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Customer Service Administrative Assistant

Location:
Mountain View, CA, 94041
Posted:
March 09, 2010

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Resume:

Veronica Rene Robinson

**** ********** **

Mountain View, Ca. 94041

650-***-****

******************@*****.***

OBJECTIVE

To obtain a Receptionist/Customer Service position

SUMMARY OF QUALIFICATIONS

? Eight years experience in customer service related

positions

? Ten years experience in front desk positions

? Recent graduate of Arriba Juntos Office Skills

training

? Type 50-55 words per minute

? Experience Maintaining filing and organization systems

? Worked on Bictect program for payroll

? Comfortable learning new software as needed

? Quick learner, enjoy working with others, and able to

multi task

? Equally as effective interpersonal and communication

skills

SKILLS AND EXPERIENCE

RECEPTIONIST/CUSTOMER SERVICE EXPERIENCE

? Familiar with Microsoft word & Excel

? Able to navigate the internet

? Directed calls using a multi-line telephone system

? Took messages accurately & delivered messages

? Sorted and distributed incoming mail and faxes

? Operated fax and copy machines

? Prepared outgoing mailings and faxes

? Responsible for timesheets & payroll of 65 employees

? Input payroll data and printed checks bi-weekly

? Distributed checks to employees and dealt with payroll

disputes

? Type subpoena checks and send out subpoenas

? Input payments into QuickBooks

? Call and check status on delinquent accounts

? Worked effectively as part of a team of 5-70 employees

? Supervise three team members to go out and copy records

WORK HISTORY

Re-conveyance Clerk Robert A. McNeil Pacific Plan San Mateo,

Calif. 1991-1996

Typist/Data Entry Manpower, Inc San Mateo,

Calif. 1996-1996

Office Assistant Manpower, Inc. San Mateo, Calif.

1998-2000

Assembler LoDan Electronics San Carlos, Calif.

1998-1999

Administrative Assistant William P. Young Construction San

Carlos, Calif. 2001-2003

Receptionist Williams Lea San Francisco, Cal

2006-2006

Accounts Manager The Mitchell Group

San Francisco, Ca. 2006-Present

References

available upon request



Contact this candidate