Human Resources Customer Service

Christy Kazarian

(***** CARLWYN DR ( CASTRO VALLEY, CA 94546 ( H510-***-**** (

C925-***-**** (**************@*******.***

Human Resources administrator/Coordinator

< Extensive background in HR generalist affairs, including experience in

employee recruitment and retention, payroll, staff development,

conflict resolution, benefits, HR records management, HR policies

development and legal compliance.

< Demonstrated success in negotiating win-win compromises, developing

teambuilding programs, and writing personnel manuals, job descriptions

and management reports.

HR Skills

RECRUITMENT FMLA/ADA/EEO/WC Orientation &

Payroll Strong Administration skills On-Boarding

HR Policies & Employee Relations Status changes/reporting

Procedures HRIS databases

MS Word, Excel, Performance Management

PowerPoint Benefits Administration

Professional Experience

HUMAN RESOURCES/ ADMINISTRATIVE POSITIONS, MARCH 2010-PRESENT

AppleOne Employment Solutions

Office Assistant (part-time while raising a family), June 2004- December

2009

Liberty Medical Billing

Home Sales Demonstrator (part-time while raising a family), October 2001-

August 2003

The Pampered Chef, East Bay area, headquarters in Addison, IL.

HR Administrator, April 1998 to January 2001

Oberthur Card Systems, Livermore, CA

Key Results:

< Structured and implemented programs and policies in the areas of HR

administration, benefits administration and new hire benefits

orientation.

< Planned and implemented the administration of employee benefits

programs such as health insurance, disability insurance, life

insurance, employee assistance and retirement plans.

< Reconciled monthly insurance billings and send payments to insurance

carriers.

< Accountable for the administration of the company HRIS database system

for benefits and payroll.

< Handled COBRA administration, FMLA processes, Worker's Compensation &

Injury and Illness prevention programs.

< Maintained knowledge of changing labor and safety regulations, and

implemented policies, training, and advisory committees

< Provided ongoing customer service to all employee regarding their

benefits at new hire and during employment.

< Wrote employee manuals covering issues including disciplinary

procedures, code of conduct, FMLA policy and benefits information.

< Delivered all training workshops to manager and employees.

Professional Experience (continued)

< RESPONSIBLE FOR ALL ASPECTS OF RECRUITMENT PROCESS; SOURCING,

INTERVIEWING, REFERENCE CHECK, SALARY NEGOTIATION AND CLOSING.

< Devised creative and cost-effective incentive and morale-boosting

programs (including special events and a tiered awards structure) that

increased employee satisfaction and productivity.

< Planned and coordinated all company events/parties.

Human Resources Assistant, May 1997 to April 1998

Discovery Toys, Livermore, CA

Key Results:

Handled Benefits Administration

Conducted New Hire Orientation and handled all employee paperwork.

Processed all benefits enrollments, status changes, and termination

paperwork.

Administrated COBRA and 401(K) paperwork.

Set up interviews, phone screens and job postings

Administrated FMLA, Worker's Compensation Programs.

Projected work (compensation analysis and job description revisions).

HR Assistant/Training Coordinator, October 1993 to April 1997

Providian Financial, San Francisco, CA

Key Results: Was promoted within HR to gain full range of

skills.

Conducted New Hire Orientation

Prepared and sent all offer letters, relocation information and background

checks.

Supported the IT department in recruitment, salary surveys.

Submitted paperwork to lawyers for Immigration-H1 Visas, Green Cards

Supported the IT department in recruitment, especially with H1-Visa and

contractors.

Ran reports for HR Managers on staffing reports and yearly staff projections.

Assisted with the HR Reengineering project to streamline policies and

procedures

Generated recruiting reports using crystal reports or HRIS.

Managed Restrac Resume Tracking System;

Scheduled and coordinated all internal and external training for 1900

associates.(worked in OD)

Designed, edited and produced training scripts, participant

handouts/materials.

Updated and redesigned the training and tuition reimbursement

forms/guidelines.

Developed an O.D. database within HRIS to include tuition and training

information.

Education & Certifications

CALIFORNIA STATE UNIVERSITY - FRESNO, CA

Bachelor of Arts (BA) in Speech Communications, 1993

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