Veronica Rene Robinson
Mountain View, Ca. 94041
******************@*****.***
OBJECTIVE
To obtain a Receptionist/Customer Service position
SUMMARY OF QUALIFICATIONS
? Eight years experience in customer service related
positions
? Ten years experience in front desk positions
? Recent graduate of Arriba Juntos Office Skills
training
? Type 50-55 words per minute
? Experience Maintaining filing and organization systems
? Worked on Bictect program for payroll
? Comfortable learning new software as needed
? Quick learner, enjoy working with others, and able to
multi task
? Equally as effective interpersonal and communication
skills
SKILLS AND EXPERIENCE
RECEPTIONIST/CUSTOMER SERVICE EXPERIENCE
? Familiar with Microsoft word & Excel
? Able to navigate the internet
? Directed calls using a multi-line telephone system
? Took messages accurately & delivered messages
? Sorted and distributed incoming mail and faxes
? Operated fax and copy machines
? Prepared outgoing mailings and faxes
? Responsible for timesheets & payroll of 65 employees
? Input payroll data and printed checks bi-weekly
? Distributed checks to employees and dealt with payroll
disputes
? Type subpoena checks and send out subpoenas
? Input payments into QuickBooks
? Call and check status on delinquent accounts
? Worked effectively as part of a team of 5-70 employees
? Supervise three team members to go out and copy records
WORK HISTORY
Re-conveyance Clerk Robert A. McNeil Pacific Plan San Mateo,
Calif. 1991-1996
Typist/Data Entry Manpower, Inc San Mateo,
Calif. 1996-1996
Office Assistant Manpower, Inc. San Mateo, Calif.
1998-2000
Assembler LoDan Electronics San Carlos, Calif.
1998-1999
Administrative Assistant William P. Young Construction San
Carlos, Calif. 2001-2003
Receptionist Williams Lea San Francisco, Cal
2006-2006
Accounts Manager The Mitchell Group
San Francisco, Ca. 2006-Present
References
available upon request