Customer Service Management

DIPAN B PATEL

**********@*****.***

* ****** *****, ****:

908-***-****

Kendall Park, NJ 08824

Home: 732-***-****

OBJECTIVE: To obtain a position in the field of finance and accounting in

order to utilize my education and analytical skills while furthering my

experience

EDUCATION: Rutgers State University Business School- New Brunswick, NJ

Major: Finance Minor: Psychology

Overall GPA: 3.2

Date of Graduation: May 2009

COURSES: International Econometrics Financial Accounting

Money & Banking Financial Markets & Instruments

Corporate Finance International

Financial Management

Operations Management Business Policy & Strategy

SKILLS: Microsoft Office (Excel, Access, PowerPoint, Word)

Pascal, JAVA, Oracle

EXPERIENCE:

Bloomberg LP- Jr. Credit Analyst 09/2009-

Current

. Work closely with the Bloomberg terminal to complete tasks at hand

. Conduct thorough research and analysis of municipal bonds issued by

agencies

. Implement the use of research conducted to provide clients with real

time data

. Utilize Microsoft Excel in order to organize and store large amounts

of statistical data

Capital One- Relationship Banker 02/2008-09/2009

. Use customer service skills to market company products and build

business relationships

. Employ problem solving abilities to resolve issues clients may have

with their accounts

. Utilize programs such as Microsoft Excel and Word in order to maintain

records

North Fork Bank- Teller 06/2007-02/2008

. Follow bank guidelines while conducting transactions and inventory

. Use organizational skills to handle large amounts of cash and

sensitive documents

LEADERSHIP:

Sigma Beta Rho Fraternity Inc. 09/2004-Current

President- Work with other Greek organizations, delegate work among

members, and hold chapter meetings on a weekly basis.

Treasurer- Handle fraternity bank accounts and work closely with national

in order to handle all monetary activities

Social Chairman- Raised over $1500 through social events and fundraising

while interacting with other organizations

LANGUAGE PROFECIENCY:

English- excellent speaker, writer, and reader

Spanish- good speaker, fair writer, and reader

Hindi- good speaker

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