Engineer Sales

ERIN SWANBECK

***** ***** ******** **** ? Fairview Park, OH 44126 ? 216-***-**** ?

*********@*******.***

CAREER SUMMARY

A Chemical Engineer with 5+ years experience solving complex customer

manufacturing and process control problems. Proven ability to form

excellent customer relationships and effectively communicate technical

concepts in clear terms. Skills include analysis of requirements and

designs, implementation of software, training and troubleshooting in a

variety of manufacturing and construction industries.

PROFESSIONAL EXPERIENCE

TREMCO GLOBAL SEALANTS, Beachwood, OH 2007 to 2009

Supplier of sealant, weatherproofing, residential waterproofing, and

passive fire control solutions for commercial and residential construction

and industrial applications.

Technical Support Engineer - Commercial Sealants and Waterproofing

Provided technical support of the commercial sealants product line.

. Assisted sales staff in determining appropriate solutions for customer

applications to ensure compliance with project specifications, testing

standards, and building codes.

. Provided classroom training on Tremco Commercial Sealants to various

customers and sales staff.

. Acted as team leader for product development team, responsible for

working with various internal groups, including R&D, production,

marketing and sales staff to coordinate development activities.

. Coordinated with sales and customers to setup field trials to gain

feedback on new product and different application methods.

. Developed technical support tools and documentation to show installation

methods and test data.

ROCKWELL AUTOMATION, Mayfield Heights, OH 2002 to

2007

Manufacturer of industrial automation control systems and provider of

system integration solutions to customers in manufacturing plants.

Systems Engineer - Process Solutions

Specified, designed and implemented industrial automation control systems

with manufacturing customers.

. Implemented, tested and provided technical support of industrial control

systems in pharmaceutical, biotechnology, personal care, and

food/beverage manufacturing plants.

. Assisted customers with defining project functional requirements, design

details, and test plans.

. Provided onsite commissioning and startup support, including training of

plant engineers and operators.

. Performed quality and consistency checks on work completed by team

members.

. Collaborated with project managers to ensure project deliverables were

both on-time and within budget.

EDUCATION

. B.S., Chemical Engineering, Case Western Reserve University,

Cleveland, OH, 2001

Concentration in Management

TECHNICAL SKILLS

. SAP

. AutoCAD

. Microsoft Excel, Word and Power Point

. Rockwell Software Products

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