Engineer Customer Service
Resume:
BRIAN LATHER
Walled Lake, MI 48390
************@*****.***
PRODUCT DEVELOPMENT ENGINEER
Product Design & Engineering / Customer Support
Applications Development / Optimization
Troubleshooting / In-Mold Labeling / Product
Launch / R&D / Technical Support / CAD
Skilled plastics engineer using new applications
for thermoplastic elastomers (TPE) use in
automotive, consumer goods, and medical devices.
Strong customer service background, presales
support and post implementation help to
customers with product design and process
improvement problems. In depth knowledge of
process engineering.
- Developed specialized program for Visteon door
panel production, saving $18K monthly
- Solved product cost and quality requirements,
winning $3M next generation baffle business
- Replaced solid rubber part with plastic
replacement, generating $300K in new business
- Created custom paint rack, saving $10K Mayco
on contract air bag program- Developed
specialized program for Visteon door panel
production, saving $18K monthly
Key Skills: Grasp technical matters quickly,
simplify complex problems, and communicate
effectively with technical staff and customers.
Persistent use of in-depth technical knowledge
to solve customer problems with short turnaround
times. Contacts for new business and network of
strong plastics engineering knowledge base.
BS, Plastics Engineering Technology, Ferris
State University. RJG Systematic Molding 1.
Scientific Molding.
AAS, Mechanical Design Technology, Delta
College.
CAREER HISTORY
Application Development Engineer, DSM
Thermoplastic Elastomers, 2008. A plastic
materials company. Developed new applications
for thermoplastic elastomers (TPE) use in
automotive, consumer goods, and medical use.
Supported customers to troubleshoot and solve
injection molding and extrusion issues.
Supported customers material needs from concept
through product launch. Conducted product
catalog presentations for OEM, Tier I, and Tier
II customers. In depth use of computer aided
engineering to solve molding and design issues
for customers.
Project Engineer, Key Plastics LLC, 2005 to
2007. An automotive plastics company.
Administer engineering development for programs
from quote through production. Work with
customers and suppliers. Designed multiple mold
filling simulations for proper gating of
injection molded parts. Developed program cost
reductions for plastic and rubber components.
Implement design and engineering principles for
In Mold Labeling (IML) technologies.
Program Engineer, Mayco Plastics LLC, 2004 to
2005. Managed automotive programs for
automotive plastics components company.
Maintained key customer contact for engineering
and program management. Conducted manufacturing
design and engineering for injection molds and
molded parts. Designed and implemented secondary
equipment to improve manufacturability and cost
of products. Piloted TS16949 integration.
Process Engineer, Visteon Automotive Systems,
2002 to 2004. An automotive plastics
components company. Provided engineering support
a multi functional production environment.
Conducted trouble shooting and repair of low and
high-pressure injection molding machines.
Reduced down time through the use of off shift
maintenance and process improvements. Supervised
hourly employees for special and production
projects.
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