Manager Management

EXECUTIVE RESUME

William Millette

*** **** ****

Corona, California 92879

***- ***-**** ** ** License 01472716

*************@**.**.***

Property/Facility Management

Highly organized, result driven and innovative Property Manager, with a

solid track record of successes and accomplishments: at site, division and

corporate levels. Strong background in: property management, facility

management, strategic planning, leasing/contract management and customer

relations. Proven strengths are in meeting goals and producing

superior results through interpersonal, motivational and communication

skills. Experience includes:

Contract Negotiations Forecasting/Budgeting Written/Oral

Communication Vendor Relations

Customer Relations Financial Analysis

Lease Agreements Compliance/Regulations Building

Systems

Professional Experience

Jones Lang LaSalle, Los Angeles, California 2001-2008

C.B. Richard Ellis, Los Angeles, California 1999-2001

Property Manager/Facility Manager

Managed and oversaw a portfolio of retail, commercial and office properties

in Southern California area including, Riverside, San Bernardino, Los

Angeles and Orange Counties. My typical portfolio included approximately 80

properties including facilities from 5,000 sf. to 300,000 + sf.

Client and tenant satisfaction was a must. I worked one-on-one with both in

order meet their expectations for a seamless property management

experience. Helped coordinate move-ins and any facility requirements

needed. Provide all services required for a move-in and any other services

thereafter. Met with and showed available spaces to prospective

tenants and discussed lease terms and to review their requirements.

Conducted regular inspections of properties to assure tenant satisfaction

and to assure that all compliance issues were being met regarding: health,

safety, ADA and other regulated activities.

Visited with tenants in order to maintain good customer relations and

assure that all areas of the lease were being met, by both parties. With

leases, monitored CC&Rs, lease expiration dates, required insurances and

promoted lease renewals when merited as well as evictions when necessary.

Most leases that I monitored were "Triple-Net", but some were "Ground"

leases and a few "Variable" types.

In some cases, I was Liaison between: internal customers, landlords and

external customers. Good background in building systems (HVAC, electrical,

plumbing, roof, etc.)

I worked with community, city and state entities to assure that all

requirements, certificates and licenses were maintained. Assured that all

utilities, electric, water, gas, IT and refuse collection were assigned and

maintained as per lease agreements.

Negotiated and established new vendor maintenance and service contracts and

improvements were made for existing contracts. Provided direction and

leadership to staff and vendors while managing projects.

Utilizing Microsoft applications of Word, Excel and Power point, I

analyzed, tracked and reported daily and monthly internal financial trends

and budget forecast data to achieve business process improvements to reduce

costs, improve productivity and increase efficiency throughout the

portfolio.

Reviewed invoices and reconciled any variances and worked closely with

accounting on adherence to the budget. Conducted cost and performance

reviews with General Contractors and Vendors to assure that each job was

being done on schedule and as cost effectively as possible.

Accomplishments at Jones Lang LaSalle have included five VIP awards,

sixteen Spirit awards, two Leadership awards and one GEM award. All

recognition awards were Client/Customer generated.

Prior Experience

Bank of America (Corporate Real Estate) Los Angeles, California

Security Pacific Bank * (Merger with Bank of America-Responsibilities the

same)

Project/Facility Manager

Responsible for the daily activities involving field support services for

Bank of America retail, administrative and third party properties in the

Western Region of the United States. Forecast and monitored annual

operation budgets of over $1 million. Analyzed and reported activities and

variances.

Served as a key member of a task force that was responsible for the due

diligence activities in the mergers of the Bank of America, Nations Bank,

and Security Pacific Bank.

My responsibilities not only included the typical retail Branch, but many

other buildings/facilities: Warehouses, Data-Centers, Cash Vaults, large

multi-story office buildings and a large collection of "Third-Party"

tenants.

Visited all properties and inspected the building systems at each facility

to determine the disposition of all owned structures and equipment.

Assembled and oversaw a team of vendors required to analyze all existing

facilities in order to determine closures and keepers and to dispose or

transfer fixed asset accountabilities for each location.

Analyzed leases with landlords/owners of leased properties that were being

vacated and renegotiated leased properties that were being retained and

involved land/building improvements.

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