Career Objective
Seeking a position with a growing organization to make a positive impact on
revenues and experience long term career growth within the Health Care
Industry as an Administrator, Manager of Patient Access/Coding and Billing
department.
Education And Training
MBA in Health Care Management
02/2010
B.S. in Health Care Management
09/2007
Colorado Technical University, Colorado Springs, CO
Employment Summary
Code Base Reimbursement Auditor 11/08 - Present
St James Hospital and Health Centers, Chicago Heights, IL
http://www.stjameshospital.org
. Conduct audits of physician charts to compare with billing.
. Review and audit the APC/LMRP rejection reports to make sure that
correct CPT/HCPCS codes are captured as well as modifier usage and
diagnosis coding.
. Document billing and coding error trends; educate staff and physicians
on how to properly apply CPT/ICD-9 codes to patient accounts.
. Hold bi-weekly meeting with Charge Auditor Nurses to provide coding
resources and updates.
Business Associate (Contract) 02/08 - 08/08
On Target Staffing/John Stroger Hospital, Chicago, IL
. http://www.ontargetstaffing.com
. Audited charts in Radiation Oncology to make sure charges were
captured.
. Entered in missing CPT/ICD-9 codes after audit review.
. Informed Finance of any major discrepancies during charge capture in
billing.
. Assisted in the validation process of patient's accounts, performed
Insurance verification and performed other duties as required or
assigned.
Coder II (Contract) 02/07 - 12/07
Springfield Service Corporation, Tinley Park, IL
. http://www.s-s-c.com
. Assigned CPT and ICD-9 codes to Radiology Reports.
. Corrected CPT codes that have not been documented properly documented
during the billing process.
. Compared charges on accounts with the procedures coded and identify
any discrepancies.
. Reviewed all accounts returned for medical necessity diagnoses issues
and multiple procedures to validate the clinical significance for
modifier application.
Coder II 03/06 - 01/07
Watermark Physician Services, North Riverside, IL
. http://vanguardhealthservice.com
. Assigned ICD-9 code numbers to each diagnosis and procedure documented
in the patient's medical record.
. Compared charges on accounts with the procedures coded and identified
any discrepancies.
. Reviewed and identified any Local Medicare Review Policy (LMRP) issues
with outpatient accounts and rectified these issues.
. Reviewed all accounts returned for medical necessity diagnoses issues
and multiple procedures to validate the clinical significance for
modifier application and aided physicians in the completion of their
records.
Lori Brown-Thompson MBA, CPC
10637 S Hale Ave, Unit 1, Chicago, IL 60643 / *******@*****.*** / 773-445-
7408
Revenue Analyst 02/04 - 10/05
North Western Memorial Hospital, Chicago, IL
. http://www.nmh.org
. Reviewed system generated CCI Edits, APC and LMRP reports to correct
and/or complete inaccurate or missing data on a timely basis. This
included obtaining documentation, reviewing and coding the service,
assigning accurate and appropriate ICD-9 codes, CPT and Modifiers.
. Produced informational reports for management identifying corrections
to any area within the department for the specific clinic area and
identified areas of concern with suggested workflow changes.
. Assisted in developing training for clinic coordinators, faculty and
clinic staff on billing regulations such as LMRP's and APC
requirements, managed care payer requirements.
. Reviewed and corrected errors that prohibit clinical charges from
billing (i.e. LMRP's, APC errors, diagnosis coding, standard bill
holds, etc).
Revenue Analyst 05/01 - 01/04
University of Chicago Hospital, Chicago, IL
. http://www.universityofchicago.com
. Reviewed system generated CCI Edits, APC and LMRP reports to correct
and/or complete inaccurate or missing data on a timely basis. This
included obtaining documentation, reviewing and coding the service,
assigning accurate and appropriate ICD-9 codes, CPT and Modifiers.
. Produced informational reports for management identifying corrections
to any area within the department for the specific clinic area and
identified areas of concern with suggested workflow changes.
. Assisted in developing training for clinic coordinators, faculty and
clinic staff on billing regulations such as LMRP's and APC
requirements, managed care payer requirements.
. Obtained and explained ABN as required by Medicare regulation.
Reviewed and corrected errors that prohibit clinical charges from
billing (i.e. LMRP's, APC errors, diagnosis coding, standard bill
holds, etc).
Financial Service Representative 03/94 - 04/01
Holy Cross Hospital, Chicago, IL
. http://www.holycrosshospital.org
. Managed a Multi - Specialty Physician Office, reviewed and worked all
managed care accounts as well as occupational health accounts.
. Posted capitation checks for physicians, posted payments, ran
financial statements and assisted patients with billing questions.
. Managed all occupational health accounts from different employers,
performed drug screenings and posted payments.
Career Highlights
Motivated and accomplished office manager and administrative professional
with over 15 years experience; Attentive to detail, able to take
initiative, prioritize multiple tasks and manage workload; Resourceful team
player with can-do attitude.
. Office Manager (7 years); CPC certified; Senior level Coder (4 years)
Lori Brown-Thompson MBA, CPC
10637 S Hale Ave, Unit 1, Chicago, IL 60643 / *******@*****.*** / 773-445-
7408
References
David Ellens, MD
Internal Medicine Physician
St. James Hospital, Tinley Park, IL
*.******@*****.***
Sonji Yancy, MBA, MA
Clinical Manager
MacNeal Hospital, Berwyn, IL
*******@***.***
Patricia Pacewic, RN, BSN, MBA
RAC Coordinator/Finance
Ingalls Health System, Harvey, IL
********@*******.***
Tracey Johnson
Business Manager
John Stroger Hospital, Chicago, IL
**********@*********.***
Tashia Woods
Coding Manager
Mercy Hospital, Chicago, IL
*********@*****.***