Project Management Engineer

James Spillson

*** ******** *****, *** *******, IL 60016 ? C: 734-***-**** ? H:

847-***-**** ? *********@*****.***

SENIOR INTERACTIVE PRODUCER

Interactive Project Management / High-Tech Background / Results Driven

Experienced professional with solid grasp of interactive project management

and Web development process. Excel in coordinating internal teams, clients

and suppliers on a daily basis while collaborating seamlessly with Account

Managers to resolve issues in a timely fashion driving projects and the

business forward. Ability to handle several high-profile projects at a

time, taking them from creative concepting through delivery.

Able to build trusting relationships with all levels of personnel and

thrive on opportunities to make the impossible happen by driving people,

process and technology.

PROFESSIONAL EXPERIENCE

ABELSONTAYLOR, INC., Chicago, IL Aug

'07 - present

Senior Interactive Producer

Recruited to help mentor junior producers and expand reach of interactive

group in a traditional agency making the move to from print to digital.

Highly focused on improving the development process with internal creative

and account teams as well as external vendors, with the ultimate goal of

delivering flawless work in the highly-regulated pharmaceutical industry.

. Successfully produced over $2 million per year in high-profile,

interactive projects for medium-sized pharmaceutical companies and

their sales force. Projects included: consumer websites, banner ad

campaigns, CRM email campaigns, promotional and interactive videos,

medical animation videos, convention booths, interactive games, 3D

animation, intranet websites, interactive training modules and content

management systems.

. Established relationship with agency's first off-shore vendor to

alleviate massive workload on development team, which streamlined the

production process decreased delivery time and reduced development

costs by over 60%

. Only producer to maintain a yearly billable level to our clients above

100%

DIGITAS, Detroit, MI

Nov '05 - Jul '07

Senior Analyst

Managed day-to-day operations and maintenance for 4 General Motors'

websites (Chevrolet.com, GMC.com, Buick.com and GMCertified.com), which

averaged approximately 1 million user visits per month. Deployed updates

and promotions as scheduled, within budget and on scope with zero site down

time.

. Seamlessly transitioned 100% of daily work to off-shore development

team as part of pilot program, which was later implemented as the new

corporate business model.

. Managed resolution of over 180 bug defects over 4 month period on

newly launched site redesign with no site down-time or critical

issues.

ACN INC., Farmington Hills, MI

Feb '04 - Nov '05

Business / Process Analyst

Recruited as part of two person team to set strategic business processes in

place to streamline an archaic customer provisioning system for the largest

direct selling telecommunications company in the world.

. Facilitated group sessions with cross-functional teams to create use

cases, elicit business requirements and develop process documentation.

Departmental processing time reduced on average by 30%, cutting days

off customers' installation and help desk requests processing.

. Leveraged already streamlined process documentation to developed

business and functional requirements documents for emerging telecom

markets in an effort to drive identical efficiencies into the

expanding system.

. Created and maintained web-based process documentation repository and

developed and delivered process training to all levels of the

organization.

SKILL SET

. Microsoft Office: Project, Excel, Word, Outlook, Visio, PowerPoint

. Adobe: Photoshop, Acrobat, Distiller, Dreamweaver

. Project Management: Basecamp, JIRA

. HTML, XML, SQL, JavaScript, Flash - intermediate to

implementation/management level

EDUCATION AND

PROFESSIONAL EXPERIENCE

Bachelor of Science in Mechanical Engineering, The University of

Toledo, Toledo, Ohio

Bachelor of Science in Engineering Physics, The University of Toledo,

Toledo, Ohio

Microsoft Certified Systems Engineer (2003)

Effective Negotiating Training, Karrass LTD

Green Belt Six Sigma Verification

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