Placentia, Ca cjohnson*824@gmail
Chris Johnson
Experience 2003-Present Diedrich Coffee/Gloria Jean's/It's a Grind
Irvine, Ca
SR. Business-Financial Analyst/Operations Analyst / Supply
Chain Coordinator
Develop Working models for cost analysis and P & L
reporting to be used for planning, forecasting and future
projections.
Direct all facets of the business data functions while
providing detailed analysis on all aspects of business
operations.
Work with vendors and distribution centers to facilitate
promotions and new product roll out.
Determine cost of goods, margin, and ROI on all product
offerings.
Develop supply chain templates for efficient distribution
and product management.
Maintain detailed and complex databases in ACCESS, while
developing interfaces, SQL queries, reconfiguring
applications and write VBA code.
Use EXCEL to link spreadsheets from ACCESS & MS SQL (2000
and 2005) for reporting and corporate review.
Review system configurations and data warehouse
specifications for more than 180 retail store outlets.
Use data from the ALOHA POS and SQL Server to process
payroll, sales information, and build various reports.
Extensively involved in the implementation/upgrade MAS500
ERP system.
Developed and modifying various Crystal reports while
modifying stored procedures.
Worked with all accounting departments during MAS500
rollout and training.
Advanced knowledge of POS systems and data elements
involved for reporting
Direct store operations personnel on many aspects
associated with daily functions.
Identify ongoing issues at the store retail level ranging
from networking issues to investigating theft.
Administer company ecommerce website including inventory
management front and back end maintenance, all reporting of
KPI's at all levels.
1999-2003 Diedrich Coffee Irvine, Ca
Certified Training General Manager
Directed coffeehouse staff in all aspects of day to day
functions.
Successfully trained over 90 % of all new managers starting
in the company.
Maintained 20% profitability to bottom line.
100% successful in teaching 40 general managers and
assistant managers in state required serve safe class.
1996-1999 Mimi's Cafe Puente Hills, Ca
General Manager
Directly responsible for the profit and loss of the
business.
Oversee and train managers and staff, which included 80
hourly employees.
Implementation of new programs, policies and procedures.
Maintained consistent profitability every month.
Education 1991-1993 Grandview College Des Moines, Ia
B.A. Computer Programming - Emphasis in Business
Administration
1991-1993 Des Moines Area Community College Des Moines,
Ia
Associate in Arts Degree