Customer Service Engineer
Resume:
Linda Garcia
MIAMI FL *****
*******@*****.***
Education:
A+ TIA Certified Essentials Microsoft Professional 2009
Degree: Laptops Wireless Network Windows Operating Systems System
components Troubleshooting Printers & Scanners
Associate of Applied Science Degree in Electronics
NEC Institute of Technology, City of Commerce, CA
Electronics Technician Honors: Dean's List eight quarters, G.P.A 4.0
Employment/Experience Summary :
CS ENGINEER Xerox Corp Century City
06/2006 5/16/08
Certified in xerox copiers repair and software upgrade Travel to customer site
replace parts and fax support scan to e mail
Networking, Printers Copiers, scanners and use of Laptops.
Data Cable Technician ACS Dateline Edison
8/2006 5/2007
Installation and termination also testing of voice/data cables in commercial
buildings CAT 5/5E or CAT 6 Termination includes, punching down on 66/110
blocks Dress cable. Fluke testing .Fiber Optics installing, terminating Krone jacks.
Activation of voice and data ports.
Parking Enforcement Officer West Hollywood City Hall
3/2003 9/2006
Patrols an assigned route, identifies vehicles parked illegally, and issues parking
violation notices. Operates a vehicle, two way radio, handheld computer, and other
miscellaneous tools such as a chalk stick, flashlight, barricades, cones, etc; and
rides a bicycle.
Chief Engineer San Francisco Channel 29
4/2000 5/2002
Responsible for solving technical problems on all equipment involved in video and
audio operation for on air broadcast. Maintaining off air studio equipment, Mixers,
VTR, TBC, Dvcam, Cameras and Studio Lighting and Edit Suites, Control room
and on stage.
Customer Service Engineer Da Vinci Systems
6/1997 4/2000
Computer Upgrades for hardware in computers. Computer and windows
experience, inventory customer service support. Experience troubleshooting and
maintaining PC and desktop
Maintance Tech/ Head End Tech Century Communications
08/1987 09/1996,
Collects and interprets engineering documentation, which includes
schematics, fiber management systems and performance analysis reports. **
Install, align and repair headend equipment to maintain optimum picture
quality and performance. ** Perform on going quality control checks andother
established preventative maintenance activities on forward and return paths.
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