Software Quality Assurance

TIN W. LAM

******@*****.*** 917-***-****

CHIEF SOFTWARE ARCHITECT

A distinguished expert in software development within multiple industry

settings with 13 years of executive and hands-on experience in management,

research, development and operation. Partnering closely with business

leaders and skillfully align technical solutions with business

requirements. Proven ability to bring the benefits of IT to solve business

issues while managing costs and risks. Decisive leader capable of leading

and motivating individuals to maximize levels of productivity. Solid

management skills with a passion for technology. Rapidly adapts to the

emerging technologies and the changing business priorities. Strong record

of success in creating robust software architectures.

QUALIFICATION HIGHLIGHTS

Strategic Planning Scalability & Performance Continues

Integration

Budgeting & Cost Control Research and Development Tracking &

Analytics

Open Source Adaption Security & Data Loss Prevention Data

Warehousing

Team Building & Mentoring Search Engine Optimization (SEO) Disaster

Recovery

Project Management Office Automation

Virtualization

Change Management Quality Assurance Cloud

Computing

PROFESSIONAL EXPERIENCE

NYC.COM

Chief Software Architect (employee) 2005 -

2010

Software Architect (consultant) 2000 -

2005

Web Developer (freelancer) 1999 -

2000

A tourist focused site generating US $30 million transactions annually. It

is extensively integrated with several business partners and optimized to

convert anonymous visitors to paid customers. Analyzed business objectives

and translated functional requirements into technical specifications and

implementations. Held multifaceted roles to ensure projects are completed

on targets.

Business and Executives

. Chief consultant on software systems to the CEO and executive team.

Contributed to the definition of key strategic business objectives

leveraging software capabilities.

. Partnered with business unit executives to identify, develop and

implement software systems to improve the operating effectiveness and

financial performance of the organization.

Management and Analytic

. Responsible for all aspects of software system as an integral

component of the business plans: architecture, infrastructure,

scalability, performance, stability, security, disaster recovery,

extensibility, manageability, SEO/M, conversions and continuous

integration.

. Directed entire development life-cycles: research, prototype, source

control, development, QA, change management, deployment, monitoring,

tracking, analytics, support and maintenance.

. Mentored, trained, motivated and utilized individuals to the maximum

of their capabilities and productivities while positioned them to

complement others in a highly performing team.

. Analyzed Google Analytics, AdSense, reports, multi-variant testing,

goal funnels and trends across segments and dimensions to identify and

propose optimizable changes.

Development and Operations

. Designed innovative architectures with redundancy and load balancing

on ordinary hardware, saved hundreds of thousands on licenses and

equipments as required in traditional server clusters.

. Reduced infrastructure hosting cost by 70% with software optimizations

and server consolidations.

. Increased uptime from 95% to 100% while allowed frequent deployments

and security updates.

. Scaled 8x better while increased individual requests performance by

4x, which significantly enhanced user experience and increased visitor

conversions by 2.5x.

. Built a caching layer that enabled sub-millisecond data access in over

90% of use cases.

. Implemented Email Campaigns, BI/Data Warehouse, Virtualization,

SharePoint, SugarCRM and DotNetNuke CMS and Mobile web site on the

Microsoft Windows 2008 server platform.

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TIN W. LAM

******@*****.*** 917-***-****

Wunderman (Consultant) 2008 - 2009

. Developed Dannon public web site and intranet applications for Dannon

Nutrition Scientists.

Environmental Simulation Center (Consultant) 2009

. Developed online portals/maps for a project that integrated human

capital, social, and community planning through the innovative use of IT

in rapidly changing neighborhoods and communities.

Snowcovered.com (Software Vendor - Netism Map Extreme) 2008 -

present

. Developed commercial software for DotNetNuke that featured both Google

Map and Bing Map.

. Exceptional software + services used in 1,100+ sites and earned 25+

reviews with highest rating.

. Retrieve, display and map data with totally customizable search forms,

queries and templates.

JGospel.net (Board of Director and Chief Software Architect)

2007 - present

. Help determine the missions and directions of the non-profit

organization.

. Trained staff to develop 60+ sites using DNN, and live video

broadcasting using WMS.

. Managed development of several iPhone Apps and Android Apps.

JetBlue Airways Corporation (Software Developer) 2003 -

2004

. Implemented online help systems, airport kiosks, marketing campaigns and

itinerary emails.

Online Article Contributions 2002 -

2003

ASPToday.com, C-SharpCorner.com, DotNetJunkies.com, ASPAlliance.com and

CSharpToday.com

. 20+ articles on advanced coding techniques and hacks read by tens of

thousands of developers.

JAS Staffing and Consulting (Consultant)

2002 - 2003

. Developed online HIPAA Healthcare applications for NYC Health and

Hospital Corporation,

Hospital of California at Orange County and Onslow Memorial Hospital at

North Carolina.

Avrett Free & Ginsberg (Lead Consultant)

2002

. Automated inter-departments work orders and removed the needs of human

messengers.

1998 to 2002

HROne Inc (Senior Developer), Kodab Inc (Consultant), SC Technology Inc

(Instructor),

PageTalk Inc (Consultant), ALFY Inc (Consultant), Brooklyn College ITS (Web

Developer)

TECHNICAL SKILLS

Programming - C, C++, C#, J#, VB, VB.NET, MSIL and Java

Scripting - PERL, PHP, JavaScript, ASP.NET, VBScript,

JSP, WSC and WMLScript

Markup/Modeling - HTML, HTA, CSS, DHTML, VRML, SMIL, XHTML, XML,

XSL, XSD, WML and UML

Web Technologies - jQuery, ExtJS, JSON, Ajax, SilverLight and Flash

Databases - Microsoft Access, MySQL, Microsoft SQL and

Oracle

Protocols - TCP/IP, HTTP, HTTPS, SMTP, POP3, FTP, IMAP4,

WAP and LDAP

Operating Systems - Windows 95-7, Windows Server NT-2008 and Mac OS 8-

10

Microsoft Servers - DHCP, WINS, ISA, DNS, IIS, SQL, FTP, WMS, Index

Server and Terminal

Java Technologies - SQLJ, JavaBeans, JavaMail, JSP, Servlet, JDBC,

JNDI, JTS, JMS and EJB

Enterprise Systems - KANA Connect/IQ/Form/Response, SharePoint and

DynamicCRM

Open Source - DotNetNuke, SugarCRM, Drupal, SilverStripe, Joomla and

Wordpress

Mobile Platforms - iPhone SDK, Microsoft .NET Compact Framework and Android

SDK

Virtualization - VMware, Hyper-V and Mac Parallel

EDUCATION

City University of New York at Brooklyn College

1996 -1999

Computational Mathematics, Computer Information Systems (CIS) and

Mathematics

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