Customer Service Supply Chain

KAREN WIENCEK

**** **** ***** ****** *********: 708-***-****

Orland Park, Illinois 60462 Email: ********@*********.***

SUMMARY

Dynamic career in purchasing, inventory control, logistics and supply chain operations as a driving

force behind organizational growth. Consistently successful in reducing purchasing costs and

improving bottom-line profitability. Expertise includes:

Company-Wide Supply Chain Competitive Bidding & Price Negotiations

Vendor Analysis & Partnerships Contract Terms, Preparation & Negotiations

Forecasting Marketplace Trends Integrated Logistics Management

EXPERIENCE

5/2008 to Present

SPSS/IBM, Chicago, Illinois

IT developer of predictive software for education, government and healthcare.

Logistics Coordinator

Member of the asset management team, tracking laptops, desktops and peripheral hardware

throughout various departments.

• Prepare invoices for payment by requesting approvals and noting general ledger account

numbers for Oracle processing.

• Prepare purchase requisitions and obtain approval for software and hardware renewals.

Highlights:

Surpassed expectations by processing 1,500 purchase requests within first year via

diligent follow-through practices.

Recipient of the “IBM Thank-You Award” for efforts during the integration process at

the Sears (Willis) Tower.

5/2005 to 5/2008

REPUBLIC PACKAGING, Chicago, Illinois

Leading global supplier of corrugated and foam with $50 million in annual sales.

Buyer / Planner

Responsible for inventory replenishment and procurement of forecasted material needs while

handling all purchase orders, product requirements analysis, cost analysis and vendor relations.

• Placed orders for pallets, heat-treated pallets, angle boards, bubble wrap, slip sheets and

different types of corrugated material, averaging $1 million annually.

• Interfaced with vendors to deliver product requirements; also worked closely with vendors

and sales personnel to quote new material for customers.

• Analyzed daily MRP in Access to make decisions on when to bring inventory in.

Highlights:

Reduced annual inventory by $75,000 by analyzing MRP and eliminating obsolete parts storage.

Established quality procedures to improve effectiveness of damage claims with vendors.

KAREN WIENCEK

PAGE TWO

3/2002 to 10/2004

PAIGE PERSONNEL, Oak Brook, Illinois

Buyer / Planner

Long-term agency assignment with Chicago Metallic Company, a manufacturer of ceiling grid and

aluminum accessories for the construction industry. Procured parts and supplies while handling

purchase orders, cost analysis and vendor relations.

• Purchased $2 million annually in steel coils, aluminum extrusion and metal tiles.

• Worked with Account Payable to resolve any price or quantity discrepancies.

• Generated purchase orders for outside operations along with work orders for material painting.

• Utilized a corrective action system to manage discrepancies and customer complaints.

• Set up safety stock, min and max levels for inventory.

• Sent monthly forecasts to vendors for commodities with long lead-times.

Highlights:

Eliminated superfluous inventory by implementing JIT (Just-in-Time) methods.

9/2000 to 2/2002

AKZO-NOBEL, Matteson, Illinois

Leading supplier of high quality raw materials for graphic arts; manufacturer

of specialty and standard resins, vehicle waxes and printing additives.

Buyer / Planner

Oversaw raw material and supply purchasing with responsibility for all product set-ups, cost

analysis, product requirements analysis, purchase orders and vendor relations.

• Purchased $4 million per year in pheloic, maleic and hydrocarbon resins, as well as pallets,

drums and solvents.

• Awarded vendor bids based on quality, lead time and delivery.

• Used the online Thomas Register to conduct vendor searches for opportunity buys.

Highlights:

Reduced the number of carriers from 40 to 10 while improving rates by working with

customer service department to get quotes for east and west coast carriers.

Selected to write purchasing procedures due to exceptional knowledge in this area.

EDUCATION

ELMHURST COLLEGE, Elmhurst, Illinois

B.S. Business Administration, 5/2000

Computer Skills

Microsoft Word and Excel PowerPoint Outlook

Generating requisitions in SAP.

Contact this candidate