Manager Sales
Resume:
Objective
Experienced Retail District Manager passionate for driving sales,
developing top talent, and inspirational leadership skills proven by 10
years of experience. Eager to work for a progressive company and to
continue to develop my competencies and make a genuine difference.
Profile
Motivated, sales driven District Manager with college degree and a
successful 10-year track record of multi-store management. Excel in
hiring top talent and people development. Demonstrated double digit
sales increases, customer service index growth, and consistent growth of
individual sales transactions.
Flexible and versatile - works well in ambiguous situations. During
tenure, managed 13-24 stores. Thrive in deadline-driven environments.
Excellent team-building skills.
Professional Experience
Hallmark Cards, Kansas City, mo
1999 - Oct 2009
District Manager (North Atlanta, GA / Chattanooga, TN)
Trained and managed a thirteen store district with a $15 million sales
plan. Coached Managers to improve team's selling skills, develop their
"bench strength", and exceed operational standards.
o Led a fifteen store district. Second highest sales plan in region.
o Managed two districts for a year. Twenty four stores total.
o Double digit increase in corporate loyalty program enrollments.
o Consistently improved customer service index score.
o Developed two store managers into district managers.
o Trained corporate standards to new district managers.
o Created Assistant Manager sales leader program.
o Conceived / implemented regional and company wide demo weekends for
new launch products.
o Lowest shrink in the region for last two years.
o Pro-active in lowering payroll costs and controllable expenses.
o Presented meeting topics at national sales meetings.
o Facilitated a regional wide thirty store acquisition, and co-wrote an
acquisition manual.
o Perfect store pilot: District store was chosen to be the "perfect
store" in the company. The store is the model store for 500 corporate
stores and 2500 franchised stores.
Bath and Body works, Columbus, oh
1995 - 1999
Store Manager (Atlanta, GA)
During four year, managed four stores with increasing sales goals.
Responsible for hiring, Merchandising and operational standards.
o Managed $1.9 million must win store.
o Developed and promoted four assistant managers to store manager
positions.
o Achieved highest average dollar sale in district.
o Increased sales 20% over plan.
o Mentored new managers in selling skills and becoming a formidable
sales leader.
Hallmark Cards, Kansas City, Mo
1991 - 1994
Store Manager/Area Manager (Atlanta, GA / Chicago, IL)
o Hired and trained staff for a new concept store, Parties Galore.
o Chosen to be a training manager for new managerial hires.
o Promoted to Chicago Area Manager in 1992, to oversee the opening of
three stores.
o In charge of opening and merchandising new Parties Galore stores
throughout the country.
Education
university of west georgia, Carrollton, ga 1988
Bachelor of Science Degree
UP WITH PEOPLE
1989 - 1990
Awards
o Highest IAT Award 2006, 2007, Hallmark Corporate Store Group
o Regional Highest Sales Growth Award, 2007, Hallmark Corporate Store
Group
o President's Club Award, 1999, Bath and Body Works
o South Region District Manager of the Year, 2008, Hallmark Corporate
Store Group
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