Warren J. Brooks III
Walden, New York 12586 E-mail: abm2f7@r.postjobfree.com
Mobile: 914-***-****
EXPERIENCED OPERATIONS MANAGER
Experienced operations manager with a proven reputation for results
oriented achievements in key areas of delivery, quality and performance.
Maintain strong commitment towards continuous improvement and problem
solving. Transform high-potential staff into outstanding performers and
leaders that demonstrates the empowerment and creativity critical to
business financial and operational success. Entrepreneurial spirit afforded
success through guiding, coaching and leading cross-functional team to
surpass business financial and production objectives through a combination
of world class production operations, lean operating methods, high morale
and motivation.
RELEVANT EXPERIENCE
NXP Semiconductor East
Fishkill, NY
Operations Production Manager (2006 - 2009)
. Managed multiple units ranging in staff from 25 to 53, utilizing
coaching, mentoring and communication to exceed quality and production
goals to meet all Six Sigma requirements.
. Implemented daily tracking metrics that resulted in 80% improvement of
production cycle time measurements and on time deliveries.
. Implemented "Lean" manufacturing principles to reduce operational cost
that improved efficiency by 40% and resulted in over $2M savings in
total labor cost.
. Initiated an extensive cross training plan that improved overall
direct labor effectiveness resulting in lower total labor expense by
greater than 10% and a significantly more flexible workforce.
. Managed budget strategy that resulted in achieving $4M cost challenge
in spare parts and vendor charges.
. Trained and mentored all new managers to ensure empowered, dedicated,
knowledgeable and motivated groups' focus resulted in employee
satisfaction survey index increase from 87% to 98%.
. Ensured team understanding and compliance to all company procedures,
policies, and ethics through meetings and training sessions.
. Critical member of lead internal ISO auditing team responsible for the
successful ISO 9001 and TS16949 Automotive Quality Standards
Certification for the East Fishkill site.
. Career transition coach assisted displaced NXP workers with future
career decisions, resume building and transition advice and counsel.
IBM East
Fishkill, NY
Manufacturing Operations Manager (1998 - 2005)
. Managed multiple units ranging in staff from 23 to 108, utilizing
coaching, mentoring and communication to exceed quality and production
goals to meet all Six Sigma requirements.
. Consistently assigned underperforming teams, charged with transforming
overall performance, morale and abilities to meet and exceed business
goals and targets.
. All operations departments within area of responsibility exceeded all
business targets and goals to include production, quality, safety,
security and financial.
. Lead successful start-up team for new manufacturing line charged with
staffing, training, monitoring and developing sustainable quality
process.
. Developed cross-training program designed to highlight areas of focus
while tracking and measuring progress toward resolution resulting in
13% increase in overall production efficiency.
Warren J. Brooks III - Page 2
. Implemented cross functional team meetings designed to openly
communicate needs and desires to ensure overall business success
through sharing of ideas and talent, process reviews, problem
resolution and trends which resulted in yield improvement of 4.6% up
to 98.2% and cycle time improvement of 39% down to 1.35 days and
overall cost savings of $2.2M.
. Consistently achieved the highest Employee Satisfaction Survey scores
for the Organization.
Senior Production Technician (1988 - 1998)
. Team leader responsible for monitoring production flow to ensure
proper mix of product according to priorities.
. Monitored and administered training to ensure proper skills and
staffing to meet production goals.
. Coordinated and interfaced with other organizations, peers and
management to ensure appropriate and timely communication to meet
objectives.
. Received Million Dollar Club Award for Quality and Cost Effectiveness
Improvements.
ADDITIONAL EXPERIENCE
United States Air Force, Shaw AFB
Sumter, SC
Sergeant, Information Systems/Logistics
. Noncommissioned Officer in Charge of Information Systems with Top
Secret SCI clearance.
. Coordinated communication between military branches during peace
and wartime operations.
. Provided accurate and timely communications to the highest level of
command during military exercises and combat operations.
. Noncommissioned Officer in Charge Logistics/Mobility responsible to
ensure preparedness of all necessary military equipment for
transport.
. Military Airlift load plan/loadmaster trained and certified.
EDUCATION / DEVELOPMENT
Marist College
Poughkeepsie, NY
B.S., Technology Management
Concentrations:
. Organizational Administration, Technology and Communications
Mount Saint Mary College
Newburgh, NY
B.S., Business Management and Administration
Human Resource Management Concentration:
. Human Resources, Management, Finance and Communications
Computer Skills/Knowledge
. Microsoft Office (Word, Excel, PowerPoint, Outlook)
. Various Payroll Systems (Totals, Kronos, Ceridian)
. Various Inventory & Performance Management Systems (SAP, COPICS)