Engineer Developer
Resume:
************@*****.***
Linkedin: www.linkedin.com/in/rayscruggs
SUMMARY OF QUALIFICATIONS
Product Support, Client Support, Quality Assurance, and Application
Developer.
Programmer/Analyst 12+ years, Product Support and QA testing 7+ years,
and many years of senior technical team lead experience.
Industry application development experience: Healthcare EMR, Mortgage
legal documents, Financial CRM, College Education, Automotive B2B.
Expertise in full development cycle, structured and agile. Presentation
and system demonstration experience. Proactive team building
communication and mentoring skills. Object Oriented, Multi-Tier Web, and
Client Server developer experience with VB-6, Visual Studio C++, HTML,
Java J2EE, PHP, Ruby, SQL, and relational database design.
CAREER ACCOMPLISHMENT HIGHLIGHTS
Implemented the world's first HL7 integrated electronic medical record
system (EMR) at Stanford University Hospital working for Oacis Healthcare
Systems.
Authored significant portions of the implementation methodology
documentation published in the Professional Services department manual
for Oacis Healthcare Systems.
Programmed more than 50% of legal documents application for Greenpoint
Mortgage which saved over $1M in outside vendor expense in 1.5 years.
DEVELOPMENT LANGUAGES AND TOOLS
SQL, PL\SQL, T-SQL, Stored Procedures, SQL Server 2005, Oracle, Sybase,
MySQL (12 yrs application development, QA, and product support use)
Java, Swing, JSP (1+ yrs)
C++, Visual Studio 6, MFC, Rougewave Tools++ (2+ yrs)
VB 6, Visual Basic 6, FP Spread, Sheridan, VisData, Summit (9 years)
Other Programming and Analysis Tools: HL7, ADO, RoboHelp, CVS, PVCS,
MKShell, QuarkXpress, MS Word, Excel, Powerpoint, Project, MS Access,
VBA, Clarify, Bugzilla, Remedy, ClearCase, QualityCenter, I-32, Empower,
Chaos Team Track, Textpad, Toad, SQL Navigator, SQL Plus, HTML, PHP, Ruby
PROFESSIONAL HISTORY
WEB DESIGN, PROGRAMMER/ANALYST, QA, SUPPORT ENGINEER 2009 - Current
CONTRACT, San Anselmo, California
Managed, analyzed, designed, programmed, and implemented professional and
personal web sites.
QA tested, analyzed and programmed bug fixes for software company.
Supported clients of software company application.
QA tested and documented use case test scenarios of client reported
problems.
CLIENT SUPPORT ENGINEER 2007- 2009
SALESFOCUS SOLUTIONS, San Rafael, California
Supported clients of the "MARS" brand mutual fund CRM hosted application
used by major banks, including USBank, Liberty Mutual, Fifth Third, JP
Morgan, Phoenix Life, and others, by phone and email.
Data analysis of imported production data with SQL in Oracle database.
Supported implementation of version upgrades and patch releases.
Monitored and resolved issues of production data file import automation
and performed manual file imports from Transfer Agent portals.
Tested and coordinated resolution of client reported bug or training
issues.
Proposed and implemented methodology process improvements.
PROGRAMMER/ANALYST 2004 - 2007
CAPITAL-ONE, AKA GREENPOINT MORTGAGE, Novato, California
Developed User Interface screen and legal documents design, programming
within mortgage lender application from business requirements.
Designed legal documents using VMP I-32, a mortgage application tool.
Programmed legal documents and screens using FNIS Empower mortgage
application's scripting and Oracle database interface tools.
Provided research analysis for business requirements.
2005 promoted from Client Support to Programmer/Analyst.
Researched and solved end use mortgage broker client issues.
Mentored junior support staff and programmers in process and coding
standards.
SENIOR APPLICATION ENGINEER and DEVELOPER 1994 - 2003
OACIS HEALTHCARE SYSTEMS, San Rafael, California
Programmed HL7, Java, C++, VB6, T-SQL, and Stored Procedures with Sybase
databases to input live data and report and display data for a EMR
enterprise integration system.
Programmed Electronic Medical Record (EMR) applications for Pharmacy,
Lab, Microbiology, Radiology, Transcription, Vital Signs, Assessments,
Encounters, Scheduling, and more.
Designed object oriented relational database repository enhancements.
Researched requirements for coding core product solutions or
configuration training.
Estimated timelines for technical design and development to packaged
deliverables.
QA tested interface and application data with SQL in Sybase data.
Resolved client implementation and production issues, enhancement
requests, and bug fixes.
Managed workload and mentored junior engineers as the technical team
lead.
1999 promoted from Application Developer to Senior Application Developer.
Produced deliverable clinical solution products for sales and client
delivery.
Designed, tested, and programmed the HL7 clinical use application.
Lead methodical coordination meetings between Development, QA, and
Implementation departments.
Managed the workload of 5 application engineers as the technical team
lead.
1996 promoted from Application Engineer to Application Developer.
Created structured client implementation methodology documentation for
Professional Services Department.
Worked at client site implementing configurable clinical integration
application, at Stanford University Hospital and City of Hope.
Designed, coded, configured, and tested client specified UI and database
application.
EDUCATION
SAN FRANCISCO STATE UNIVERSITY, San Francisco, California.
B.S. Business Administration. Major: Business Analysis for Computers.
Professional training: VB6, C++, Java, Pearl, I-32, HTML, PHP, Ruby
T-SQL and PL-SQL certifications.
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