Quality Assurance Project Manager

NAZMUN ALIM

Deer Park, NY

Mobile: 917-***-**** US Citizen ********@*****.***

Objective:

Over 6 years experience in Software Quality Assurance with expertise in

Manual testing and Automation testing seeking a challenging career as a

Quality Assurance Analyst/Tester in Client Server and Web technologies.

EDUCATION: College of Aeronautics, LA Guardia Airport, Flushing, NY

Bachelor in Airport Management

Associates in Major Aircraft operations

Summary:

Excellent understanding of entire Software Development Life Cycle and

Testing Process, Techniques and Strategies

Expertise in analyzing Business requirement specification and System

Requirements specification, and involving in designing, developing and

executing Test Strategies, Test Plans and Test Cases and also have

excellent documentation skills.

Expert in performing Manual as well as automated testing

Experience in writing, inserting verification points and executing test

cases using automation tools like Quick Test Pro.

Expert in writing the Test scripts using VB script.

Responsible for coordinating and managing the Testing Team by allocating

day to day tasks and educates them on their responsibilities for the

purpose of achieving on-time and quality deliverables.

Proactively interacting and collaborating with Business Analysts,

Technical Analysts, and developers to identify and understand the

appropriate data required for testing and sharing the same among our

testing team for designing the test cases and to achieve the goal

within the stipulated time.

Expert in delivering the status reports like testing status, defect-

tracking status, and weekly status reports to the Quality Center.

Expertise in reporting the bugs using bug-tracking tools like Test

Director, Quality Center.

Extensively using SQL, MS-Access, Oracle in querying backend DB tables

for Data Validation and Verification.

Strong Experience in performing different types of testing like Black

box, Sanity, Smoke, Functional, Integration, Regression, Ad-hoc,

System, Security and User Acceptance (UAT), performance and stress

testing.

JOB EXPERIENCE:

Jet Blue, New York

QA Analyst

From January 2009 to Present

Responsibilities:

Analyzed software specifications and technical service description

documents.

Identified the Business requirements and involved in Manual and Automated

testing of the front-end application.

Actively participated in QA team meetings and walkthroughs for weekly QA

testing review meeting.

Involved in the development of test procedures for various stages like

Integration, System, Functional, Positive, Negative, Cross platform,

Recovery, as well as Performance, Stress, Load/ Volume and User

Acceptance Testing.

Defined the test Engagement Process for new application launch and

maintenance releases.

Prepared Test Plan that provides a detailed list of conditions under

which the system will be tested.

Tested the application compatibility with IE and Netscape browsers.

Prepared various documents like Test Scenarios, Test Analysis Report,

Defect Report and User Manual were created using MS Word and MS Excel.

Written data driven test to handle the scenario requiring multiple sets

of data.

Developed automated test scripts using QTP for GUI, Functionality

regression testing.

Created automated test scripts and performed Functionality testing in the

multiple phases of the application and analyzed the results using

Quick Test Pro.

Created Application specific and generic functions to reduce redundant

code using VB Script for QTP automation Testing.

Enhanced the scripts in QTP by applying checkpoints, parameterizations,

synchronization point, data driven tests and creating modular tests.

Developed and executed various VBScripts using QTP for Regression Testing

of the applications.

Performed web testing using Quick Test Pro for checking page contents,

broken links, web objects, frames and tables.

Parameterized various links in the application for functional/Integration

Testing.

Performed Data Validation and Data Integration for Back End Testing using

SQL Queries and PL/SQL statements..

Executed Manual and Automated test cases and verified results with

expected results.

Analyzed the discrepancies, severity, tracking system and reporting

through Quality Center.

Reported defects to the team lead and helped the developer to resolve the

technical issues.

Performed Load testing, Performance testing and Stress testing using Load

Runner.

Setup load/performance testing environment using Load Runner.

Designed Performance test scripts using Load Runner, ran Stress test,

analyzed the results.

Responsible for creating the System Performance Graph from the results of

the incremental (user load) stress tests to determine the scalability

of the system, response time at the desired throughput and the system

break point (knee of the curve).

Environment: QTP, Load Runner, Quality Center, Windows NT, UNIX, IIS,

Oracle, Visual Basic, HTML, DHTML, VB Script, Java Script.

Accenture Technology Solutions, New York, NY

Quality Assurance Engineer

From September 2006 to December 2008

Responsibilities:

Interacted with the Developers on a daily basis to discuss the

Requirement Specifications.

Reviewed and analyzed the System Requirement Specs (SRS) and design

documents.

Involved in implementation of entire testing cycle including Web Testing,

Functional Testing, System testing, Integration Testing and Regression

Testing, End-to-end testing.

Involved in writing the test plans, test cases, and test scripts.

Performed walkthroughs of the application efficiencies and proposing

changes to improve effectiveness in utilization and accuracy.

Involved in Manual Testing of the application using Quality Center &

established the baseline scripts for future automation.

Involved in thorough Compatibility Testing of the site on different

browsers.

Developed and executed SQL Queries and PL/SQL to perform backend database

testing.

Performed Test Cases Management and Defect Tracking using

Quality Center.

Developed automated scripts using QTP, parameterized the test scripts,

created database checkpoints and bitmap checkpoints.

Synchronized the Test scripts and inserted Bitmaps for greater accuracy

of testing and enhancing the VB Script.

Performed Regression testing after modifying the changes for each Build

using QTP.

Created User Defined Functions to enhance the maintainability of scripts.

Handled unexpected errors using inbuilt exception handling.

Identified, prioritized & designed Test Scenarios by grouping the test

cases for Batch testing.

Identified and documented the defects using Quality Center to ensure

applications functionality and stability.

Performed regression testing by executing the baseline scripts

identifying software errors and interacting with developers to resolve

technical issues.

Environment: Windows application server, HP Unix server, VB Script,

Oracle,J2EE, JMS, EJB, Web Services, TOAD, VB6, VB.NET, ASP.Net, Quality

Center, Microsoft XL Sheet, MS Word.

United Healthcare, NJ

Software Tester

From June 2004 August 2006

Responsibilities:

Created Manual test Cases for validating the Functionality.

Created Test Scenario's and executing to test Business Rules.

Interacted with the Project Manager for the Requirements.

Reviewed documentation generated through Current SDLC process and based

on review.

Created test plan templates which were to be used as best practices

format for business units.

Designed Test Documents and recorded test results to use them during

regression testing after each build.

Actively participated in reviews with the test leads and test manager.

Responsible for preparing, reviewing and executing the test cases.

Performed regression and retesting.

Maintained the repository of manual and automated test scripts using Test

Director

Performed Manual GUI function testing first and then automated the tests

with QTP.

Worked closely with developers to LOG, Track and follow through on all

software bugs and providing more information about bugs and help them

in fixing the bugs.

Was involved in GUI testing and tested GUI standards of this application.

Extensively used MS-Office for documenting test cases, test procedures

and creating user guides.

Verified data integrity and consistency using SQL Queries.

Documented the Test results and Defect reports.

Used Test Director as defect tracking system to report the bugs and keep

track the created bugs throughout its life cycle and providing the

defect report.

Environment: Java, JSP, Servers, Web Services, Oracle, MS XL, MS Word,

Windows, Test Director.

EDUCATION: College of Aeronautics, LA Guardia Airport, Flushing, NY

Bachelor in Airport Management

Associates in Major Aircraft operations

Reference: Available upon request

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