Mithila Das
Address
Maple Shade, NJ 08052 U.S.A.
Contact Details
Phone: 856-***-**** Email: *******.***@*****.***
Experience Summary
. 2 years and 8 months of experience in Analysis, Design, Development
and Implementation phases of PRPC based applications.
. Cognizant Technology Solutions certified PRPC professional.
. Has advanced training in ULTIMUS BPM tool.
Technical Skills
Hardware / Windows 98/XP/2000/VISTA/2003 Server.
Platforms
Technology PEGA-PRPC, Ultimus, Basics of Microsoft Dot.NET
Databases SQL Server 2000. SQL Server 2005
Scripting JavaScript, HTML, XML
Languages
Tools PEGA Rules Process Commander(PRPC) 4.2,5.1,5.3,
Ultimus version 7.1 and 8.0, Visual Studio Dot NET
2003
Application Tomcat, Web-Sphere Application Development
Server
Education
Title of the Degree with College/University Year of Passing
Branch
Bachelor of Technology Techno India College, 2006.
in Information Saltlake, Kolkata, India
Technology.
Relevant Project Experience
Organization: Cognizant Technology Solutions
Project #1
Project Title Hanover Real Time Rating
PROJECT DESCRIPTION: This project is aimed at enabling Agents to do the
real-time-rating using AMS by integrating Hanover's real-time rating
application with T-Station to accelerate the delivery cycle. This project
includes design and builds a new ACORD based interface to accept requests
to quote both Homeowners and Auto Personal Lines of Business States: OH and
NH, New Business Transactions. The scope includes development of the major
components like changes in Agency Connect to validate /transform data from
AL3 to ACORD 1.7 version, Orchestration of various services for data
gathering and validations, Pega rules engine for handling Knock out,
bumping and slotting limits and deductibles and other data validations -
Interview Screen, Rating using PMS online rating component, Post Rating,
bridging to the POS application for issuance.
TECHNOLOGIES USED
PRPC 5.3, HTML, Java script, Oracle 9i, IBM MQ Series, T-Stations
(Middleware).
Project #2
Project Title TD Visa Fraud Management
Extension.
PROJECT DESCRIPTION: This project was an enhancement to the existing
Lost/Stolen visa card application( flow).The need was to make changes for
eliminating the General Information Section, Modification of the Fraud
Qualifying Questions, Enhancement to the ATM Cash Advance workflow,
embedding Authorizations into the Lost & Stolen workflow, enhancements to
the Transaction Section, elimination of 2 Lost & Stolen Screens, update
Lost & Stolen workflow with Multicard functionality and allow for ordering
a Plastics request without exiting the current Interaction.
The changes to the Lost & Stolen workflow are designed to make the flow
more user friendly for the operators and to further reduce AHT. The
reduction in AHT will occur as a result of the users completing fewer Lost
& Stolen screens, less checks to TSYS and having the Plastic Request
functionality made available within the existing workflow.
TECHNOLOGIES USED
PRPC 4.2, PRPC 5.3, HTML, Java script, Oracle 9i, IBM MQ Series, TSYS
(Middleware).
Project #3
Project Title Anthem Wellpoint, Group Enrollment
Application
PROJECT DESCRIPTION: The client is USA's leading health benefits company
serving the needs of approximately 34 million medical members nationwide.
The present case deals with the enhancement of Group Enrollment Application
for client's business for the Central American Region
Source Systems: PRPC V 5.1, SQL server, Sybase, web logic.
1. Group Enrollment Application
a. New Group Load - Automate the entire process of loading a new group
into Facets database.
b. Group Renewal - To automate the process of renewal of a group
already loaded into the system.
TECHNOLOGIES USED
PRPC 4.2, PRPC 5.3, HTML, Java script, Oracle 9i, IBM MQ Series, TSYS
(Middleware).
Project #4
Project Title Anthem Wellpoint, Benefit Selector
PROJECT DESCRIPTION: The client is USA's leading health benefits company
serving the needs of approximately 34 million medical members nationwide.
The present case deals with the enhancement of Benefit Selector Application
for client's business for the Central American Region
Source Systems: PRPC V 5.1, SQL server, Sybase, web logic.
TECHNOLOGIES USED
PRPC 4.2, PRPC 5.3, HTML, Java script, Oracle 9i, IBM MQ Series, TSYS
(Middleware).