Profile
Flexible and versatile - able to maintain a sense of humor under pressure.
Poised and competent with demonstrated ability to easily transcend cultural
differences. Thrive in deadline-driven environments. Excellent team-
building skills.
Skills Summary
Project Management Computer Savvy Insurance Knowledge
Report Preparation Customer Service Licensed Property and
Written Correspondence Scheduling Casualty Producer
General Office Skills Marketing & Sales Professional
Presentations
Professional Experience
Property Claims Adjuster
o Investigates, analyzes, evaluates and settles insurance claims
involving property damage losses.
o Responsbile for writing of estimates for repairs
o Determines value of a claim and negotiates settlements in accordance
with established procedures and consistent with legal and contractual
obligations
o Coordinates subrogation of losses
New business Account Manager
o Licensed Property & Casualty Producer in 47 states
o Processed new applications and the issuance of new policies
o Worked with Underwriting department to assess risk of new applicant
o Tested upgrades to systems and company website
o Prepared reports for department meetings
o Hanled incoming queue calls from prospective and existing
policyholders regarding their policies, coverage, and risk management
o Trained new hires on systems, processed, state specific requirements
sales representative
o Licensed insurance producted in the State of Tennessee in Property,
Casualty, and Life
o Developed client base through networking activities with local
businesses and professional organitzations
o Explained coverage and services, and counseled customers on their
insurance needs
o Communicated belief and confidence in value of products and services
provided
sales associate
o Supported top sales representatives in obtaining and retaining
business
o Assisted in the acquisition of affinity accounts
accounts receivable/collections specialist
o Responsible for communicataion with clients and sales force regarding
payment of accounts
o Assist Accounts Receiveable Manager with reporting to Director of
Finance and Sales Representatives
o Worked with accounting software to post payments
o Updated spreadsheets for reporting purposes
Employment History
Shelter insurance companies - Nashville, TN
Property Claims Adjuster, August 2008 to February 2010
podiatry insurance company of america - Brentwood, TN
New Business Account Manager, October 2006 to July 2008
LIBERTY MUTUAL GROUP - Brentwood, TN
Sales Representative and Sales Associate, January 2005 to October 2006
Athlons SPorts communications, inc. - Nashville, TN
Accounts Receiveable/Collections Specialist, April 2003 to December 2004
Education
Middle Tennessee State University - Murfreesboro, TN
Bachelor of Business Administration, 2004
Major in Marketing, Minor in Business Administration
Extracirrucular Activities
YMCA, Church, Non-profit fundraisers, Traveling
PI SIGMA EPSILON (September 2003 - December 2004)
National Professional Fraternity in Marketing, Sales Management, and
Selling
V Top Chapter 2004
V Certified Chapter Officer
V VP of Marketing
V Ambition Award
V Personal Award given by chapter members
V Director of Market Research
V Market Analysis for local company
V Fundraising Committee
V Band Nights
V Service Projects
V National Night Out on Crime
V CASA
SPORTS MARKETING STUDENT (January 2004 - December 2004)
V Tennessee Titans Research Project
Computer Skills
Microsoft Office Professional (Word, Excel, Access, PowerPoint)
References
*Available upon request