Manager Customer

Gene D. Cox

**** ****** ****** - ***. 1-513-***-****

Cincinnati, OH 45230 abm34v@r.postjobfree.com

LinkedIn:

http://www.linkedin.com/in/genecox201

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Skills

Summary

. An initiator who is a creative problem solver with the ability to

create productive relationships with

associates at all levels both internal and external to the

organization.

. A quality decision maker who is a quick study and who possess

excellent verbal and written communication skills.

. A professional manager with logistics, publishing, and printing

experiences who possess quality

interpersonal skills and is focused on customer satisfaction and

exceeding expectations.

Professional

Experience

2 2000-2009 Ket-Moy Printing - Hamilton, OH Shipping, Receiving and Warehousing

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Responsibilities included inventorying of all incoming raw materials, routing deliveries of

all finished goods and warehousing and inventorying finished goods for company's customer

base. Also responsible for negotiating freight contracts with LTL, Air Freight Forwarders,

and local couriers as well as fulfillment and shipping of customer requests.

Researched and analyzed shipping quotes which resulted in an average savings of 44%

Organized and cataloged entire die inventory, consisting of over 300 dies, using excel

which significantly reduced time spent looking for dies.

Successfully imported customer-supplied mailing information into UPS World Ship resulting

in time and cost savings for the company.

Customers included:

Union Central Life Insurance

The Joseph-Beth Group

Lebanon Citizens Bank

CBS Personnel

First Financial Bank

Successfully resolved customer inventory issues by responding immediately to customer

inquiries in a timely manner which strengthened relationships.

Developed a process for reconciling freight and supply invoices which improved the accuracy

when paying invoices.

Created and maintained a customer monitoring program for tracking inventory levels that did

not previously exist.

Creatively managed delivery routes by optimizing the utilization of scheduling, routing and

mapping technology.

Researched and implemented a protective packaging material that resulted in the safe

arrival of products which reduced the costs of damaged goods.

Streamlined and organized off site storage facility using lean principals which resulted in

a process time savings for inventory pulls.

Researched alternative supply vendor options which reduced overall costs by 25-30%.

Instituted a paper and paperboard recycling program, which decreased company's carbon

footprint.

1986-2000 Gardner Publications, Inc. - Cincinnati, OH Bindery and Shipping

Manager

Responsibilities included managing customer relationships, the supervision of finished

goods, purchasing, resource

management, planning & scheduling.

Researched and implemented new more efficient equipment, resulting in the capacity to

finish over 100 jobs per week, as company sales grew to over $3,000,000 in 1999.

Researched, analyzed and created a new network of carries which significantly improved

product delivery time and reduced costs.

Renegotiated rates with local trucking company, resulting in a 73% savings in shipping

costs per shipment.

Successfully created and tracked departmental expenses each year.

Actively participated in the monthly corporate manager round table meetings, which assisted

in the strategic direction for the company.

Assisted in the creation and facilitation of the employee appreciation program which

increased moral and strengthened employee relationships.

Initiated a preventative maintenance program which increased the useful life of the

equipment.

Designed and implemented a new layout for department expansion, resulting in a more fluid

and effective work flow.

Instituted a paper and paperboard recycling program which reduced company's carbon

footprint.

Gene D. Cox

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1972-1986 Nutone Incorporated- Cincinnati, OH In-Plant

Printing Manager

Began as mail room worker, promoted to pressman.

Promoted to manager of printing services.

Gained experience in purchasing skills, ordered paper and department supplies.

Continuing Education/Software Experience

Attended evening classes at the University of Cincinnati.

Graduated from Goshen High School in 1969.

Total Quality Training

Lean principals training

Working knowledge of Microsoft Word and Excel (currently working on certification 3/2010)

Affiliations

Assistant Scoutmaster for the Boy Scouts of America

Assistant Coach, Knothole Baseball of Cincinnati

Member of PTA

Contact this candidate